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Holiday Inn Express Charleston Downtown - Medical Area

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Traveller (131)
Room & Suite (164)
Pool & Beach (22)
Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“ashley river”(60 reviews)
“front desk”(118 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Charleston Downtown - Medical Area
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Offers from Holiday Inn Express Charleston Downtown - Medical Area
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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41 - 45 of 765 reviews
Reviewed 10 September 2017 via mobile

Would not stay here again. If this hotel cared about customer service they would offer a free shuttle to the Historic district. Hotel is On the trolley line as advertised, however staff said to take a cab or drive to historic district, as it takes...More

Thank karenChicago
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 18 September 2017

Thank you for your review of our hotel. We are sincerely sorry that you feel that our advertising did not match your experience. Rest assured that I will pass these comments along to our Sales and Marketing team so we can update our online collateral....More

Reviewed 27 August 2017 via mobile

My husband and I stayed here for the past three nights and were disappointed with amenities and service. We stayed on the first floor, which was not concerning to me until we went to leave our room. The slider was open and we had not...More

Thank Angie H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 11 September 2017

Hi Angie H, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with the...More

Reviewed 23 August 2017

The breakfast offered was one of the best. Hot dishes, not just cereal and yogurt. The rooms were small, but ok. The air conditioner's compressor made a terrible noise. We would cool the room down, then just have the fan running for white noise. That...More

Thank Deanna D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 7 September 2017

Hi Deanna D, Thanks for your recent Holiday Inn Express Charleston Downtown - Medical Area stay. On behalf of the team, I'm sorry for the inconvenience caused by the noise coming from our air conditioning unit. Your feedback is important and definitely shared with management...More

Reviewed 21 August 2017 via mobile

We spent two nights at this hotel in preparation for viewing the total solar eclipse. We were greeted by a very friendly individual at the front desk. Our room was nice and clean, the beds were very comfortable, and with our room key we received...More

1  Thank Louise K
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 23 August 2017

Louise! Wow...Thank you for your amazing review of our hotel and staff. I couldn't be more proud of the team we have at the Holiday Inn Express Charleston Downtown and I will make sure that I share your comments with our entire team. I hope...More

Reviewed 21 August 2017 via mobile

For $260 a night there are much nicer places to stay. Funny how the price drops way down after the eclipse. All entries have water from AC units dripping on you as enter the hotel and are filthy and moldy. Mold in the shower and...More

Thank Mistit15
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 23 August 2017

On behalf on the entire staff at the Holiday Inn Express Charleston Downtown/ Ashley River I want to express my sincerest appologies for your less than thrilling stay. Rest assured that I will be passing your comments about room condition and cleanliness to my management...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$137 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (164)
Pool & Beach (22)
Dining (6)
Amenities (30)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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GGno2
23 May 2017|
AnswerShow all 4 answers
Response from linbin45 | Reviewed this property |
We thought it was quiet and we were there 5 nights and it was quiet. Rooms are very comfortable and clean. Staff were wonderful. Will be staying again next year.
0
Votes
Sherrie L
23 March 2017|
AnswerShow all 2 answers
Response from Alexander G | Reviewed this property |
I've found it differs from hotel to hotel but I checked the "BringFido" app and it appears they accept pets with an extra fee. I still recommend calling the front desk to verify... i wouldn't trust a website that may not... More
0
Votes
Jo-Ann B
18 September 2016|
AnswerShow all 6 answers
Response from Bill K | Reviewed this property |
Yes there is. It is a few hundred yards away and with them you can get around historic downtown.
0
Votes
Room Tips
"Ask for a room on the other side of the hotel away from the construction."
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"Away from Constrution. Check Bill every day."
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"Be sure to get a room on the side away from the construction (north side)/"
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"Don't make that reservation!"
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