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    Extended Stay America - Columbia - West

    450 Gracern Rd, Columbia, SC 29210-7662
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$52
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    Traveller (12)
    Room & Suite (8)
    Dining (1)
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    Overview
    • Excellent17%
    • Very good14%
    • Average5%
    • Poor15%
    • Terrible49%
    1 week ago
    “No Grab and Go Breakfast! What? Time for Renovations!”
    1 week ago
    “False promises”
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Columbia - West
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    Homewood Suites by Hilton Columbia
    674 reviews
    #13 of 93 hotels in Columbia
     
    Inn at USC Wyndham Garden
    1,180 reviews
    #6 of 93 hotels in Columbia
     
    Staybridge Suites Columbia
    437 reviews
    #8 of 93 hotels in Columbia
     
    Comfort Inn
    622 reviews
    #27 of 93 hotels in Columbia
     
    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (84)
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    1 - 5 of 84 reviews

    Reviewed 1 week ago

    I reserved the hotel through a booking service which advertised, as does Extended Stay America's website, the normal grab and go breakfast - like every other Extended Stay America. It's not much but it's nice to get something. I went down to get pick up...More

    Thank beejesc
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 1 week ago

    Thank you for sharing your feedback. Although you were very much impressed with our Front Desk associates, we are truly sorry for your disappointment with our breakfast service. We have personally shared your concern with our team to ensure this does not happen again. Please...More

    Hotel's Favourite
    Reviewed 17 May 2017

    Value pricing doesn't mean bad quality! Our stay was excellent and exceeded our expectations. The room was very clean and as nice as the Holiday Inn we had stayed at the night before. Great price, great clean rooms, great location, great staff and I would...More

    Thank drmr30
    Response from 00esa, General Manager at Extended Stay America - Columbia - WestResponded 18 May 2017

    Many thanks for taking the time to review your stay at Extended Stay America - Columbia - West - Interstate 126. It is wonderful to read you not only enjoyed our excellent service and convenient location, but also found us to be a great value....More

    Reviewed 1 week ago via mobile

    What you see is not what you get Booked a room because of the breakfast included Guess what ? No breakfast Just flaky excuses !!! The place needs a proper cleanup. Nothing wrong with the room inside clean and comfortableMore

    Thank Gerrit V
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 1 week ago

    Gerrit, thank you for being our guest. We are sorry for our breakfast choices were not up to your liking and regret if any inconvenience caused. We have shared your comment with our concerned team members as we plan any changes to our grab-and-go breakfast....More

    Reviewed 2 weeks ago

    Went there late to rest after driving in from Atlanta. Guy at check in was great. Discussed late check out. Was told one light was out but only one worked room had roaches dirty tub towels and trash under the bed when I complained they...More

    Review collected in partnership with Extended Stay
    Thank WandaMilligan
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 2 weeks ago

    Wanda, we apologize that we failed to provide you an exceptional visit. We are sorry for the service issues you encountered and our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to...More

    Reviewed 6 November 2017

    The rooms are typical of an Extended Stay, but in pretty bad shape. This type of hotel encourages bad people to stay in them, which means you are surrounded by people who are up late, loud, that inspired me with just a touch of in-fear-of-a-break-in,...More

    Thank GSmith07
    Response from 00esa, Manager at Extended Stay America - Columbia - WestResponded 7 November 2017

    Smith, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

    Homewood Suites by Hilton Columbia
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    Staybridge Suites Columbia
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    Comfort Inn
    622 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$50 - US$71 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, TripOnline SA, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - Columbia - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • South Carolina >
    • Columbia
    • Also Known As
    • Extended Stay America Columbia ,
    • Extended Stayamerica Columbia West
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    Traveller (12)
    Room & Suite (8)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (1)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Yes, stay at a different hotel :D"
    Read review
    "stay away from this hotel or any hotel that needs to have the curtains open and lights on in the room prior..."
    Read review
    "Don't stay here"
    Read review
    "They're all bad."
    Read review
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