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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
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521 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Level Contributor
4 reviews
Reviewed 2 days ago NEW

What a great place. We ended up staying here for two nights after getting rained out on a backpacking trip. We had beautiful rooms both nights. The front desk was polite and went above and beyond informing us of the amenities. The building itself is stunning, with hardwood floors, black and white tiled elevators, and a historic bank vault that... More 

Thank Kelsey B
2 reviews
Reviewed 1 week ago

One of my favorite places in Columbia. Great view. I always take my company to this bar. The bar staff can be hit or miss and they will close if it rains, but will stay closed even after it rains. Its a must see if you are visiting.

Thank Jessica M
Greenville, South Carolina
1 review
Reviewed 2 weeks ago

I had a great experience at Sheraton Columbia Downtown and that is due to the amazing staff at the front desk Renee M. & Adrian B. I have to say I have stayed here before and they always remember me. It is so nice to be greeted with a smile and nice to see you again. Staying in hotels can... More 

Thank lanalauriano
Sheraton M, Sales Coordinator at Sheraton Columbia Downtown Hotel, responded to this review

I am excited that you had such a wonderful stay with us. We here at the Sheraton Columbia Downtown Hotel strive for the best and always make sure that all of our guests are happy during and after their stay. More 

1 review
Reviewed 5 weeks ago via mobile

Great rooms and friendly staff! Would highly recommend. We were greeted with a smile from the moment we walked in and the staff was nothing but helpful. Room was smaller than expected but they made up for it with the quality furnishings and cleanliness.

Thank GAff671
Charleston, South Carolina
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 October 2016

My family and I spent two nights here when we evacuated for the Hurricane and it was really bad. When we arrived we were informed that the room with two beds that we had booked was not available and all that they had for us was a room with a single king bed. They offered us a second room, but... More 

Sheraton M, Sales Coordinator at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your honest feedback of your recent stay at our hotel. Your comments are important as we try to improve each and every day. We sincerely apologize about the issues that arose during your stay. Please contact us directly at (803) 988-1400. Thank you. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016 via mobile

Great location in downtown Columbia and the staff was very friendly. I was so hoping for a positive experience but our one night stay was peppered with disappointments; restaurant under staffed, no hot water in the shower, TV remote control not working and room was dusty. In the morning, I expressed my concerns to the front desk and asked that... More 

1 Thank Scott J
Knoxville, Tennessee
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 October 2016 via mobile

Staff here was very friendly, and the lobby looks really modern. My room was oddly shaped. There was no way to sit at the desk because it was so close to the bed. The bathroom was updated, although the mirror did cover the one outlet in the bathroom. This hotel is convenient to campus and other downtown attractions at least.... More 

Thank Ekaseta
Charleston, South Carolina
Level Contributor
3 reviews
Reviewed 10 October 2016

Let me begin by saying I frequently travel to Columbia. I booked the Sheraton for three weekends this fall for the Carolina football games. However, I had to cancel two of them prior to this stay. I was returning to Charleston on Sunday after being evacuated due to Hurricane Matthew. I had to work the following Monday in Dillon, SC,... More 

Thank CHSlwr6
Mount Pleasant, South Carolina
Level Contributor
665 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 5 October 2016

From the minute you enter the Sheraton Columbia you are welcomed by a warm and inviting staff. Adrian and Renee were gracious and accommodating. It was especially appreciated given our stay was a result of hurricane Matthew. The hotel's architecture is beautiful, an old bank from what I can tell. The rooms are spacious and well kept. The hotel is... More 

Thank RMGTravel
San Jose, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2016 via mobile

Staff were nice, but they didn't have enough cribs so my baby niece had to sleep on the floor surrounded by pillows. Housekeeping took our towels but didn't replace with new ones, we had to call twice to get some delivered. Club lounge is ok but they didn't open it on time one day. I think they just need some... More 

Thank Damon W

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Price Range: $142 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Downtown Hotel staff and other travellers.
6 questions
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Summerville, South Carolina
Killeen, Texas
5 months ago
6 months ago
Charlotte, North Carolina
Atlanta, GA
over a year ago

See all questions (6)

Questions? Get answers from Sheraton Columbia Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are worth it!!”
 of 5 bubbles kelseyb837, 1 Dec 2016 | Read review
“Noisy... but you are downtown so that is expected. Higher up would be better.”
 of 5 bubbles L4623HUjeffk, 27 Sep 2016 | Read review
“Club Lounge is a disaster. Not worth it for free.”
 of 5 bubbles pineappleguy, 5 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Dcaillier, 7 Jul 2016 | Read review
“Room 802 was a great suite - which I assume all the floors ending in 02 are the suites.”
 of 5 bubbles Msdacko, 3 Jul 2016 | Read review
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