Comfort Suites West of the Ashley
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2080 Savannah Hwy, Charleston, SC 29407-6287
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$149
Free cancellation until 21-10-12
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US$167
US$134
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US$167
US$134
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 20-08-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Suites West of the Ashley
Updated 20-08-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 73 hotels in Charleston
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Comfort Suites West of the Ashley, your Charleston “home away from home.” Comfort Suites West of the Ashley aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Charles Towne Landing State Historic Site (4.1 km), located nearby, makes Comfort Suites West of the Ashley a great place to stay for those interested in visiting this popular Charleston landmark.
Rooms at Comfort Suites West Of The Ashley Hotel offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
A pool and free breakfast will also help to make your stay even more special. If you are driving to Comfort Suites West of the Ashley, free parking is available.
If you like Thai restaurants, Comfort Suites West Of The Ashley Hotel is conveniently located near Taste of Thai, Thai Spice, and Thai House.
If you’re looking for something to do, American Military Museum (0.3 km) and Charleston 9 Memorial Park (1.1 km) are a nice way to spend some time, and they are all within walking distance of Comfort Suites West Of The Ashley Hotel.
Comfort Suites West of the Ashley puts the best of Charleston at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
24Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1,034Reviews20Q+A100Room tips
Reviews
Traveller rating
- 619
- 297
- 73
- 24
- 21
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Popular mentions
We’ve been staying in hotels all over the US for the last 12 mos. This was the worst. NO ROOM SERVICE! If you want towels, soap, toilet paper, etc you have to go downstairs to the front desk! We were on the 5th floor. 3 night stay. 7 Tables in front of the Registration Desk, even tho there is plastic from the desk to the ceiling, the 7 tables have the Cc machine on one; a bucket for dirty used keys on a separate table; hand sanitizer on another ; signs say to use a tissue to push the elevator button. No apology ... just ‘this is it; take it or leave it”. Never again.
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from G M, Guest Services / Front Office at Comfort Suites West of the Ashley
Responded 4 days ago
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Ben Creasy General Manager
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Other chains have strict protocols. Sanitizer in room, remote covered room sealed before entry etc. The property had sanitizer at check in and all floors but several were empty. Rust on light fixtures. No cleaning provided unless requested however no extra toilet or tissue in the room. Property in need of a refresh. Front desk personnel very unfriendly. They liked to watch TV.
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Date of stay: March 2021Trip type: Travelled solo
Helpful
Response from G M, Guest Services / Front Office at Comfort Suites West of the Ashley
Responded 2 weeks ago
Please accept our apologies for the housekeeping issues you experienced. Thank you for bringing this to our attention, and we assure you we have taken suitable action to ensure this is not repeated. Also, we want every guest to be treated with respect and authentic, friendly service. Therefore, we sincerely apologize if this was not your experience. Your feedback will be used to improve our services, and we appreciate your patience. We hope you will consider staying with us again. Ben Creasy General Manager
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While the service was friendly, the condition of the room left much to be desired. Simply put, it was dirty. Note the photo of the soap scum in the shower, the hair (not mine) left on the blow dryer. And, cracked tiles also in the bathroom. The finishes were very worn everywhere...the room just looked beat up for lack of a better word. It’s safe to say that I will not return to this hotel.
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Date of stay: March 2021Trip type: Travelled as a couple
Helpful
Response from G M, Guest Services / Front Office at Comfort Suites West of the Ashley
Responded 3 weeks ago
Rebecca, thank you for your review. Our goal is to provide every guest with an outstanding stay, and we are disappointed that we did not meet this goal. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. Until then, our housekeeping and maintenance teams will take the necessary steps to resolve the problems. We hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve. Ben Creasy General Manager
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Very clean rooms, close to many restaurant choices. Charlene at the receptionist desk has the best customer service I have experienced! So nice to be treated like they are glad you chose their location to stay.
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Date of stay: March 2021
Location
Service
Sleep Quality
Helpful
Response from G M, Guest Services / Front Office at Comfort Suites West of the Ashley
Responded 5 weeks ago
Sharon, thank you for the kind review of the Comfort Suites West of the Ashley. We are thrilled you were impressed with the exceptional service you received from our staff, particularly Charlene. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We are also pleased to read that you loved our comfortable accommodations and our central location. It was a pleasure hosting you and we look forward to seeing you again soon. Ben Creasy General Manager
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I can't say enough good things about this hotel. All employees were friendly and helpful however all of the ladies at the front desk were exceptional; anything we needed, they were willing to help out with. The was very clean, the rooms were spacious, and the amenities were very nice. We would definitely stay here again.
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from G M, Guest Services / Front Office at Comfort Suites West of the Ashley
Responded Mar. 9, 2021
Christen, we are delighted you enjoyed your stay at Comfort Suites West of the Ashley. It is nice to know we exceeded your expectations, and you thoroughly enjoyed our excellent service, comfortable accommodations, and thoughtful amenities! We look forward to you coming back whenever your travels bring you to our area. Ben Creasy General Manager
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PRICE RANGE
US$96 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites west of the ashley hotel charleston
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Comfort Suites West of the Ashley
Which popular attractions are close to Comfort Suites West of the Ashley?
Nearby attractions include Cultural Arts Center Charleston (0.3 km), Antique Mall Of Charleston (0.1 km), and Citadel Mall IMAX Stadium 16 (0.3 km).
What are some of the property amenities at Comfort Suites West of the Ashley?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites West of the Ashley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites West of the Ashley?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites West of the Ashley?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites West of the Ashley?
Conveniently located restaurants include Zen Asian Fusion, Hachiya Japanese Steak House & Sushi Bar, and Toast of West Ashley.
Are there opportunities to exercise at Comfort Suites West of the Ashley?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites West of the Ashley?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Suites West of the Ashley offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Suites West of the Ashley?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Suites West of the Ashley?
Many travellers enjoy visiting McLeod Plantation Historic Site (6.5 km), Charles Towne Landing State Historic Site (4.1 km), and Old St. Andrew's Parish Church (5.5 km).