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Holiday Inn Express Charleston Downtown - Medical Area

771 reviews
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Traveller (118)
Room & Suite (154)
Pool & Beach (21)
Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“ashley river”(60 reviews)
“front desk”(114 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3.0 Star Hotel
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Offers from Holiday Inn Express Charleston Downtown - Medical Area
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (771)Write a Review
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21 - 25 of 750 reviews
Reviewed 13 September 2017

Management, front staff, maintenance, and cleaning staff made us and all evacuees feel like family! We evacuated from Harvey in Houston then from Irma in Miami. Flooded, lost power, and no place open for food. David (GM) and all staff stayed with us, brought in...More

Thank John L
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 18 September 2017

WOW!!! Thank you for your amazing review of our hotel. Your comments mean the world to myself and the team I will make sure I pass your amazing comments onto the rest of our staff. We hope to welcome you home soon!

Reviewed 11 September 2017 via mobile

Where to start ! We tried to make the best decision for our family and took the road away from Bradenton, Florida. We got on the phone and found a hotel in Charleston SC that accepted pets, from the moment we arrive the welcoming and...More

1  Thank silviafG4630AH
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 18 September 2017

WOW!!! Thank you for your amazing review of our hotel. We are so glad that you chose our hotel to be your escape from the storm’s path. I will make sure I pass your amazing comments onto the rest of our staff. We hope to...More

Reviewed 11 September 2017 via mobile

This property is definitely in need of renovation. All installations look worn. There are construction sites all around and noise was an issue in our room. Location is not great either and rates are not cheap. However, Charleston is expensive and at least staff was...More

Thank terbang
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 18 September 2017

Thank you for your review. I am glad my staff was able to make a positive impact on your stay. I was to assure you that we are about to do a soft renovation in our rooms based on comments like yours. We hope you...More

Reviewed 10 September 2017 via mobile

Would not stay here again. If this hotel cared about customer service they would offer a free shuttle to the Historic district. Hotel is On the trolley line as advertised, however staff said to take a cab or drive to historic district, as it takes...More

Thank karenChicago
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 18 September 2017

Thank you for your review of our hotel. We are sincerely sorry that you feel that our advertising did not match your experience. Rest assured that I will pass these comments along to our Sales and Marketing team so we can update our online collateral....More

Reviewed 27 August 2017 via mobile

My husband and I stayed here for the past three nights and were disappointed with amenities and service. We stayed on the first floor, which was not concerning to me until we went to leave our room. The slider was open and we had not...More

Thank Angie H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 11 September 2017

Hi Angie H, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with the...More

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Traveller (118)
Room & Suite (154)
Pool & Beach (21)
Dining (5)
Hotel & Grounds (122)
Bathroom (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$107 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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