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Sheraton Columbia Downtown Hotel

583 reviews
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Traveller (124)
Room & Suite (56)
Dining (38)
Overview
  • Excellent33%
  • Very good38%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“rooftop bar”(88 reviews)
“the club lounge”(51 reviews)
“bank vault”(39 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (583)Write a Review
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11 - 15 of 580 reviews
Reviewed 4 October 2017 via mobile

So I don't get all the bad reviews for this place - it was a wonderful experience staying here! You do not have to use the valet - I found a meter a stone throw's away from the hotel. The valet guy, Kip, helped out...More

Thank Brandon D
Response from Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown HotelResponded 18 October 2017

Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review Thank you for sharing your experience at the Sheraton Columbia Downtown Hotel. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay....More

Reviewed 1 October 2017

The comforter on my bed had some brown stuff (I can only hope it was chocolate) from the stay before. The shower took like 10 minutes to heat up. They don't have hair conditioner in the rooms. The ice maker was ridiculously loud and right...More

Thank ReviewMcReviewface
Response from Sheraton M, Front Office Supervisor at Sheraton Columbia Downtown HotelResponded 2 October 2017

I do apologize for any inconveniences you have experienced during your stay. Yes the internet going out was out of our control, however I agree in saying the front desk staff could have been more helpful to the guests. I am working this week with...More

Reviewed 25 September 2017

Stayed here on business trip for two nights. Had an early flight and so requested my Uber ride for 5:45 am. When I came down the elevator, no one was in the lobby yet the front door was unlocked. I proceeded outside but since it...More

Thank rcarr59
Response from Sheraton M, Front Office Supervisor at Sheraton Columbia Downtown HotelResponded 3 October 2017

I sincerely apologize for this incident. I will have to have a talk with our night auditors and ask them as to why there was not someone at the desk. I understand being a female as well as alone this can be nerve wrecking. I...More

Reviewed 21 September 2017 via mobile

Hotel is located right downtown off Main Street in the old part of Columbia. A great location. Once an old Bank converted to a hotel, so the rooms are a little small but Charming. The Rooftop Bar is a plus but needs an update and...More

Thank CarreraPorsche
Reviewed 21 September 2017

My husband and I booked the Sheraton Columbia Downtown Hotel for the Solar Eclipse event on August 21. We selected the Club Level Room, and the Sheraton, as it received good reviews, promised the use of a full breakfast room serving hot breakfast, and the...More

1  Thank Ediver
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$154 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$154 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (124)
Room & Suite (56)
Dining (38)
Hotel & Grounds (115)
Bathroom (12)
Questions & Answers
Ask a question
Tara C
10 April 2017|
AnswerShow all 4 answers
Response from Sheraton M | Property representative |
We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m... More
0
Votes
Eric S
6 December 2016|
AnswerShow all 2 answers
Response from Esmeray1 | Reviewed this property |
I was told that the dogs are supposed to be small pets and that there is an additional $75 charge for cleaning. I did see larger dogs in the hotel, however.
0
Votes
Eric S
6 December 2016|
Answer
Response from NJVTEC | Reviewed this property |
We saw big dogs when we were there. They do have a fee.
0
Votes
Room Tips
"The 16th floor is a bit busier and louder than other floors."
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"Check your bed for dirt/stains"
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"Good luck!"
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"The 16th floor is very noisy due to roof bar."
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