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Extended Stay America - Columbia - West - Stoneridge Dr.

64 reviews
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Traveller (14)
Room & Suite (11)
Dining (1)
Overview
  • Excellent15%
  • Very good12%
  • Average28%
  • Poor10%
  • Terrible35%
5 days ago
“Money's worth.....”
1 week ago
“needs inprovments”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Columbia - West - Stoneridge Dr.
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (64)Write a Review
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1 - 5 of 64 reviews
Reviewed 5 days ago via mobile

Pros:. Close to the zoo, inexpensive, looks like it's newly painted, quiet on the 3rd floor, ironing board / iron, good air conditioner. (I like the room cold when sleeping.) Cons: don't expect to many amenities for the price. Want clean sheets, towels.... You take...More

Thank AngieVStewart
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 4 days ago

Thank you for choosing to stay at Extended Stay America. It’s good to know our location was convenient for your needs and that you enjoyed the comfort of your room. However, we are sorry you were disappointed with our hotel policies. Please know, we do...More

Reviewed 1 week ago

1. doors where left open because you room keys would not work reported to front desk multiple times was told they where getting news doors but never did. 2. dryer was always broke had to get money back from front desk they said it was...More

Review collected in partnership with Extended Stay
Thank anthonywI7416PD
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 6 days ago

Thank you for your review. It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues....More

Reviewed 2 weeks ago

I stayed here for a week. Housekeeper with nasty dreads kept knocking on doors talking loudly on the phone. But when I walk past didnt even have common courtesy to greet me. Hotel is in bad shape. Maybe housekeepers need to stay off the phone...More

Thank Kurel B
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 2 weeks ago

Kurel, thank you for staying with us and for the review. We are happy to know you had an overall pleasant stay. However, we are sorry for the service issue you had while here and regret if any inconvenience caused. Your feedback has been shared...More

Reviewed 4 weeks ago

Stayed two nights for an event in Columbia, but I think any longer wouldn't be a good thing. Check-in was fast and Ariel was nice. Although, she was constantly dealing with problems and issues on property when we were there. The side door had a...More

Thank Natalie K
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 4 weeks ago

Natalie, thank you for your great comments and review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectation during...More

Reviewed 25 October 2017

This branch of the motel chain feels like it is worn out. There is another Extended Stay literally two blocks away. I guess this one is left over or something. Once you get past the feeling that "maybe they are trying to close this one,"...More

1  Thank Dwayne P
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 25 October 2017

Dwayne, thank you for your review. We are glad you liked your comfortable room and our affordable rates. We value your observation with regard to our facilities and have taken a note of it. We hope you will consider giving us another chance so we...More

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Traveller (14)
Room & Suite (11)
Dining (1)
Hotel & Grounds (13)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Tennis Court
Details
Price range
US$65 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$65 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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