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Charleston Marriott

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Charleston Marriott
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1,051 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
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London, United Kingdom
Reviewed yesterday NEW

I stayed here for one night only but wished it could have been longer! The lobby and communal areas are really beautiful. In particular the courtyard in the evening is lovely, with beautifully lit-up palm trees and comfortable seating. The bar had a great atmosphere but most people ventured outside later on to enjoy a drink in the courtyard. The...

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Helpful?
Thank Nic0laG
Clinton, Tennessee
Reviewed yesterday NEW

We stayed 3 nights at the Marriott for my husband's conference. The rooms were clean and comfortable, however, we reserved a king and when we arrived were told that they had given them all away, so we ended up with two queens. It wasn't that big of a deal, but I don't see the point in reserving a specific kind...

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Thank rivergirl25
Columbia, South Carolina
Reviewed yesterday NEW

This was a nice, convenient place for a conference. It was convenient to downtown, had acceptable facilities on hand, and provided a safe feeling. The set up was a little strange in regards to what we needed for our conference. It's unfortunate you can't access the ballroom from the other parts of the hotel. In addition, one of the elevators...

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Thank 722Jenn
Los Angeles, California
Reviewed 3 weeks ago

This gentleman has been most helpful during my stay at the hotel, the hotel gets a 5 from me due to his hospitality, and thoroughness and his friendly and helpful attitude. Even after being on duty for 18 hours he is still pleasant and helpful and energetic. Just in case there is another front desk person named Keith, this is...

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2Thank yvonnedarensbourg
00gc, Manager at Charleston Marriott, responded to this review

Dear yvonnedarensbourg, Thank you for staying at the Charleston Marriott and for your gracious review. We work hard to provide excellent service, so I am thrilled to know that Keith made a difference. I will be sure to share your kind words with him and thank him personally for the work he is doing daily. Thanks again, and we hope...

Reviewed 3 weeks ago

I enjoyed a conference at this hotel, and it also served as a base for a quick exploration of Charleston's historic city center. The hotel is attractive, with an especially pleasant outdoor area warmed by cosy firepits on chilly nights. The staff were uniformly pleasant and obliging. One standout was Tyler, front desk supervisor, who managed the intricacies of checking...

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2Thank Myra J
00gc, Manager at Charleston Marriott, responded to this review

Dear Myra J, Thank you for the review regarding your stay at the Charleston Marriott. We are glad you loved all the aspects of your visit, especially the cleanliness of our property and the excellent service provided by our associates. Tyler will be thrilled to hear your praises. It was our pleasure serving you, and we hope to welcome you...

Washington DC, District of Columbia
Reviewed 3 weeks ago

I had a meeting here. It's a standard well run comfortable Marriotte. The rooms are comfortable and clean. The service good and the pool nice. The only negative is the location. due to overpasses and entrance ramps it's not pedestrian friendly. Having said that, downtown Charleston is only 5 minutes away by car. I'd go back.

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1Thank psyduck1947
00gc, Manager at Charleston Marriott, responded to this review

Dear psyduck1947, I appreciate you taking the time to post your review of your business stay at the Charleston Marriott. We are glad you loved your spotless room and the service you received. It’s our pleasure having you as our guest, and we can’t wait to welcome you back soon. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Canada
Reviewed 4 weeks ago via mobile

We stayed at the Marriott for a business trip. We really liked staying there. They have a beautiful yard, the food was excellent and we had an excellent barman. The rooms were well appointed and clean. Could not use the swimming pool, it was too cool outside. Would recommend and likely return. The only down side is that the hotel...

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1Thank Lujzaqc
00gc, Manager at Charleston Marriott, responded to this review

Dear Lujzaqc, Thank you for your review regarding your business stay at the Charleston Marriott. We are delighted to know you loved your spotless room and the outstanding service and facilities we offer. Thanks again, we hope to have the pleasure of hosting you again in the near future. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Reviewed 14 February 2017

Location was good. Relatively close to airport and downtown. Service at the front desk not great compared with other Marriott hotels. Breakfast and wifi not included, but expensive extras. Bathroom was dated. Could not pay cash in "store".

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Helpful?
Thank Ronald S
00gc, Manager at Charleston Marriott, responded to this review

Dear Ronald, thank you for staying at our hotel and for posting your experience. We are glad you enjoyed our convenient location and clean accommodations. With that being said, we're disappointed you left unsatisfied with our hotel amenities. We do offer complimentary WiFi in our lobby and public areas if you happen to stay with us in the future. Thanks...

Kaneohe, Hawaii
Reviewed 11 February 2017

The location and the staff make this an excellent choice when staying in Charleston. The hotel is in the downtown area and overlooks the marina. They offer a shuttle ride to the historic district. The accommodations are first class and the staff will make your stay memorable.

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Helpful?
1Thank Michael S
00gc, Manager at Charleston Marriott, responded to this review

Thank you for the nice review of your stay at the Charleston Marriott near downtown. We are so pleased to read that you loved our welcoming associates, convenient location which was perfect for your needs and our shuttle service as well. We hope to have another opportunity to welcome you back soon. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Seattle
Reviewed 10 February 2017

If you opt to stay here, hope that your next door neighbor doesn't snore or make phone calls. Sadly, the rooms, though nicely appointed and comfortable, aren't at all soundproof. Probably one of the noisiest hotels I've stayed in. I didn't get 1 good nights sleep the 3 nights I was there. Phone conversations and worse yet, group conversations sounded...

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Helpful?
Thank XManNL
00gc, Manager at Charleston Marriott, responded to this review

Thank you for choosing our hotel for your recent business visit. We work hard to provide a comfortable and enjoyable stay for all our guests, so I apologize that this was not your experience. Our front desk is staffed 24/7 to answer questions and resolve issues. We want our guests to enjoy a good night's sleep so we would have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $312 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott staff and other travellers.
11 questions
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Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was loud”
 of 5 bubbles rivergirl25, 28 Mar 2017 | Read review
“We prefer the higher floors to get away from conventions and meetings”
 of 5 bubbles dcothran, 5 Feb 2017 | Read review
“Odd number rooms give you a view of the Ashley river.”
 of 5 bubbles sarahdP9084FW, 30 Jan 2017 | Read review
“parking, wifi, pool”
 of 5 bubbles eryndesigntravels, 18 Jan 2017 | Read review
“14th floor rooms have balconies; south-facing rooms offer views of Charleston”
  • Large flat screen television with excellent channel selection
  • Compact bathroom a tight squeeze even for one
  • Shower and bathtub with good water pressure
  • Pleasant room with a southern feel
  • Seating area would be more comfortable with an ottoman
  • Very consistent decor with beige and soft green hues
 of 5 bubbles scl44, 15 Jan 2017 | Read review
5 of 5