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Holiday Inn Express Charleston Downtown - Ashley River

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Holiday Inn Express Charleston Downtown - Ashley River
Holiday Inn Express Charleston Downtown - Ashley River
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682 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charleston Downtown - Ashley River
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Showing 663: English reviews
Reviewed 11 December 2016 via mobile

We spent a weekend at the hotel. Exactly what one should expect from a well managed holiday in express. Clean room and comfortable bed. What brought it above the usual was the warm friendly staff-- from front desk clerk, to manager - who we met in the elevator and gave us a very warm greeting - to cleaning staff. We...

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Helpful?
Thank 784iral
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are thrilled that you enjoyed your stay at our hotel. Delivering our guest with a clean and comfortable room along with a helpful staff is something we take pride in. We look forward to your next visit to our hotel. Thank you again for staying with us at the Holiday Inn Express.

Little River, South Carolina
Reviewed 10 December 2016

The hotel is in a great location but there is a lot of construction going on around the property so it was a little hard to get in and out of. The rooms are very large and they have been recently remodeled and the beds seem very new and very comfortable. There is also a nice breakfast in lobby and...

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Helpful?
Thank Robert T
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are thrilled that you enjoyed your stay at our location. We look forward to meeting any of your future lodging needs should you return to our area. Thank you again for staying with us at the Holiday Inn Express.

Reviewed 3 December 2016

Very awesome experience. The room was spacious (2 bed room with view). The beds were probably some of the most comfortable that I had ever found in a hotel room! Brian, the night desk person, was great. When I explained that my sister would miss the breakfast because she had an early flight he went to the pantry and came...

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Helpful?
Thank Robin S
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are thrilled that you enjoyed your stay. Its great to hear that our beds were comfortable. We look forward to your next visit to Charleston and invite you back to our hotel. Thank you again for staying with us at the Holiday Inn Express.

Reviewed 21 November 2016

Stayed here on the way home from Florida after a cruise. We got what was supposed to be a room with a view of the river, and paid $10-15 extra for the view. We saw a sliver of water, and a LOT of construction below our room. That was on the 5th floor. When we said something, we were moved...

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Helpful?
Thank Stephanie C
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear of the issues you had during your stay. We offer our most sincere apologies for the cleanliness of your room and have informed our Housekeeping staff to ensure that proper cleanliness standards are being followed. Please feel free to reach out to me directly if you would like to...

Rock Hill, United States
Reviewed 17 November 2016

The room was clean, however the website makes it look a lot nicer. Construction was going on next door and the parking lot is mostly gravel. I would not stay at this location again. It was not worth the money.

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Helpful?
1Thank Michelle M
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear of your experience. We offer our most sincere apologies for the construction surrounding our hotel. Please feel free to give us a call back should you wish to discuss this matter further. My direct line at the hotel is 843-722-3521. We hope to hear from you soon and once...

Newport, Vermont
Reviewed 16 November 2016

We are on a road trip and had planned to spend 3 days in Charleston (our first visit). When selecting this hotel, we were expecting it to be above average based on the description and the cost. Were we in for a shock. The room was cramped, the carpet stained, and there was mildew in the stall shower. In general,...

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Helpful?
1Thank vonzimmerman
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are truly sorry to hear of your experience during your stay. We strive to deliver each of our guest with a clean and comfortable room that will create a positive lasting impression for our brand. We hope that you will give us and opportunity to serve you better in the future. Please feel...

Fayetteville
Reviewed 1 November 2016

We were having a girlfriend trip and looking for a more reasonably priced hotel and found this. It was a couple miles outside of the tourist area but a reasonable walk. There was also a shuttle available around the corner which worked out great. Also, the beds and pillows were awesome--very comfortable. Nick, the gentleman who worked during the breakfast...

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Helpful?
Thank Shelly W
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are pleased to hear that you enjoyed your stay at our hotel. We take great pride in delivering each of our guest exceptional customer service. We are very pleased to hear of the staff onsite that created a positive impression and have shared your comments with our staff. We look forward to your...

Bridgeton, North Carolina
Reviewed 29 October 2016 via mobile

This was our go to place in Charleston for many years. What happened? First of all the parking was rediculous! The City has taken over the adjoining land for a parking lot. Thus the HI Express blocked off the check-in portico! Didn't they think about valet services so the guests didn't have to schlep their luggage from the hinterlands and...

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1Thank 110vivian
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear that you had an unpleasant stay. We are doing our best to accommodate our guest during the construction surrounding us. We apologize that certain areas of our hotel have been affected by this and are working diligently to improve our guest satisfaction. We have discussed having bellman to assist...

Reviewed 28 October 2016 via mobile

My husband and I killed four little cockroaches here. This is a cheap place. They don't have fridges in the rooms, no water bottles either. They sell water bottles on front desk. The problem is that first night they charged me one dollar each bottle and second night they charged me two dollars for one bottle of water. When I...

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Helpful?
1Thank Carlamabel
Tyler D, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We offer our most sincere apologies for your experience. We strive to provide our guests with clean and comfortable rooms free of pests. We have shared your comments with our maintenance staff to ensure that our rooms are inspected and treated if any pest activity is noted. We also offer our apologies that you...

South Carolina
Reviewed 23 October 2016 via mobile

My hubby is a priority club member and booked this for a weekend getaway. He usually ALWAYS stays in HI express because of their level of service and overall quality! Well this did not meet his or my expectations! The parking is absolutely horrible!! We had to park in the lot behind the hotel due to construction going on. The...

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Helpful?
1Thank Renea W
Tyler D, Front Office Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your recent review. We are sorry to hear of the issues you faced during your stay. We strive to provide all of our guest with a great stay that creates a positive lasting impression and sincerely apologize that we failed to provide you with such. We have addressed your issues with our Executive Housekeeper to ensure that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 

Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Address: 250 Spring St, Lockwood Drive, Charleston, SC 29403-5102
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $179 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Charleston
Charleston Best Western
Hotel Style:
#34 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charleston Downtown - Ashley River staff and other travellers.
13 questions
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Brookfield, Connecticut
5 months ago
San Angelo, Texas
7 months ago
over a year ago
Wilmington, Delaware
over a year ago

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Questions? Get answers from Holiday Inn Express Charleston Downtown - Ashley River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel until construction is complete.........”
  • view from room 803
  • view from room 803
  • Gravel driveway....
  • front of building
 of 5 bubbles 89francesm, 12 Feb 2017 | Read review
“Upper floors away from the construction are better.”
 of 5 bubbles JaimeH601, 13 Dec 2016 | Read review
“Don't pay extra for a riverview!”
  • Electrical outlet without cover, yikes!
  • Bathroom curtain would not stay open beyond this
  • Our sliver of a riverview from the 5th floor
  • Change left behind by those previously in the room
  • My
  • Our sliver of a riverview from the 5th floor
 of 5 bubbles NCRNmom, 21 Nov 2016 | Read review
“Try for floors 7 or 8 to at least get a view and try the river side”
 of 5 bubbles curtreich, 10 Oct 2016 | Read review
“River side rooms have nicer view.”
 of 5 bubbles Dougal71, 26 Sep 2016 | Read review
5 of 5