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Extended Stay America - Columbia - West - Stoneridge Dr.

ExtendedStayUS$66*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Columbia - West - Stoneridge Dr.
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Start your review of Extended Stay America - Columbia - West - Stoneridge Dr.
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Reviewed 1 week ago NEWvia mobile

I Love the Hotel and the rooms are nice the Staff is friendly!!! I love the breakfast bar and !! Management are great!! I love that the pets are welcome!! And it's a smoke free hotel!! I advised everyone to go there

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Helpful?
Thank Lataya D
00esa, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

Lataya, thank for the awesome feedback. Nothing is more important than your satisfaction, so I am delighted to know you were impressed with the every aspect of our hotel. It was a pleasure hosting you at Extended Stay America - Columbia - West - Stoneridge Dr., and we look forward to welcoming you back soon. Sincerely, General Manager

Houston, Texas
Reviewed 2 weeks ago

This is the only place ever seen with a welcoming pile of dirty towels in the front lobby to greet- no flowers here!. The pile was there when checking on 5 May at 6pm and still there around 1030pm. Don't know why- dirty towel origami? But it gets worse. Took 25 minutes to check in 3 rooms. Weirdest layout and...

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Helpful?
Thank roadhotel
00esa, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

We are extremely disappointed to have let you down. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning of our property, and obviously we fell short of this during your stay. We will revisit our procedures to see where we can make improvements so future guests are not similarly impacted....

Columbia, South Carolina
Reviewed 26 January 2017

Are doing construction all day and night. Right now they are doing construction. Nothing Better than hearing banging noises above you the whole week, day and night. Although the muffins in the morning are good.

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Helpful?
1Thank zeroheromana
Manager_11525, Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

Your review for our hotel was recently brought to my attention. Please accept our most sincerest apologies for the construction noise. We will contact our regional manager on properly addressing our contractors on the time of day when construction should be conducted so to not disturb guests. It would be our pleasure to have you stay with us again in...

Winter Garden, Florida
Reviewed 6 January 2017

Our field crew stayed here for 4-5 weeks, they enjoyed the fact that it has a full kitchen. This is an important factor when you are away from home for a long period of time. The guys said the rooms were clean. Major plus in my book was that the front desk was easy to work with when booking their...

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Helpful?
Thank Elizabeth G
Ghent, NY
Reviewed 27 October 2016

Our room did not have any supplies: no coffee, soap, plastic glasses, trash cans, and was marginally clean. The desk staff were very nice and told us they would bring soap etc. but the only thing we ever received was a plastic trash can. The price was very reasonable but I would not stay there again.

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Helpful?
1Thank Jean A
Reviewed 13 October 2016 via mobile

I cannot even begin to describe what an awful experience my stay in this hotel has been. Dirty, rundown, wreaks of cigarette smoke, kitchenette had no dishes, no coffee pot, no coffee. No shampoo or blow dryer. First night had to go to Walmart at 10P after driving 5 hours to get items for room. The next 3 nights were...

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1Thank lucimom
Charlotte, North Carolina
Reviewed 29 September 2016

This is a room with a FULL kitchen! I cook my own meals every day! The staff is very friendly and will have all the kitchen utensils, pot, frying pan, toaster, etc. brought to you. There are people who are long-term residents, but they do not bother you at all. For me, it's like being "home" on the road. Rooms...

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Helpful?
Thank Julia B
Manager_11525, Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

We appreciate you taking the time to write a review and for sharing your experience. I am thrilled at reading that our fully equipped kitchen was beneficial during your stay. It is also great to see you favored how accommodating our staff was and our other amenities offered at our hotel. Thank you again for sharing your experience with us....

Columbia, South Carolina
Reviewed 2 May 2016

The staff is great and have bent over backwards to meet my needs. Unfortunately, the building itself is a different story. The outside of the building looks great, the lobby looks decent. The carpet in the hallways are always dirty, the smell of cigarette smoke (I'm an ex-smoker) lingers. People don't clean up after their animals very well. I stayed...

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Helpful?
1Thank anear99420
Defiance
Reviewed 27 July 2015

We had blood stains on our bed. Then the next day or so I had bed bug bites on my arm. We stayed here because all hotels in area were full. I had never stayed at one of these before. Won't go,it again!!

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Helpful?
Thank Michelle S
Manager_11525, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have reviewed our room inspection procedures with our staff to ensure your experience is not repeated. Our team is...

Reviewed 14 May 2015

Service is terrible; Room cleaning is non existent; there is little care for guests; property is used mostly by people working at the nuclear power plant or the zoo; property is often not very clean. Location is okay and the bed was comfortable.

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Helpful?
Thank Frank F
Manager_11525, General Manager at Extended Stay America - Columbia - West - Stoneridge Dr., responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your stay was unsatisfactory and that your expectations were not met. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Your comments were reviewed by the staff, and we will take every...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbia - West - Stoneridge Dr.

Address: 180 Stoneridge Dr, Columbia, SC 29210-8239 (Formerly Studio Plus Deluxe Studios - Columbia - West)
Region: United States > South Carolina > Columbia
Price Range: $85 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - West - Stoneridge Dr. 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studio Plus Columbia
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Questions & Answers

Questions? Get answers from Extended Stay America - Columbia - West - Stoneridge Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms marginally better”
roadhotel, 14 May 2017 | Read review
“Have no idea if you could find a good room.”
50jeana, 27 Oct 2016 | Read review
“Suites have a separate bedroom with a door. All have kitchens!”
juliab231, 29 Sep 2016 | Read review
“Don't stay here”
820MichelleS820, 27 Jul 2015 | Read review
“Ask for a room on the second floor”
FrankF546, 14 May 2015 | Read review
5 of 5
ExtendedStay
US$66* /night
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Orbitz.comUS$66
Booking.comUS$66
Expedia.comUS$66
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Prices are for 1 room, 2 adults
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