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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
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548 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Pembroke Pines, Florida
Reviewed 2 August 2014

The Sheraton Columbia is housed in a former bank. Upon entering the lobby you immediately notice the large vault door standing open to the right of the reception desk. You can enter the vault to enjoy a martini at the bar. Because it is an old bank building, the layout of the guest floors is a bit unusual but the...

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Helpful?
1Thank BarryV954
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate your feedback regarding your stay at the Sheraton Columbia Downtown Hotel. We are delighted to hear you enjoyed the unique charm of our boutique style hotel and encountered delightful service. Of course, we are a Starwood property and must be compliant of room decor. Thank you for your business...

Atlanta, Georgia
Reviewed 27 July 2014 via mobile

Stayed here for two nights during my daughter's orientation at University of South Carolina. Overall I had an enjoyable stay, and the location was a easy walk to the campus. However, the building is older with dark hallways, elevators and lobby. The TV in the bathroom was nice, if not practical. The breakfast buffet was enjoyable and convenient.

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Helpful?
Thank Rodney B
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on TripAdvisor. We are delighted to hear you enjoyed your stay at the Sheraton Columbia Downtown Hotel. I would like to address your perception of our dark hallways. We will look into the lighting brightness on our floors to see if there is a change that needs to be made. Thank you for your...

Sao Paulo
Reviewed 27 July 2014

We stayed at Sheraton when we went to visit Congaree NP. It is a nice hotel, mostly for business travelers. Room are clean, medium sized, with restored old wood floors. Staff are very good, always in good mood and helpful. Hotel lobby is different and interesting with a big bank vault.

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Helpful?
Thank Carmo_Brasil
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for posting a review on Trip Advisor. We are delighted to hear your positive feedback about our stay. We are a renovated bank builiding which makes us extremely unique in the hotel Columbia market. We appreciate you business and look forward to serving you in the future.

Reviewed 26 July 2014

The Sheraton Columbia's service keeps getting better and better, with a few minor adjustments, it could be top notch. The bar has been raised with Cedric in the club lounge. Cedric should teach classes to all of us in the service industry. Now, with the addition of Chef Rick, the food is delicious. Yes, they now charge 6.00 for wine...

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Helpful?
Thank Sarah S
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on TripAdvisor. We are delighted to hear that your customer service experience is getting better. We are excited to work with our staff and train them with the southern hospitality that the Sheraton Columbia Downtown Hotel expects. We will address the issues with our maintenance and front desk staff in reference the the issues...

Victoria Capital Regional District, Canada
Reviewed 23 July 2014

As a SPG Platinum guest that frequents SC (living in BC Canada) I was very please on my first stay here. I met Cedric in the once upstairs club lounge and was blown away by the service. I also received a suite upgrade. Since that stay I have returned 5-10 times and intend to continue. I always go visit Cedric,...

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Helpful?
Thank David K
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent post on Trip Advisor. We would like to begin by thanking you for being a valued SPG member. There have been some changes made to the club lounge which are compliant with Sheraton standards. We do, however, understand that our long time returning guests are having to get used to these changes. Club lounge will...

South Carolina
Reviewed 22 July 2014

I called to make a reservation and was quoted a price of $99 per night for two nights. I gave them my credit card number to hold the room and was cut off before I could complete the reservation. My confirmation came through by e-mail and it showed $378.00 total for the reservation and it said the total amount had...

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Helpful?
1Thank gogogirl55
Sheraton_Staff, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We are appalled at the service you received during the reservation process. We expect anyone making a reservation, whether in house or central reservations, to properly complete a reservation and give cancellation requirements. We would greatly apprectiate you contacting us directly to investigate this issue and see how we can futher...

Cedarhurst, New York
Reviewed 19 July 2014

We were pleasantly surprised to come upon a quaint, though modern, gem of a hotel right in the middle of downtown Clumbia, SC. We loved our room! It was airy and had everything, very nicely laid out. Being on a Club floor enabled us to join the happy hour with the famous Cedric, our host. He is wonderful at his...

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Helpful?
Thank rubyred47
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for recent review on TripAdvisor. We are extremely delighted to hear of how you enjoyed your stay with the Sheraton Columbia Downtown Hotel. We take great pride in our southern hospitality and strive for all of our valued guests to have the same experience as yourself. We will make sure to pass this wonderful feedback along to our...

Winston Salem, North Carolina
Reviewed 17 July 2014 via mobile

Nice hotel.. almost boutique. Nice revamped bank. Repurposed bank with lovely hardwoods. Room was small but perfect for me. Television in bathroom for those long episodes. Dont waste money on valet or a parking deck. Plenty of free street parking after 5pm til 9am and weekends. Good location walking distant to good restaurants and within 1.5 miles from 5 points...

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Thank geepd36
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We value our guests feedback which helps us to constantly improve on guest satfifaction. We are delighted to hear you enjoyed your stay at our unique, boutique style property. Thank you for your business and we look forward to your return in the future.

Charleston, South Carolina
Reviewed 8 July 2014

Having lived in Columbia and frequented the rooftop bar on top of this hotel many times I have always wanted to stay at this hotel. After finding a great deal online one day I decided to roll the dice and give this place a try. Well after checking in I learned that this hotel has no parking garage available what...

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Helpful?
Thank Brian C
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We would like to apologize for the negative experience you encountered while at the Sheraton. We are a downtown hotel which does not have its own parking garage due to lack of space in the city which is something we have no control over but there is a city owned garage...

Andover, Massachusetts
Reviewed 3 July 2014

Such a pretty building and love the history. We used SPG points and were able to get a suite. not huge or super fancy, but interesting and nice renovation that kept the character of the building and its history. Farmer's market was directly outside on Saturday morning.

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Thank Krissy D
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. We are delighted to hear you enjoyed your stay while visiting the Sheraton Columbia Downtown Hotel. We will be celebrating our 101 year anniversary this year for this building. We take great pride in the unique and historic atmosphere of our hotel. Thank you for your business and we look forward...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Price Range: $176 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Downtown Hotel staff and other travellers.
9 questions
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Summerville, South Carolina
Charlotte, North Carolina

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Questions? Get answers from Sheraton Columbia Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away, the price isn't worth it”
sdarcy55, 20 Apr 2017 | Read review
“Rooms 408 and 410 are not ideal as they are near the ice machine that made noise all night.”
nirvak2017, 5 Apr 2017 | Read review
“the room we had faced vents...”
raymondf767, 15 Feb 2017 | Read review
“Corner room is more spacious and quieter.”
stacyeg79, 8 Feb 2017 | Read review
“room 310 had no view, get higher up floor for views.”
jjmom, 5 Feb 2017 | Read review
5 of 5