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All reviewsceiling fanfort jacksonfront deskcinnamon rollsjacuzzi tubpancake machinewaffle housearmy graduationother hotelsfirst floorsitting areaindoor poolbusiness centerbooked this hotelstaff was very friendly and helpfulking bedmini fridge
We enjoyed our stay from the time we checked in until we checked out. The staff at the front desk was vey welcoming. The rooms were clean. The beds are very comfortable. The amenities are great. The free continental breakfast is good. Fast checkout. A...More
We stay almost exclusively in IHG properties when we travel. So to say we've stayed in a few hotels is an understatement. Our double bed suite room with whirlpool tub and sleeper sofa is probably the largest HIE room we've ever had. Some in their...More
The hotel is great overall. Helpful and friendly staff, the rooms were really clean, beds and pillow very good quality. Spacious rooms. We slept like kings in there . Nice breakfast in the morning.
We were a family of six which required us to reserve two rooms. The hotel was in a good location; close enough to access Columbia's shopping areas and restaurants and allowing us to travel to Sumter for a sport's tournament.
The staff was amicable. We...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded August 14, 2016
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our location, spacious room, and pricing. However, I was concerned to see that you were not impressed with our...More
Unfortunately due to an unforseen death of our mother, we had to find a place to stay for 3 days as we arranged services. This place was great and the front desk staff was wonderful!
The rooms are uniquely designed, clean, and very roomy. Ceiling...More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"Get a suite with a jacuzzi tub. They are like $10 more and they're spacious and brand new"