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Charleston Marriott

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Traveller (224)
Room & Suite (106)
Dining (21)
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Overview
  • Excellent39%
  • Very good35%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,198)
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Traveller rating
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411
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445
411
199
84
37
Show reviews that mention
All reviewsthe concierge loungeaqua terracebaseball stadiumhistoric districtshuttle servicehotel shuttleashley riverrooftop barfront desk managerfree parkingdowntown areavery nice hotelper dayshort drivenice poolcomfortable roomsfolly beach
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21 - 25 of 1,176 reviews
Reviewed April 7, 2018 via mobile

We were traveling from NY by car with 3 kids. As we approach Charleston we realized we had been booked in the wrong hotel. We called and spoke with Sid and he was very helpful and got us in this hotel. I read everything on...More

3  Thank Martikalinda
Response from TeamMarriott, Manager at Charleston MarriottResponded April 7, 2018

Dear Martikalinda, Thank you for your review regarding your stay at the Charleston Marriott. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be...More

Reviewed March 25, 2018 via mobile

I greeted with a “happy birthday!” when we checked into the Charleston Marriott. The great experience continued from there. We went to the rooftop bar (Aqua Terrace) and enjoyed a glass of wine and the sunset. The bartenders were friendly and quick. Our room was...More

1  Thank bookreader22
Response from TeamMarriott, Manager at Charleston MarriottResponded March 26, 2018

Dear bookreader22, Thank you for choosing the Charleston Marriott for celebrating your birthday. We are thrilled to read you were impressed with the breathtaking view our Aqua Terrace Roof-Top Bar provided and were impressed with the service provided by our courteous associates. We appreciate you...More

Reviewed March 3, 2018

Beautiful hotel outside of the downtown area. Great shuttle to the downtown, just $6 per day and you can take it multiple times. The valet guys that drove us were very helpful, informative and professional. Nice outside space with heaters and plenty of tables. Good...More

4  Thank gailmI915XB
Response from TeamMarriott, Manager at Charleston MarriottResponded March 4, 2018

Dear gailmI915XB, Thank you for your review regarding your stay at the Charleston Marriott. We were pleased to read that you loved our facilities, from our rooms to the lobby, and all that downtown Charleston has to offer. We look forward to welcoming you back...More

Reviewed February 18, 2018

The valet, front desk and bar staff was first class and very well trained. When it came to the room, the living area was a little tired, mattress old and the bathroom needs demolition. It is a great location... Please renovate.More

2  Thank Richard C
Response from TeamMarriott, Manager at Charleston MarriottResponded February 19, 2018

Dear Richard C, Thank you for sharing your generous comments about our service - it does not go unnoticed. We also appreciate your observations about the overall condition of your room and apologize that it did not live up to your expectations. Your feedback will...More

Reviewed February 12, 2018

This hotel staff went the extra mile! They were the most accommodating and helpful staff I have had.... Danny Till and Andrea Evans at the front desk were kind, happy and found me the most wonderful room, the balcony made the trip with my daughter...More

4  Thank JeanneRieger
Response from TeamMarriott, Manager at Charleston MarriottResponded February 13, 2018

Dear JeanneRieger, Thank you for sharing your glowing feedback. Here at the Charleston Marriott, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. I can’t wait to share your kind compliments with my staff. Thanks...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$191 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (224)
Room & Suite (106)
Dining (21)
Pool & Beach (11)
Business Centre & Event Rooms (6)
Questions & Answers
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CDNWanderlust
June 11, 2018|
Answer
Response from congoroom | Reviewed this property |
$6/day. Unlimited rides. An Uber is $5.60 each way.
1
Vote
mamagans
January 1, 2018|
Answer
Response from EmilyC123 | Reviewed this property |
I would contact the hotel directly and ask them
0
Votes
Room Tips
"Don't stay here"
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"River view"
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"Rooms on the western side have a better view."
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"Only the rooms on the one side have balconies. Very nice views and a great place to watch the sunset over the..."
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