Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Town & Country Inn and Suites is recognized by TripAdvisor with exceptional rating by our Guests: *Superbly Decorated Guestrooms *Accommodating & Professional Staff *Smoke-Free *Full Service Restaurant *Complimentary Wi-Fi *Egyptian Cotton Bedding *Flat Screen Televisions *Room Service *Cable TV *Coffee Brewers, Refrigerators & Microwaves *Meeting & Conference Space *Event Planning
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Town & Country Inn and Suites has crafted an inviting atmosphere with its comfortably decorated lobby and rooms that are often described as fresh and spotless. While some travelers question the value, pointing to the absence of complimentary breakfast and cleanliness concerns, the majority are pleased with the clean, spacious accommodations. The hotel's location earns praise for its easy access to attractions and nearby dining.
Service is generally commendable, though improvements in consistency are suggested. Amenities, such as the lovely pool and quality dining, are popular among guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Pricey
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed
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I'm here weekly on business, and I always stay here. It's a beautiful place. The rooms are amazing. I normally stay in one suite with the hot tub to relax. Beautiful restaurant and indoor swimming pool. The staff is amazing and service. I love
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Date of stay: January 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I reviewed this hotel back in 2018 and said I would always return when in Charleston. We've since returned twice for 10 day stays, most recently October 2023. The rooms, restaurant and pool are still top notch as I indicated before. I just want to mention Jennifer, the manager, who went above and beyond to make our stay most pleasant. The ladies at the front desk, Margaret and Vantrelle, were so personable, often calling me by name, that I felt I was a guest in their own homes. Marsha, the lunchtime hostess, was so accomodating and took care of our every need. One evening while having a drink in the lounge, an older gentleman was clearing a table and I thought how nice of them to give this man a job. My wife, much more perceptive and intuitive than I, said that he was probably the owner. I said no way, that the hotel was most likely owned by a large corporation. She was right. The owner came in to help out. It turns out that he is a well known hotelier in Charleston owning prestigious properties downtown and West Ashley. He was also seating people for Sunday brunch. When he drove away in his black Bentley, I found it humorous that I thought he was a poor, older man struggling with a menial restaurant job. It became obvious why he has employees who have worked for him for 35-40 years. Like Tommy, a beautiful woman who mans the omelette station on weekends who we met on past visits. The hotel is well maintained, a nod to good management. But the personality of the hotel is due to the dedicated and sincere people who work to make every guest feel welcome. Caring is reciprocal and permeates the atmosphere and attitudes of everyone associated with this hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We were in town for boyfriend's medical procedure at the hospital and I picked this hotel due to cost, high marks for cleanliness, and the convenience of an onsite restaurant. We were given a room at the back (not the annex) and it was great. It was so quiet. No road noise, not really any people noise either. The only time I heard anyone above us is when it was being vacuumed. Our vehicle was parked right in front of our room so that was nice too. While they did not clean the room during our entire stay, they did provide clean towels upon request and if we set the garbage out, that was emptied as well. Because we booked online, we were given a $15 voucher per day for the restaurant. That worked well for our breakfast, which was convenient. Not sure the hours of their bar because I didn't see it open. Overall, I would stay there again because it was so lowkey and right off of a main street and 526 (a straight shot to the airport).
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Â Sometimes it was a challenge to get across the street because the 2 traffic lights are not aligned.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here while in town for a wedding. The location is very convenient - a short car ride to all of the attractions and there are several restaurants and shopping areas within walking distance (although the immediate area isn't designed for walking). The rooms were good with comfy beds and nice sized bathrooms. The windows do not open. The hot water was "variable" - that is, it was there one minute and gone the next. There is a restaurant on the property and a lovely pool. The property is well maintained and all of the staff were helpful and friendly.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room accommodations were nice with a comfortable bed and good seating. Front desk staff was friendly and helpful. There is no complimentary breakfast which would have made the stay nicer. There is a restaurant in the hotel. The drive into historic Charleston is not far and the price point of this hotel is much better for how nice the facilities are. They are also conference capable.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at Town & Country Inn in West Ashley, SC and was very disappointed. The location looked good on the map but getting out of the parking lot was a traffic nightmare. Had a terrible time sleeping because the room temp would automatically crank up to 75 degrees in the middle of the night, waking us up! Mornings were rough as they don’t offer complementary breakfast or even a cup of coffee in the mornings. They advertised a $15 voucher for the restaurant instead, but failed to honor it once we got here for our multi-day stay. They must not value the family clientele as it was not family friendly. My breakfast consisted of a $9 bowl of cornflakes while the neighboring tables held a full volume conference presentation in the restaurant as I tried to wake up from my terrible night sleep. If you aren’t part of their conference crowd and not on business expenses, not a place to stay! Will take a while to recover from our visit!
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Clarke, General Manager at Town & Country Inn and Suites
Responded Oct 17, 2022
Hello! We have noted several inaccuracies in your review, but we would appreciate the opportunity to discuss your concerns further. Please feel free to call the Hotel at your leisure and ask for me directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I usually don’t write reviews for hotels, but in light of all the great reviews for this hotel, I thought that this hotel would be a “safe” bet. If you’re on a tight budget, the hotel is fine, but if you can spend a little bit more, I recommend booking elsewhere. We were given a room on the first floor. When I asked for a room on the second floor, the receptionist said that they didn’t have any available. She didn’t bother checking the computer system to verify. Based on the cars in the parking lot, it appeared that the hotel was at 20% capacity at most. The walls are paper thin. You can hear everything in the adjacent rooms, people in the hallway, and doors slamming whenever anyone comes in or out of their room. Our cable TV did not work at all, and apparently, we’re not the only guests with the problem because someone else complained to the front desk. We didn’t bother using the daily $15 voucher because it’s for dine-in only, excludes tip, and only one voucher can be used per day. With $9 for a bowl of cereal, the voucher is not going to get you much. We felt like we were staying at a motel, with our room facing the parking lot. The room did not feel spacious to us. If all you care about is a cheap, relatively clean room over your head for a night or two, then this hotel may be okay. For us, it was a disappointing stay.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Clarke, General Manager at Town & Country Inn and Suites
Responded Jan 10, 2023
Thank you for taking the time to send us your thoughts on your "disappointing stay" with the Hotel. We would very much appreciate the opportunity to speak with you about your experience, and we have attempted to reach you by phone and email. Please be assured we are at your disposal should you wish to discuss your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This seems to be a very popular place, judging by the full parking lots at night. The AC was fabulous, and the room seemed very nicely appointed. I used it for rest and sleep as I was able to have them during my visit to the area, and didn't have any problems. I enjoyed the space, appreciated the air conditioned hallways linking the buildings, and found it very helpful to be so near a grocery store and some restaurants. This is a good place to rest, that seems well managed and properly tidy, which is what I needed. The location made it fairly easy to get where I needed to be, no matter which part of town, and my gps didn't have to struggle to direct me in and out.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable, clean room, good location, good price. Delicious hot breakfast. We were given a $15 voucher to use in the restaurant when we checked in (for booking directly with the hotel) . It defrayed the cost of breakfast which was welcome since breakfast is not included. Overall a good stay and we will be back! Staff was great.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Based on all the good reviews, I was looking forward to my stay here. However, I was extremely disappointed with this hotel. I didn’t realize how old the hotel is. I thought I was at the wrong location when I pulled into the parking lot. The room assigned to me had a musty smell, the bathroom sink was cracked and both door handles were separating from the bathroom door. The front desk lady offered to move me to another room when I mentioned the issues with the sink and door handles. My main purpose for bringing these issues to the front desk’s attention was to make sure they were aware of preexisting damage to the room so I would not be charged. I found out that they were already aware of these issues, but they are still renting the room as is. The lady at check in was cordial. However, the young lady at checkout needs additional customer service training. She was very rude. She did not smile when I approached her. She simply said “How can I help you?” in a nasty manner. After turning in my keys, she asked me if I wanted a receipt. I said “Yes, please.” She handed me my receipt. I said “Thank you.” She said absolutely nothing. How rude was that? The proper thing would have been to ask me how my stay was, thank me for staying there and to ask me to come again.
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Date of stay: July 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Clarke, General Manager at Town & Country Inn and Suites
Responded Dec 4, 2024
It is unfortunate that we did not meet your expectations during your stay with us in July. As a top-rated Hotel in Charleston on TripAdvisor – and the highest rated Hotel by far in the West Ashley market – we are disappointed that you did not feel welcome and comfortable. We do appreciate your comments, and these issues have been addressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Charleston area.
PRICE RANGE
C$226 - C$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
town and country hotel charleston, town and country charleston, charleston country inn
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Town & Country Inn and Suites?
Many travellers enjoy visiting McLeod Plantation Historic Site (6.0 km), Charles Towne Landing State Historic Site (3.8 km), and Old St. Andrew's Parish Church (5.7 km).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
