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SpringHill Suites Charleston Downtown/Riverview

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Traveller (125)
Room & Suite (162)
Pool & Beach (33)
Overview
  • Excellent43%
  • Very good38%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“evening shuttle”(23 reviews)
“free shuttle”(48 reviews)
“shuttle service”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (667)
There are newer reviews for SpringHill Suites Charleston Downtown/Riverview
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Traveller rating
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All reviewsevening shuttlefree shuttleshuttle servicefolly beachsmall balconyhistoric districtcalifornia dreamingthe breakfast areasink areawould stay here againfree breakfastbreakfast staffking suitenice staystaff was very friendly and helpfulmicrowavedesk
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21 - 25 of 655 reviews
Reviewed May 28, 2018 via mobile

On the plus side the hotel is very clean, staff very pleasant and it was very quiet over Memorial Day weekend. The shuttle service downtown is great. I wanted to make sure we had a Harbor view room so booked and paid for the appropriate...More

1  Thank Debbie R
Response from TeamMarriott, General Manager at SpringHill Suites Charleston Downtown/RiverviewResponded May 29, 2018

Dear Debbie R, We appreciate your choosing our hotel for your recent trip to our city. Our first priority is the satisfaction of our guests, yet we obviously disappointed you. We hope you will accept our apologies for being slow to respond. We would like...More

Reviewed May 12, 2018 via mobile

Very nice hotel. Everything was proper and the rooms were huge. Shuttle servicd to the beautifull town centre was also well arranged. There was only a slight administrative error, but that was a minor detail.More

Thank Lars E
Response from TeamMarriott, General Manager at SpringHill Suites Charleston Downtown/RiverviewResponded May 12, 2018

Dear Lars E, Thank you for taking the time to share that your stay at SpringHill Suites Charleston Downtown/Riverview was absolutely perfect! We are so happy you were delighted not only by our friendliness but also with your comfortable room. We hope to see you...More

Reviewed April 23, 2018 via mobile

We had a wonderful views of the river and yacht club. The location was perfect! The staff was gracious and kind and made sure we were enjoying our stay. They were very helpful with recommendations, directions, and winderful places to visit. I would highly recommend...More

1  Thank Teri N
Response from TeamMarriott, General Manager at SpringHill Suites Charleston Downtown/RiverviewResponded April 23, 2018

Dear Teri, Thank you for being our guest at SpringHill Suites Charleston Downtown/Riverview and for sharing your review. It is a pleasure to know you had an excellent stay with us and loved our friendly service, along with your clean & comfortable room. Thanks again...More

Reviewed April 7, 2018

This hotel was very dissapointing, it was one let down after another. These are a few of the reasons we disliked this hotel: - We called and requested connecting room months ahead of our stay to make sure we had them. When we arrived they...More

Thank Minualan
Response from TeamMarriott, Manager at SpringHill Suites Charleston Downtown/RiverviewResponded April 8, 2018

Dear Minualan, We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not normal...More

Reviewed April 1, 2018

I'm not sure if maybe I just caught them on a bad day, but the experience was a bit underwhelming. The carpeting in the elevator was badly stained and the furniture in the room felt old and worn. Inside the room, the tub had peeling...More

Thank Allen C
Response from TeamMarriott, General Manager at SpringHill Suites Charleston Downtown/RiverviewResponded April 2, 2018

Dear Allen C, We appreciate your comments regarding your stay. Our goal is to provide each guest with comfortable accommodations and outstanding service, and we apologize for letting you down. We appreciate your business and hope you will consider giving us an opportunity to welcome...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charleston
#26 Family Hotel in Charleston
#28 Romantic Hotel in Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charleston
#26 Family Hotel in Charleston
#28 Romantic Hotel in Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (125)
Room & Suite (162)
Pool & Beach (33)
Dining (30)
Amenities (23)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
cheermom704
February 18, 2018|
Answer
Response from Tom F | Reviewed this property |
About 8-10 miles to Folly Beach.
0
Votes
Brenda S
October 18, 2017|
Answer
Response from RendezvousbyDawn | Reviewed this property |
Hello Brenda, I do not remember this hotel having a Keurig in their rooms or the kitchen. You’d probably do better to get one of those reusable Keurig strainers that you can use instead of those disposable cups that you... More
0
Votes
alocalSummervilleSC
July 31, 2017|
Answer
Response from RendezvousbyDawn | Reviewed this property |
I'm not sure what your question is. But to address your statement, I did not stay in North Charleston. This location is across the Ashley river from historic downtown Charleston between Savannah Hwy and Calhoun Street.
0
Votes
Room Tips
"10 mins from downtown, but very quiet."
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"Do not get a room by the elevator, Very Noisy, Slow elevator"
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"We were beside the elevators and ice machine and never heard a sound! The rooms are very quiet."
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"Avoid this hotel completely"
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