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Holiday Inn Express Charleston Downtown - Medical Area

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Traveller (131)
Room & Suite (164)
Pool & Beach (22)
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Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“ashley river”(60 reviews)
“front desk”(118 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
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Offers from Holiday Inn Express Charleston Downtown - Medical Area
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (789)
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81 - 85 of 766 reviews
Reviewed 18 May 2017 via mobile

Our recent visit to Charleston was not "one to savor"...! First, the hotel is situated in the middle of a 360 degree construction site... new parking garage on the left, road and bridge construction one block away, challenging entry and exit lanes, and limited signage...More

1  Thank Glen R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 2 June 2017

Hi Glen R, Thanks for your recent stay at the Holiday Inn Express Charleston Downtown - Ashley River, we're glad to have hosted you. On behalf of the team, please accept my sincere apologies for the inconvenience caused by the ongoing construction, air conditioning unit,...More

Reviewed 8 May 2017

A group of friends spent the night at this location and we asked the desk clerk to split our room charge two ways, what a mistake! My friend was charged the half rate, I was charged the full rate, along with a misc charge of...More

Thank danielb3682017
Response from Tyler D, Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 11 May 2017

Thank you for your recent feedback. I am very sorry to hear of the issues you are facing. Please accept our apologies for any billing issues that may have occurred. I invite you to reach out to me directly so that we can process any...More

Reviewed 5 May 2017

Although it was difficult to find due to the construction, the room had a lot of amenities . It was spacious, clean and had both a microwave and fridge. The front office staff was excellent particularly Andrea who I believe was working a 24 hour...More

Thank sherw00d28
Response from Tyler D, Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 8 May 2017

Thank you for your review. Its great to hear that you had a pleasant stay. Our staff prides themselves in providing excellent customer service and we are glad to hear they made your stay more pleasurable. We look forward to your next visit to our...More

Reviewed 5 May 2017 via mobile

The stay was very nice. The room was clean, very quiet and the breakfast was excellent. We spent three days and actually was a little hesitant from a few of the reviews posted on here due to construction going on next door. We never heard...More

Thank Norma D
Response from Tyler D, Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 8 May 2017

Thank you for the 5 star review. We are happy to hear that despite the construction you were not disturbed and had a peaceful stay. We appreciate your feedback and will let our staff know how good a job they are doing. We look forward...More

Reviewed 30 April 2017

We recently sthad a 5 night stay.The room was clean and quiet , the bed was very comfortable, the Continental breakfast had good variety and It was close to the Charleston historic district. Also they had good WIFI. It was fast and reliable .We were...More

Thank DH781
Response from Tyler D, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 3 May 2017

Dear Valued Guests: Thank you so much for taking the time to share you experience during you recent stay at Holiday Inn Express Charleston Downtown Ashley River. We always try to exceed our guests expectations and it is always great to hear from you that...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$140 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (164)
Pool & Beach (22)
Dining (6)
Amenities (30)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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GGno2
23 May 2017|
AnswerShow all 4 answers
Response from linbin45 | Reviewed this property |
We thought it was quiet and we were there 5 nights and it was quiet. Rooms are very comfortable and clean. Staff were wonderful. Will be staying again next year.
0
Votes
Sherrie L
23 March 2017|
AnswerShow all 2 answers
Response from Alexander G | Reviewed this property |
I've found it differs from hotel to hotel but I checked the "BringFido" app and it appears they accept pets with an extra fee. I still recommend calling the front desk to verify... i wouldn't trust a website that may not... More
0
Votes
Jo-Ann B
18 September 2016|
AnswerShow all 6 answers
Response from Bill K | Reviewed this property |
Yes there is. It is a few hundred yards away and with them you can get around historic downtown.
0
Votes
Room Tips
"Ask for a room on the other side of the hotel away from the construction."
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"Away from Constrution. Check Bill every day."
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"Be sure to get a room on the side away from the construction (north side)/"
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"Don't make that reservation!"
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