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Charleston Marriott

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Charleston Marriott
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1,068 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Los Angeles, California
Reviewed 8 March 2017

This gentleman has been most helpful during my stay at the hotel, the hotel gets a 5 from me due to his hospitality, and thoroughness and his friendly and helpful attitude. Even after being on duty for 18 hours he is still pleasant and helpful and energetic. Just in case there is another front desk person named Keith, this is...

2Thank yvonnedarensbourg
00gc, Manager at Charleston Marriott, responded to this review

Dear yvonnedarensbourg, Thank you for staying at the Charleston Marriott and for your gracious review. We work hard to provide excellent service, so I am thrilled to know that Keith made a difference. I will be sure to share your kind words with him and thank him personally for the work he is doing daily. Thanks again, and we hope...

Reviewed 7 March 2017

I enjoyed a conference at this hotel, and it also served as a base for a quick exploration of Charleston's historic city center. The hotel is attractive, with an especially pleasant outdoor area warmed by cosy firepits on chilly nights. The staff were uniformly pleasant and obliging. One standout was Tyler, front desk supervisor, who managed the intricacies of checking...

3Thank Myra J
00gc, Manager at Charleston Marriott, responded to this review

Dear Myra J, Thank you for the review regarding your stay at the Charleston Marriott. We are glad you loved all the aspects of your visit, especially the cleanliness of our property and the excellent service provided by our associates. Tyler will be thrilled to hear your praises. It was our pleasure serving you, and we hope to welcome you...

Washington DC, District of Columbia
Reviewed 5 March 2017

I had a meeting here. It's a standard well run comfortable Marriotte. The rooms are comfortable and clean. The service good and the pool nice. The only negative is the location. due to overpasses and entrance ramps it's not pedestrian friendly. Having said that, downtown Charleston is only 5 minutes away by car. I'd go back.

1Thank psyduck1947
00gc, Manager at Charleston Marriott, responded to this review

Dear psyduck1947, I appreciate you taking the time to post your review of your business stay at the Charleston Marriott. We are glad you loved your spotless room and the service you received. It’s our pleasure having you as our guest, and we can’t wait to welcome you back soon. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Reviewed 24 February 2017 via mobile

We stayed at the Marriott for a business trip. We really liked staying there. They have a beautiful yard, the food was excellent and we had an excellent barman. The rooms were well appointed and clean. Could not use the swimming pool, it was too cool outside. Would recommend and likely return. The only down side is that the hotel...

1Thank Lujzaqc
00gc, Manager at Charleston Marriott, responded to this review

Dear Lujzaqc, Thank you for your review regarding your business stay at the Charleston Marriott. We are delighted to know you loved your spotless room and the outstanding service and facilities we offer. Thanks again, we hope to have the pleasure of hosting you again in the near future. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Reviewed 14 February 2017

Location was good. Relatively close to airport and downtown. Service at the front desk not great compared with other Marriott hotels. Breakfast and wifi not included, but expensive extras. Bathroom was dated. Could not pay cash in "store".

Thank Ronald S
00gc, Manager at Charleston Marriott, responded to this review

Dear Ronald, thank you for staying at our hotel and for posting your experience. We are glad you enjoyed our convenient location and clean accommodations. With that being said, we're disappointed you left unsatisfied with our hotel amenities. We do offer complimentary WiFi in our lobby and public areas if you happen to stay with us in the future. Thanks...

Kaneohe, Hawaii
Reviewed 11 February 2017

The location and the staff make this an excellent choice when staying in Charleston. The hotel is in the downtown area and overlooks the marina. They offer a shuttle ride to the historic district. The accommodations are first class and the staff will make your stay memorable.

2Thank Michael S
00gc, Manager at Charleston Marriott, responded to this review

Thank you for the nice review of your stay at the Charleston Marriott near downtown. We are so pleased to read that you loved our welcoming associates, convenient location which was perfect for your needs and our shuttle service as well. We hope to have another opportunity to welcome you back soon. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Reviewed 10 February 2017

If you opt to stay here, hope that your next door neighbor doesn't snore or make phone calls. Sadly, the rooms, though nicely appointed and comfortable, aren't at all soundproof. Probably one of the noisiest hotels I've stayed in. I didn't get 1 good nights sleep the 3 nights I was there. Phone conversations and worse yet, group conversations sounded...

1Thank XManNL
00gc, Manager at Charleston Marriott, responded to this review

Thank you for choosing our hotel for your recent business visit. We work hard to provide a comfortable and enjoyable stay for all our guests, so I apologize that this was not your experience. Our front desk is staffed 24/7 to answer questions and resolve issues. We want our guests to enjoy a good night's sleep so we would have...

Anderson, South Carolina
Reviewed 5 February 2017

This is our second stay at the Marriott on Lockwood Drive in Charleston. We picked this hotel because it is next door to The Citadel and also the River Dogs Stadium where my grandson plays baseball for The Citadel. The hotel is beautiful and the staff is friendly. We had another function in Charleston this weekend at Charles Town Landing...

1Thank dcothran
00gC, Manager at Charleston Marriott, responded to this review

Many thanks for evaluating your recent stay with family at the Charleston Marriott near downtown. It’s a pleasure to read that our location nearby Citadel was the highlight of your visit and you loved our exceptional service as well. We are glad we could make your second visit an enjoyable one and look forward to welcoming you all back on...

Los Angeles, CA
Reviewed 1 February 2017

As is typical of most hotels I use (and for this I am very, very grateful), the staff is very nice and efficient. The guest rooms have had a soft goods renovation. The bathrooms need to have their tubs/showers redone as they have rusted soap dishes and hardware. There is nothing to do around the hotel so you need a...

1Thank SamanthasDad
00gC, Manager at Charleston Marriott, responded to this review

Thank you choosing to stay at the Charleston Marriott and sharing your experience online. We are glad to know you had an overall great stay and were impressed with the service offered by our courteous staff. However, we regret any inconvenience caused due to noise issues. Thanks again for being our guest, and we hope to have the opportunity to...

Reviewed 31 January 2017 via mobile

Front desk staff checking us is were great! Shuttle driver, Troy, was superb! Lobby is very nice and updated. Ends there. Hotel rooms are in need of being updated. AYS agent on duty Monday morning (around 9:00 AM) was rude when I tried explaining that the bed lost its footing in the middle of the night, which made sleeping very...

Thank FoodieFanFare
00gC, Manager at Charleston Marriott, responded to this review

Thank you for choosing our hotel for your recent stay and for sharing your experience online. We appreciate you noting our friendly staff members, but we apologize you had an unsatisfactory experience as we truly take pride in our service to our Marriott Rewards Platinum members. I have shared your remarks with my team and we have taken immediate action...

234 photos of this hotel

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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $312 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott staff and other travellers.
11 questions
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Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay in 421”
162jerryp, 26 Apr 2017 | Read review
“Avoid being near the elevator. Very noisy w/ paper thing walls!”
, 23 Apr 2017 | Read review
“Higher floors offer a great view”
  • Cooper Bridge Run
  • Mary, Kathy and Katie at Cooper Bridge Run
  • Night View of the famous bridge
H6148XGmarym, 4 Apr 2017 | Read review
“2nd floor was loud”
rivergirl25, 28 Mar 2017 | Read review
“We prefer the higher floors to get away from conventions and meetings”
dcothran, 5 Feb 2017 | Read review
5 of 5