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So I don't get all the bad reviews for this place - it was a wonderful experience staying here!
You do not have to use the valet - I found a meter a stone throw's away from the hotel. The valet guy, Kip, helped out...More
Thank Brandon D
Response from Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown HotelResponded 18 October 2017
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review
Thank you for sharing your experience at the Sheraton Columbia Downtown Hotel.
As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay....More
The comforter on my bed had some brown stuff (I can only hope it was chocolate) from the stay before. The shower took like 10 minutes to heat up. They don't have hair conditioner in the rooms. The ice maker was ridiculously loud and right...More
Response from Sheraton M, Front Office Supervisor at Sheraton Columbia Downtown HotelResponded 2 October 2017
I do apologize for any inconveniences you have experienced during your stay. Yes the internet going out was out of our control, however I agree in saying the front desk staff could have been more helpful to the guests. I am working this week with...More
Stayed here on business trip for two nights. Had an early flight and so requested my Uber ride for 5:45 am. When I came down the elevator, no one was in the lobby yet the front door was unlocked. I proceeded outside but since it...More
Response from Sheraton M, Front Office Supervisor at Sheraton Columbia Downtown HotelResponded 3 October 2017
I sincerely apologize for this incident. I will have to have a talk with our night auditors and ask them as to why there was not someone at the desk. I understand being a female as well as alone this can be nerve wrecking. I...More
Hotel is located right downtown off Main Street in the old part of Columbia. A great location. Once an old Bank converted to a hotel, so the rooms are a little small but Charming. The Rooftop Bar is a plus but needs an update and...More
My husband and I booked the Sheraton Columbia Downtown Hotel for the Solar Eclipse event on August 21. We selected the Club Level Room, and the Sheraton, as it received good reviews, promised the use of a full breakfast room serving hot breakfast, and the...More
Response from Sheraton M | Property representative |
We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m... More
We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m. metered parking is free until 9 a.m. the next business day. On Friday nights it is not recommended to park on Main Street due to the Soda City market that occurs every Saturday morning.The hotel is not responsible for towing fees. While checking in you may park in the valet lane and let the front desk know of which parking option you'd like. Please contact the hotel if you have further questions or concerns.