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Holiday Inn Express Charleston Downtown - Medical Area

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Traveller (132)
Room & Suite (164)
Pool & Beach (22)
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Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“ashley river”(60 reviews)
“front desk”(118 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
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Offers from Holiday Inn Express Charleston Downtown - Medical Area
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Offers from Holiday Inn Express Charleston Downtown - Medical Area
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (795)
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11 - 15 of 772 reviews
Reviewed April 3, 2018 via mobile

Hotel was tired staff unhelpful and they triple charged my friends room and took at least a week to fix it. Very different experience from wonderful holiday inn express in Asheville and blowing rock Nothing more to add and recommend you find alternate accommodationMore

1  Thank Jenny L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded April 18, 2018

Hello Jenny L, Thank you for your stay and for taking the time to leave us feedback. I am sorry that you found the staff service and hotel condition below par. I want your stays with us to be pleasant. I know this requires our...More

Reviewed March 16, 2018 via mobile

Overall I had a very good experience at this location. Breakfast was definitely the best part! With so many options, everyone found something to their liking. The staff was very friendly and quick to respond to questions or concerns. The room was incredibly spacious and...More

1  Thank alley_cat00
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded March 18, 2018

Thank you for your wonderful review of our hotel! We think that our people make this hotel great and we are happy that you found our staff to be prompt and responsive. I will be sure to pass you kind words onto our Breakfast team....More

Reviewed February 26, 2018 via mobile

Location is easily accessible to the Citadel and hospitals. But it is a series of one way streets to get into the parking lot along a busy street. Don’t try to get there during 5 o’clock rush hour. Hotel not fancy but serviceable. Rather pricey...More

1  Thank edgefield2017
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded February 27, 2018

Thank you for your review of our hotel. We think that people make the difference and we are glad you noticed. I will talk with our city about putting better signage out, but yes right now with the way the streets are currently laid out...More

Reviewed February 23, 2018 via mobile

this place was disgusting. Yellow stained sheets. Bathtub has got foot prints. MOLD on ceiling. Hallway smells disgusting. For door lock didn't work and windows don't work. These people don't care about health issues. I'm calling health department and the better business bureau. STAY AWAY!!!...More

1  Thank kha444
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded February 27, 2018

I would first like to apologize to you and your family for the less than desirable stay with us. We want to make this right. Would you mind emailing me at dwoodstein@northph.com so we can remedy this situation and use this as a learning opportunity...More

Reviewed February 18, 2018 via mobile

Spent 3 nights here because everything other hotel was booked. Apparently there was a lot going on in Charleston this weekend and it was Presidents’ Day. First of all the hotel is older they are doing renovations and there is construction next-door. Friday morning we...More

1  Thank snickerdoodle205
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded February 19, 2018

Thank you for your candid review of our hotel. We are sorry that the construction next door impacted your stay. In regards to the smoke smell you were smelling I will make sure my team attempts to track down the source of the smell as...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$153 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (132)
Room & Suite (164)
Pool & Beach (22)
Dining (6)
Amenities (30)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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GGno2
May 23, 2017|
AnswerShow all 4 answers
Response from linbin45 | Reviewed this property |
We thought it was quiet and we were there 5 nights and it was quiet. Rooms are very comfortable and clean. Staff were wonderful. Will be staying again next year.
0
Votes
Sherrie L
March 23, 2017|
AnswerShow all 2 answers
Response from Alexander G | Reviewed this property |
I've found it differs from hotel to hotel but I checked the "BringFido" app and it appears they accept pets with an extra fee. I still recommend calling the front desk to verify... i wouldn't trust a website that may not... More
0
Votes
Jo-Ann B
September 18, 2016|
AnswerShow all 6 answers
Response from Bill K | Reviewed this property |
Yes there is. It is a few hundred yards away and with them you can get around historic downtown.
0
Votes
Room Tips
"You can either look at the construction or a parking lot."
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"Ask about construction"
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"Ask for a room on the other side of the hotel away from the construction."
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"Away from Constrution. Check Bill every day."
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