Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Charleston Place hotel boasts an array of exceptional amenities and a central location that guests love for its convenience to local attractions. While some travelers express concerns over the value, citing steep prices for parking and rooms, the hotel's service receives high marks for professionalism and warmth.
The elegant atmosphere, complete with festive decor and live music, adds to its Southern charm. However, there are mixed reviews about room maintenance and noise levels due to construction and AC units.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Noise level
Noisy
Service
Exceptional
Amenities
Outstanding
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This is the crème de la crème of Hotels…our family’s favorite hotel we’ve ever stayed, anywhere in the world!
The elegance, the entire Hotel…large fresh flower displays, Harpist in the lobby, and room just exquisite…and updated every aspect, modern outlets for all devices… want to turn all the lights on or off at the bed? You can! And no fighting for chairs in the room, there are four! Top of the line service, linens, carpeting, the entire bathroom shower and bathroom is Carrara marble. No detail left out! Reading lamps, choice of rain shower, or handheld, great bath products, fridge constantly stocked with water. The high end carpet really cuts noise from traveling. Great in room upper vent air conditioner. Cold and pretty quiet compared to other hotels.
Be sure to stay on 7th/8th floor for the perks of “club level” which includes exclusive all day offerings, including a breakfast buffet, wine and cheese hours, traditional afternoon tea, premium Hors d’oeuves and after dinner desserts.
Best location with King Steet and Market street right here. Restaurants and room service all on site…
Be sure to book a high tea experience at Throughbread Cafe!
When we stayed there was construction only audible in the lobby at certain mid day times and in their shopping restaurant wings (all on the main floor) The room was very quiet at all hours.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Make reservations ahead of time for high tea at Throughbread cafe online. Pool closes at 8. Room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I stayed here for a wedding weekend and could not get over how perfect it was. This hotel operates like fine hotels used to. The friendly staff and service could not be praised enough. The staff, to a one , was so proud of Charleston Place it was a delight to hear them talk about its history and future plans for renovation and expansion by the waterfront. The lobby is breathtaking. We were greeted by the valet service and front desk like we were royalty.
The Deluxe King we stayed in was exceptional. The bed was comfortable, the linens luxurious, and bath amenities were high end individual bottles of yesteryear and not those awful things fixed to the shower wall. There were outlets, charging stations, and light switches everywhere. No need to hunt for them and take turns charging devices.They also provided turn down service nightly. Amazingly, this is a dog friendly hotel and we never heard a dog barking.
We were able to use their transportation services to easily get to the wedding, the reception, and other wedding activities and accommodated our other three couple friends as well. Going all together made the service more economical than a taxi.
While some may comment it is pricey, the very generous breakfast subsidy certainly needs to be considered.
In summary, this is the best hotel experience we have ever had and we have stayed at the best all over the world. We hated to leave this warm and welcoming hotel. We will never stay anywhere else when visiting Charleston in the future.
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Date of stay: September 2024
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Sep 16, 2024
Dear SouthernBelle069, Thank you so much for sharing such a detailed and heartfelt review of your recent stay with us. We’re thrilled to hear that you and your husband had such a memorable experience during the wedding weekend. It’s wonderful to know that our staff’s pride in The Charleston Place and their enthusiasm for our history and future plans enhanced your stay. We’re also delighted that you found our Deluxe King room and its amenities to your liking, including the comfort of the bed, luxurious linens, and our thoughtful touches like the turn-down service. We’re pleased that our transportation services added convenience to your plans and that the breakfast subsidy contributed positively to your overall experience. It’s great to hear that our dog-friendly policy was appreciated, and that you enjoyed the tranquility of the hotel. Thank you for your kind words and for choosing us as your go-to hotel in Charleston. We look forward to welcoming you back in the future and providing you with another exceptional stay. Kind Regards, Becky Hubbard Managing Director
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The Charleston Place is a wonderful hotel and my stay was comfortable and enjoyable. It exudes Southern charm and staff are great. They can’t do enough for you and are so friendly. The “snowfall” event was amazing. Anyone can attend, you don’t need to be hotel guests. The hotel is central to everything in downtown Charleston and felt safe. Food was good and I’ve never had room service delivered so hot and fresh. My few quibbles include thin walls and a noisy hvac system. Also, minor but the hairdryer was so old. For a room priced over $600 a night I expect an ionic dryer at minimum. The hotel is in the midst of renovation which is needed but I hope they retain the charm. Few hotels match the vibe and quality of CP and I look forward to future stays.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Dec 9, 2024
Hi there, Thank you for taking the time to share your thoughtful and detailed review. We are delighted to hear that your stay was comfortable and enjoyable and that you felt the warmth of our Southern charm and hospitality. Our team strives to create memorable experiences for our guests, and it’s wonderful to know you enjoyed the snowfall event, our central location, and the exceptional room service. We also appreciate your constructive feedback regarding the HVAC system, soundproofing, and hairdryer. Please know that your comments have been noted, and as part of our extraordinary transformation, we are addressing these areas to ensure an even more elevated experience while maintaining the charm and vibe that make The Charleston Place unique. We look forward to welcoming you back in the future and thank you again for sharing your experience. Kind regards, Becky Hubbard Managing Director
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Charleston Place is an incredible hotel in the center of Charleston’s historic district. Our 5 star experience started at at the front door where the valets parked our car and brought our (considerable) luggage to our room - totally worth the valet charge as parking is at a premium in Charleston. Joe helped us check in and oriented us to their one block square property. Apparently customer service is their specialty. At the Concierge desk, Justus Rockwell first made sure I had distilled water sent to my room for my C-PAP machine, and then gave us a personally customized walking map based on our interests with some special local flavor like The Market, Rainbow Row, Philadelphia Alley (an old time dueling favorite) and Zig Zag Alley (again an old time (wealthy resident) seamstress area famous for the # of Zig Zag sewing machines buzzing away). The next day he assisted us in selecting our Plantation Tour and went so far above and beyond in making our stay one of the best my wife and I have ever experienced. I don’t often use the word, but The Charleston Place was awesome!
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Date of stay: February 2025
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:My wife says that the shopping on King Street is amazing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded 3 weeks ago
Dear Michael, Thank you for your glowing review! We’re delighted that your experience at The Charleston Place was nothing short of exceptional, from the warm welcome at our front door to the personalized service from Joe and Justus. It’s wonderful to hear that Justus’ thoughtful recommendations helped you explore Charleston’s charm in a meaningful way. Your kind words mean the world to us, and we can’t wait to welcome you and your wife back for another unforgettable stay! Kind Regards, Becky Hubbard Managing Director
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First the good news: The staff, especially Gabby, Rudi, and John are friendly, charming, efficient, and thoughtful . They elevated an otherwise mediocre experience. We booked Charleston Place because of its central location, and anticipated fine accommodations. We were given a room with various random pieces of furniture shoved in a line against a wall; a mattress the texture of a marshmallow, a tub so deep only a giant could climb in, and a toilet so low is seemed sized for a toddler. While waiting for our room, we had lunch in the dining room. Our $44 "Maine" lobster rolls had (maybe) a stingy two tablespoons of finely minced meat, no garnish, and was totally tasteless. Next morning at breakfast, my "gruyere and herb" omelette contained a slice of cheese but no evidence of herbs or seasoning, and roasted fingerling potatoes which were too leathery to even cut with a knife. Unbelievably, there was not even a slice of toast to accompany it. Toast was an additional order for $6! For our second night, we were moved to another room with a walk-in shower, so at least climbing in and out of the giant's tub was eliminated. We travel widely and often, and are happy to pay for quality and value. In this case, we received neither. We live near enough to Charleston to visit there often, but we will choose to stay elsewhere in the future.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Apr 2, 2024
Dear TwoCoastLady, Thank you for your recent stay at The Charleston Place and sharing your experience with us. I am disappointed to read that you were not pleased with your stay. This is certainly not the impression we want to make with our guests. While I am glad that you enjoyed our location within the city and our wonderful staff, I am very sorry for the room housekeeping issues you encountered. I have addressed this with the appropriate departments in order to prevent this from happening in the future. Thank you again for taking the time to review your stay. Kind Regards, Becky Hubbard Managing Director
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Wow, really beautiful hotel! Very classy, very elegant, very… Charleston! The service is top-notch. You’re definitely getting a five star experience here from the moment you walk in. Absolutely loved having shops and restaurants attached to the hotel too (we used them all!). The rooms were just as elegant, Fabulous having a balcony, so we could step outside for fresh air and look down onto the courtyard. The beds were comfy. The shower and bathroom area is spacious and pretty, perfect for two people to get ready at the same time (no separate toilet area though, which would have made it even better). The pool was under construction when we went there so we never even got to see it. Apparently they’re redoing the whole thing. The location of the hotel is perfect… You can walk to everything touristy from here. This is a pet friendly hotel, so you’ll see a few people walking around with dogs in the lobby and in the thoroughbred bar. That was a first for me! But there was never any animal smell, and nobody had barking dogs. So grateful for that! Highly recommend this hotel if it’s in the budget! We splurged for this one. If you want to drop it down a notch, but still have a great location in the center of it all, check out Mills House Hotel. We stayed there first for a few days and that’s fabulous too (no room service though).
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Review collected in partnership with this hotel
Date of stay: November 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Dec 26, 2024
Dear Nicki, Thank you so much for taking the time to share your detailed experience at The Charleston Place. We’re delighted to hear that you enjoyed the elegant charm of our hotel and the top-notch service from the moment you arrived. It’s great to know that you took full advantage of our shops and restaurants, as well as the spacious and comfortable rooms with their beautiful balconies overlooking the courtyard. We also appreciate your feedback about the bathroom layout and your understanding regarding our pool area, which is undergoing an exciting transformation to elevate the experience further. Our pet-friendly policy is something we’re proud of, and we’re glad to hear that the atmosphere remained calm and pleasant during your stay. Thank you for recommending us, and we hope to have the pleasure of welcoming you back soon for another memorable visit! Kind Regards, Becky Hubbard Managing Director
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Consistently a luxury travel experience in all aspects. Their staff is attentive and attention to detail extends to the property and their service. Location is unmatched and amazing but the property is so incredible it would be worthwhile any distance to stay there.
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Review collected in partnership with this hotel
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Nov 4, 2024
Dear rdkello, Thank you for choosing Charleston Place to celebrate with your family. We're delighted to hear that you found our elegant atmosphere accommodating and our staff friendly throughout your stay. It's wonderful that our central location allowed you to explore the best of Charleston, and we're thrilled that you enjoyed a relaxing facial at our spa. We look forward to welcoming you back for another memorable experience. Kind Regards, Becky Hubbard Managing Director
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Our stay was wonderful. Our room wasn’t quite ready by the time we arrived, however our bags were taken, stored and then brought to our room and staged so all we had to do was grab our key and head to our room once it was ready. Water bottles were replenished daily along with the provided Nescafé pods which was a huge perk. All staff were super friendly and helpful. Although we didn’t utilize room or valet services, they were readily and easily available via a phone or QR code in our room. The location of the hotel is hard to beat, we parked our vehicle in the secured parking garage and didn’t need it the entire time as we were well within walking distance, or we used the provided bicycles. Wonderful hotel, clean rooms, definitely a luxury experience!
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip:The parking garage was really affordable, as we didn’t use the valet services. The bikes are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Nov 4, 2024
Dear Garrett, Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay and appreciated the service provided by our team, from the luggage assistance to the daily replenishment of water and Nescafé pods. It’s great to know you took advantage of our prime location and the bicycles we offer for exploring the area. We aim to provide a luxurious and convenient experience for all our guests, and your feedback truly highlights our commitment to that. We look forward to welcoming you back for another exceptional stay! Kind Regards, Becky Hubbard Managing Director
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My husband and I were married in Charleston and returned there for our 26th anniversary. We chose to stay at the Charleston Place Hotel to celebrate the event. When we were checking in, Riley immediately wished us a “Happy Anniversary!” Justus the concierge gladly agreed to take our picture in the beautiful lobby to commemorate the occasion. Before we headed out for our evening, we stopped at the Thoroughbred Club for cocktails. Cat, our bartender, made my drink “not too sweet” according to my request. Later that evening as we were returning to the hotel, Mark the doorman, anticipated that we were guests and opened the door for us without a queue; we could proceed without a pause. He kindly greeted us and bid us “Good night!” The next night we had dinner at Meeting & Market. Renee, the manager stopped by to make sure everything was to our satisfaction (which it was!) Lauren, our waitress, informed me that I could order a glass of wine to take to my room, which was the best dessert for me. As we checked out, Grayce asked if we enjoyed our anniversary and thanked us for choosing to stay at the hotel. We thoroughly enjoyed our visit and were so impressed with all the attention to detail to include, but certainly not limited to: addressing us by name, acknowledging our anniversary, a chilled bottle of water and the TV remote on the nightstand and slippers by the bed with turndown. This hotel exemplifies hospitality!
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Review collected in partnership with this hotel
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Oct 9, 2024
Dear Robert, Thank you for sharing such a heartfelt account of your anniversary celebration at The Charleston Place! We are thrilled to hear that your stay with us was memorable and that our team made your 26th anniversary special. It’s wonderful to know that Riley, Justus, Cat, Mark, Renee, Lauren, and Grayce provided exceptional service throughout your visit. We take great pride in our attention to detail and ensuring that our guests feel valued and celebrated. We truly appreciate your kind words about our hospitality, and we can’t wait to welcome you back for more memorable moments in the future! Kind Regards, Becky Hubbard Managing Director
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Exceptional service, incredibly beautiful property both lobby and sleeping rooms. Wonderful, curated shops to appeal to every age group. Best location in Charleston. A crown jewel of downtown. The decorations for the holidays were outstanding...even had snowfall three times a night outside. Attention to details at this property are meticulous...and I'm a former hotelier so I notice small details.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Becky Hubbard, General Manager at The Charleston Place
Responded Dec 26, 2024
Dear Liz, Thank you very much for choosing our hotel for your stay in the heart of Charleston and for sharing your great experience with us. It is a true pleasure to read that you have enjoyed your stay with us during the holidays and that our team has created memorable experiences you have taken back home. Our team strives to deliver warm, genuine hospitality in everything we do. The entire team looks forward to welcoming you back soon with open hands and hearts. Happy holidays! Kind Regards, Becky Hubbard Managing Director
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There are more places to choose from in the Charleston area.
PRICE RANGE
C$669 - C$1,176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charleston place by orient-express hotel charleston, place hotel charleston, charleston place hotel
FORMERLY KNOWN AS
Charleston Place, A Belmond Hotel, Charleston
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharlestonDowntown
NUMBER OF ROOMS
433
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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