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Embassy Suites by Hilton Columbia - Greystone

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Embassy Suites by Hilton Columbia - Greystone
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857 Reviews from our TripAdvisor Community

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Showing 854: English reviews
Reviewed 3 days ago NEWvia mobile

We decided to stay at this hotel due to how close it is to the zoo. At first, the hotel is beautful. The inside is gorgeous and they offer breakfast and snacks for free. Once we got to the room, it was ok. Definitely not worth the money per night for the premium suite. The bathroom door didn't close all...

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Helpful?
Thank mcnealfamily
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello mcnealfamily, I am truly sorry for the issues you experienced in your suite. This is not at all the experience we want our guests to have. Thank you for taking the time to write a review and make us aware of these issues so they can be addressed. Please consider staying with us again the next time you travel...

Cassatt, United States
Reviewed 3 days ago NEW

It's a great place to get a relaxing get-a-way. We love Embassy Suites and breakfast is always great. The whole staff strives to please its guests and we love to travel only one hour for a quick refreshing time. Thank you for such a nice place to accommodate us.

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Helpful?
Thank Suzanne W G
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Suzanne W G, Thank you for taking the time to review your experience at our hotel! I am glad to hear that you enjoyed your stay and that you like our breakfast and our staff! We would love to welcome you back for your next get-a-way! Thank you, Chelsea Hoffman Administrative Assistant

Hartsville, South Carolina
Reviewed 4 days ago NEW

Came to town for business travel, but just a quick trip overnight. I loved the complimentary evening reception cocktails/appetizers, which was great for networking! In addition, other travelers obviously loved it too, as it was very crowded in the cafe area. Lastly, we appreciated the complimentary shuttle service to the Vista or downtown, so we did not have to drive!

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Helpful?
Thank Kristenbmiller
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Kristenbmiller, Thank you for taking the time to review your experience at our hotel. I am glad that you joyed our evening reception and our complimentary shuttle! Please stay with us again the next time you visit the area! Thank you, Chelsea Hoffman Administrative Assistant

Reviewed 1 week ago via mobile

The Embassy Suites at Greystone in Columbia, SC is the perfect location to hold a convention, have a party or to just have a getaway. It's about a mile from the Riverbanks Zoo. It's not far from the party life of downtown Columbia, Five Points; nor is it far from Harbison Blvd., where the Columbiana Mall and many other stores...

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Helpful?
Thank Jamie G
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Jamie G, I am very glad to hear that you enjoyed your experience at our hotel! Thank you for taking the time to tell us what you enjoyed! We would love to welcome you back to our property anytime you are in the area! Thank you, Chelsea Hoffman Administrative Assistant

Augusta, Georgia
Reviewed 1 week ago

I love this hotel. The managers reception and complimentary breakfast makes it affordable for my family and I to stay here. I recommend all families planning a trip to the zoo to make a night of it bu staying at Embassy Greystone!

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Helpful?
Thank Sonya S
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Sonya S, Thank you so much for your wonderful review of our property! I am glad to hear that you enjoy our evening reception and complimentary breakfast! Please stay with us again next time you are in the area. Thank you, Chelsea Hoffman Administrative Assistant

Reviewed 1 week ago

Stayed at this location for two days while doing work in the Columbia area. I stay at many Hilton properties (diamond member) and this one was a little disappointing. My room had no bathroom tissue and there were handprints on the mirror so housekeeping must have been in a hurry. The ice machine on the sixth floor wasn't working so...

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Helpful?
Thank joefromjohnsisland
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello joefromjohnsisland, I sincerely apologize that you had a subpar experience at our property. Thank you for taking the time to review your stay so we can address these issues. Please consider staying with us again in the future. Thank you,

Key Largo, Florida
Reviewed 1 week ago

My family and I were looking forward to staying here with the indoor pools. The pool was freezing and not very clean. The hot tub was a weird greenish blue color with lots of random things floating in it. I wouldn't let my kids get in it. There were no towels in the pool area. I had requested a crib...

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Helpful?
Thank CarolinaJeni
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello CarolinaJeni, I am truly sorry that you had a bad experience at our property. Thank you for taking the time to make us aware of these issues so they can be addressed. Please consider staying with us again the next time you are in the area. Thank you, Chelsea Hoffman Administrative Assistant

Wilmington, United States
Reviewed 1 week ago

Excellent staff, very comfortable furnishings. Parking is complimentary and more than adequate. Lobby is large, well appointed bar adjoining the lobby. Breakfast was amazing with multiple choices including option for made to order omelets, waffles, etc.

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Helpful?
Thank Sara B
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Sara B, Thank you for taking the time to share your experience at our property! I am glad to hear that you enjoyed your stay and that you enjoyed our parking and complimentary breakfast! Please stay with us again the next time you are in the area! Thank you, Chelsea Hoffman Administrative Assistant

Brooklyn, New York
Reviewed 1 week ago

Great staff ... Love the suites very spacious enough space to toss your stuff all over the place without feeling cramped. Love the managers reception give you a chance to meet people and enjoy a few drinks for free

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Helpful?
Thank 761kevenc
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello 761kevenc, I am pleased to hear that you enjoyed you stay with us! I am glad that you liked you suite and our complimentary evening reception! Thank you for taking the time to review our hotel and please stay with us again on your next visit to Columbia. Thank you, Chelsea Hoffman Administrative Assistant

Baltimore, Maryland
Reviewed 1 week ago

The elevator makes a scratching/scraping noise when it is in motion. I did not feel safe riding in it and opted to take the stairs instead for the rest of my stay. Also, the paint was chipped on the doors and in the bathroom. I am from Maryland where there has been a lot of problems with lead. My husband...

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Helpful?
Thank 509angeliquef
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello 509angeliquef, I am truly sorry for the inconveniences you experienced during your stay with us as far as the elevator and paint chipping. I can assure you that our elevators are regularly checked and are in good working order. But I will make management aware of these issues. Please consider staying with us again in the future so we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Dr, Columbia, SC 29210-8010
Region: United States > South Carolina > Columbia
Price Range: $122 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travellers.
2 questions
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NLR
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was very spacious and perfect with kids.”
 of 5 bubbles CarolinaJeni, 28 Nov 2016 | Read review
“I stayed in a corner suite at the end of the hall and noise level is much less!!”
 of 5 bubbles vintagelinensbylois, 14 Nov 2016 | Read review
“Construction was going on”
 of 5 bubbles miriama945, 12 Nov 2016 | Read review
“Do your research before you select this hotel.”
 of 5 bubbles dawnmarian, 11 Nov 2016 | Read review
“It was in a nice quiet area.”
 of 5 bubbles samarrowp, 1 Nov 2016 | Read review
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