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Hampton Inn & Suites Charleston / West Ashley

935 reviews
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Traveller (53)
Room & Suite (26)
Dining (10)
Overview
  • Excellent56%
  • Very good25%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(93 reviews)
“clean rooms”(30 reviews)
“happy hour”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Charleston / West Ashley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (935)Write a Review
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509
236
89
57
38
Show reviews that mention
All reviewsfront deskclean roomshappy hourfolly beachgreat stayshort drivecomplimentary breakfastwould definitely stay here againvery nice hotelclose to downtowneasy accesscookiesconvenient locationhistoric districtcvsdealershipkitchenette
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1 - 5 of 929 reviews
Reviewed 1 week ago via mobile

Patrick at front desk was welcoming and personable, even recommended several restaurants. Room was spacious and clean—remarkable since last night at Best Western was quite disappointing. Breakfast included was very good. Good location with downtown access.More

Thank DickandRobin
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 4 days ago

Hi Dick and Robin! Thanks for taking your time to leave such a kind message for our hotel! We are so excited to hear that you enjoyed everything our hotel had to offer during your recent stay with us especially our phenomenal staff we have...More

Hotel's Favourite
Reviewed 3 weeks ago

We stayed at the Suites and Inn on Dec. 19, 2017, left our car as we went off on a 14 day Christmas and New Years Crystal cruise. On the morning of Dec. 20, an arranged driver from the Suites picked up and delivered four...More

Thank whiteoakspring
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 3 weeks ago

Hi, Thank you so much for taking your time to leave a warm message for our hotel! We are so delighted to hear that you and your group enjoyed everything our hotel had to offer during your last visit to Charleston for the cruise and...More

Reviewed 2 weeks ago

Staff member was very rude at check in, left an immediate negative first impression. Staff member argued with me and accused me of lying about who I spoke to on the telephone as well as the information on rates given.More

Review collected in partnership with Hampton
Thank jessicagG1091NN
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 2 weeks ago

Hi, Thanks for taking your time to review our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston. Whilst our apologies will regrettably not alter the outcome, we...More

Reviewed 2 weeks ago

Our stay at the Charleston Hampton Inn was very comfortable, and the staff was very helpful and friendly . The breakfast was standard, but the common area was beautiful. There are computers and a printer that are accessible for guests that I found very convenient.More

Review collected in partnership with Hampton
Thank 821deliaj
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 2 weeks ago

Hi, Thanks for taking your time to leave a kind message for our hotel! Your honest feedback is very much appreciated as it helps us to identify and address/improve issues that may have gone unnoticed by our staff and management - Please tell us how...More

Reviewed 3 weeks ago via mobile

Here for a conference and had a nice stay. The public areas of the hotel are recently renovated and lovely. Very comfortable and plentiful seating. Two thumbs up for the daily breakfast. There was a wide variety with changing menu items each day. Food was...More

Thank kendellbrink
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 2 weeks ago

Hi Kendell, Thanks for taking your time to leave a kind and thorough message for our hotel! We are so delighted to hear that you enjoyed everything our hotel had to offer during your recent stay with us for the conference you were attending! Hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$126 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Charleston
#17 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Charleston
#17 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (26)
Dining (10)
Pool & Beach (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
beachpeople2014
6 September 2017|
Answer
Response from EJR56 | Reviewed this property |
It's maybe a 10 min. drive. As far as a shuttle, I'm not sure.
0
Votes
bgoleman863
11 April 2017|
Answer
Response from Todd P | Reviewed this property |
Service animals only
0
Votes
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Room Tips
"For requested quiet rooms, we were located on the 3rd floor."
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"request a room on a higher floor when you arrive."
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"make sure the room is smoke free before you unpack"
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"The ice and vending are at the opposite end of the front desk and it is a long way."
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