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Baymont Inn & Suites Columbia Northwest

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Baymont Inn & Suites Columbia Northwest
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959 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Columbia Northwest
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Showing 957: English reviews
Atlanta,
Reviewed 5 days ago NEW

Checked in for a one night stay on 4/21/17. The bedspread was covered in a dozen long, black hairs. Upon closer examination the sheet covering the bedspread also had what looked like a small bloodstain, and also a small hole. This was hidden under the footer coverlet, they must have not noticed or not cared. The room also smelled like...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Laura M
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

I am sorry you did not enjoy your stay with us. Our hotel is 100% non smoking and we do not have any repurposed smoking rooms. Our frontdesk is staffed 24 hours a day in case our guests encounter any issues during their stay, so that those issues can be corrected or a guest can be transferred to a new...

Franklin, North Carolina
Reviewed 6 days ago NEWvia mobile

The hotel said they had no rooms available even though I had a fully paid reservation. They turned my wife and two young children (age 4 and 8 months) and me away into a seedy neighborhood at 11:30 at night. Exhausted from a long day of traveling, we had to stay in whatever place would take us.

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Helpful?
Thank DrRoy1963
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

I am so sorry that we were unable to accommodate you. Very occasionally, due to the many internet channels through which guests may reserve and purchase lodging, room types may become oversold. Though this is a rare occurrence, it creates an unhappy situation for everyone involved. If you would like to contact me at ali.baymontcolumbiasc@gmail.com, I would be happy to...

Montreal
Reviewed 1 week ago via mobile

Positives: Room was clean and comfortable. Front desk staff were friendly & helpful. Free full breakfast. Workout room with limited equipment. Easy access to I-26 to Charleston. Walmart accross street. Downsides: Pool was closed (April is off-season). No restaurant on site if you arrive late. Not in an area where you can get out and walk around.

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Helpful?
Thank CM Family
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thanks for taking the time to review your stay! Your feedback is very important to us as we look for ways to improve the guest experience at our hotel. Our seasonal outdoor pool will be opening soon! We generally open it as soon as weather becomes consistently warm and sunny. Thanks again for your feedback. We hope to see you...

Spartanburg, South Carolina
Reviewed 1 week ago

Close in but quiet. Convenient to Walmart and eateries. Easy access to I-26 and I-20. Friendly and great breakfast. Will stay again.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank deanb581
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thanks for taking the time to write a review. We are happy you enjoyed your stay and hope to see you again soon! Best, Ali Borchardt Director of Sales

Hamilton, Canada
Reviewed 1 week ago

We were only staying for one night and it met our needs. The front desk clerk was a lot of fun., she joked and was helpful and made check-in a great experience. The room was nothing special, however there was no channel list for the TV, we went to the front desk and they didn't have one either. A couple...

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Helpful?
Thank CDNHikingViking
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thanks for your feedback. It is very important to us as we implement changes to improve and enhance the guest experience at our hotel. Best, Ali Borchardt Director of Sales

Salley, South Carolina
Reviewed 1 week ago

It was BEAUTIFUL. The rooms were very nice and clean and staff was very friendly. We were checked in and out in a timely manner.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 243jamim
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thank you for taking the time to review your stay with us! I will pass your compliments on to our staff. They work hard to provide a welcoming and relaxing atmosphere for all of our guests. Thanks for making Baymont Inn & Suites Columbia Northwest your "home away from home"! We hope to see you again soon! Best, Ali Borchardt...

Charlotte, North Carolina
Reviewed 1 week ago

We experienced a problem at check -in, given a room that was already occupied. A very helpful gentlelman, Chris assisted us in resolving this matter and walked us to another room. The second night of our stay, we experienced a problem with guest who were very loud in the room next door, and again, Chris stepped in and resolved the...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank kathrynt255
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thanks for taking the time to write a review! I am sorry that you encountered issues during your stay with us, but am glad that Chris was able to assist in the resolution of them. I will pass your compliments on to Chris and our other staff members. We hope that you will stay with us again soon. Best, Ali...

Maryland
Reviewed 1 week ago

This hotel should cost less than $100. The tv is nailed down and too close to the bed. The sheets are very thin and when I asked for an extra set I was asked a thousand questions. The iron and iron board were barely usable. Both had dark stains that would damage your clothing l.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 73toni
Allison B, Director of Sales at Baymont Inn & Suites Columbia Northwest, responded to this review

Thank you for taking the time to review your stay. I am sorry that you encountered issues with your room. I have passed your comments on to our Housekeeping Department for follow up. Like most hotels, our televisions are either mounted on the desk top or the wall in our guest rooms and have the ability to swivel so that...

Goose Creek, South Carolina
Reviewed 1 week ago

When booking my room, I thought I would have a microwave and ironing board in the room. I didn’t have thesr items. Also, I called at night to say the bathtub was not draining and I was told there was nothing they could do that night and they would send someone the next morning. Water was left in the tub...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Karen B
Texas City, Texas
Reviewed 2 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank julieaF7680BL

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Columbia Northwest

Address: 347 Zimalcrest Dr, Columbia, SC 29210-6833 (Formerly Hotel Zimalcrest)
Region: United States > South Carolina > Columbia
Price Range: $94 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baymont Inn & Suites Columbia Northwest 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Columbia Northwest Hotel Columbia
Courtyard Columbia Northwest
Columbia Courtyard
Columbia Marriott
Hotel Style:
#1 Best Value Hotel in Columbia
#25 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Columbia Northwest staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Columbia Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms they allow smoking on the deck/balcony. if a smoker ask for one, If not, ask to make sure you aren't near one of these.”
CDNHikingViking, 20 Apr 2017 | Read review
“Since there are elevators, any room would be adequate”
DianneB959, 17 Mar 2017 | Read review
“I do like an upper floor room, just because I don't like being at ground level. The sliding doors open out into the parking lot.”
803elizabethb, 21 Nov 2016 | Read review
“the suites and connecting rooms were very helpfull for some of our families”
kathycZ953OI, 6 Oct 2016 | Read review
“Fast Wi Fi, friendly staff”
119kurts, 6 Oct 2016 | Read review
5 of 5