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Holiday Inn Charleston Riverview

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Holiday Inn Charleston Riverview
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961 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Lexington, Massachusetts
Reviewed 19 November 2016

The service was excellent and every employee I interacted with was courteous, polite and helpful. I want to make a particular mention of Anne and Jamie who worked at the front desk. Their friendliness was wonderful and they made me feel very comfortable even though it was my first time at the hotel. And I also want to point out...

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Helpful?
Thank rbelling
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear rbelling, Thank you for letting us know about your stay. We are pleased that our staff went above and beyond your expectations. I have forwarded your comments to the appropriate departments so they get the recognition they deserve. We hope you will stay with us again when you are in the Charleston area.

Dorval, Canada
Reviewed 17 November 2016

This hotel has a wonderful view of downtown Charleston, but could benefit from a major makeover. Our room, with a premium view, had a great exposure to the city, but looked old and in need of an upgrade. Our heat/air conditioning unit was quite noisy and when it turned off in heat mode made two very loud clunks within minutes...

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Helpful?
1Thank ScouterPaul
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear ScouterPaul, Thank you for letting us know about your stay. We are in the process of making changes to our hotel. One of the recent changes has been our bar and restaurant areas. I apologize for the heat/air conditioning unit making noises during your stay, I know how frustrating that can be. I am pleased that you enjoyed our...

Reviewed 17 November 2016 via mobile

I had called to change my reservations however the restaurant was not open, the message was lost, however - Chad who had answered the phone took care of my problem, THANK YOU CHAD 💓 for literally saving the day for me and my family!!!! (BTW I called on the 10th at exactly 4:28 to change the reservation.) LOVE THIS PLACE!!...

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Helpful?
Thank Susan F
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Susan F, Thank you for letting us know about your experience with our hotel staff. We take pride in making our guests happy and it looks like we've gone above your expectations. We look forward to having you and your family this Thanksgiving holiday.

Reviewed 16 November 2016 via mobile

We stayed at the Riverview location and arrived late on a Sunday evening. We had appointments the following day at MUSC and were a bit nervous. We went to the bar/restaurant on the top floor and were greeted by Jo who proceeded to take excellent care of us for the next few hours. She was efficient and caring, making sure...

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Helpful?
Thank Rebekah C
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Rebekah C, Thank you for letting us know about your stay. I am pleased that Jo took such great care of you. I have forwarded your comments to the appropriate department so she can receive the recognition she deserves. We hope your appointments went well and we hope you will stay with us again when you are in the...

Reviewed 16 November 2016

We usually stay here over the weekend for our Anniversary. This last visit, our room was dirty, noisy and we couldn't wait to leave. We always enjoy the breakfast and some drinks upstairs in the lounge and the staff is always pleasant.

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Helpful?
Thank Dawn S
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Dawn S, Thank you for letting us know about your stay. I apologize for the inconveniences you had during your stay, I know how frustrating that can be. I have forwarded your comments to the appropriate departments so we can do better. I'm pleased you enjoyed our breakfast, lounge, and staff. Thank you again for letting us know about...

Kernersville, North Carolina
Reviewed 16 November 2016

My husband traveled here on business and chose this hotel a second time. As his wife I was pleased to join him on the trip even though he would be working. My experience with the staff was exceptional. I would like to give a special shout out to Carey - the shuttle driver. He is a wealth of information of...

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Helpful?
Thank lauramgbuck
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear lauramgbuck, Thank you for letting us know about your stay. We are pleased that you enjoyed our wonderful staff, especially Carey, LaGea, and Neal. I have forwarded your comments to the appropriate departments so they can receive the recognition they deserve. We hope you and your husband will stay with us again when you are in the Charleston area.

Dublin, Georgia
Reviewed 9 November 2016

My husband and I stayed here for our anniversary. Anything downtown Charleston was ridiculously expensive so we chose this hotel. They have a shuttle that takes you downtown which is a great plus because there is no parking in Charleston. We would take the shuttle in and get a taxi back, which cut down on our taxi expense. The room...

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Helpful?
Thank LJG0524
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear LJG0524, Thank you for letting us know about your stay. We are pleased that you had an enjoyable anniversary while staying with us. I'm glad that you enjoyed our complimentary shuttle service, location, and our pricing. We have recently updated our restaurant and bar areas and are in the process of making other changes. We hope you will stay...

Indian Land, United States
Reviewed 8 November 2016

Short stay. The carpets are dirty and sticky. Didn't want to walk barefoot. Some furniture was broken. Beds were not bad. Bathroom and shower was old but clean. The staff was friendly. Location was good, close to the city by car. Would stay again if money an issue.

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Helpful?
Thank Alvaro G
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Alvaro G, Thank you for letting us know about your stay. I apologize for the inconvenience of the broken furniture and cleanliness issues. It is our goal to provide you with a clean and well working and we have failed. I have forwarded your comments to the appropriate departments so we can learn from our mistakes. I'm pleased that...

Hampstead, North Carolina
Reviewed 7 November 2016

While attending a wedding in Charleston we stayed two nights here. So many downtown hotels charged a much higher rate for Friday, but HI did not. When four of us arrived we requested two rooms together or at least on the same floor. Amanda was so sweet she got us two rooms together with a river view. The top floor...

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Helpful?
Thank Girlgolfpro
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Girlfgolfpro, Thank you for letting us know about your stay. We are pleased that you enjoyed our pricing, staff, and our views. We hope you will stay with us again when you are in the Charleston area.

Myrtle Beach, South Carolina
Reviewed 3 November 2016

The Holiday Inn has excellent service at your front desk. Ann constantly considered our needs as a family giving us outstanding great customers service. As a result of Anns effort we have recommended the Holiday Inn to many of our friends and relatives also a very good location. The restaurant is great especially the breakfast eating in the harbor view.

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Helpful?
Thank _virgierc
Jeremy M, Guest Relations Manager at Holiday Inn Charleston Riverview, responded to this review

Dear by_virgierc, Thank you for letting us know about your stay. We always take great pride in providing excellent customer service and it looks like Ann has exceeded your expectations. I have forwarded your comments to the appropriate department so she can receive the recognition she deserves. Thank you again for letting us know about your stay and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All the beauty, romance and adventure of Historic Charleston, South Carolina are located right outside the front doors of the Holiday Inn Charleston Riverview. On the banks of the Ashley River you are just minutes from Charleston with its many restaurants, shops and historic attractions. If you are looking for a day at the beach, we're only 10 minutes away from Folly Beach, Sullivan's Island, and the Isle of Palms. Join us atop the hotel in our HarborView Restaurant & Lounge for spectacular lowcountry cuisine, and breathtaking views of the Ashley River and the beautiful downtown skyline. The hotel is conveniently situated on Highway 17, with easy access to Charleston's popular destinations, such as: The Citadel, MUSC, the College of Charleston, Riverdogs Stadium, and of course the historic downtown area. Experience a Charleston landmark and true southern hospitality at the Holiday Inn Charleston Riverview. ... more   less 

Additional Information about Holiday Inn Charleston Riverview

Address: 301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407-7263
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $124 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charleston Riverview 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn Charleston Riverview Hotel Charleston
Charleston Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charleston Riverview staff and other travellers.
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Questions? Get answers from Holiday Inn Charleston Riverview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th or 10th floor facing the harbor”
 of 5 bubbles reginaldharper533, 11 Jan 2017 | Read review
“The higher the level, the better the view”
 of 5 bubbles southaussie05, 4 Jan 2017 | Read review
“I'm sure the higher up on the floors - the better the view of the Ashley River,”
 of 5 bubbles puppydogeyessc, 11 Dec 2016 | Read review
“It is worthwhile to request a room with a view of the city, they are spectacular.”
 of 5 bubbles ScouterPaul, 17 Nov 2016 | Read review
“Ask for a room to view the river front”
 of 5 bubbles dawnsJ7524QR, 16 Nov 2016 | Read review
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