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Embassy Suites by Hilton Columbia - Greystone

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934 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbia - Greystone
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Showing 930: English reviews
Atlanta, Georgia
Reviewed 2 weeks ago

I was surprised at how large the room was. I walked in to a living area with pull out sofa, a chair, TV, then a table/desk with 3 chairs, wet bar with fridge and microwave. There was a full bath, a private bedroom with 2 double beds, a TV and a sink. It was nice to be able to close...

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Helpful?
Thank Janice K
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Janice K, Thank you so much for taking the time to review our hotel and many more thanks for choosing to stay with us. We love how descriptive you were about the elements and amenities within our rooms. Being able to close a bedroom door provides that home away from home feel and allows private, peace and quiet. We are...

Charleston, South Carolina
Reviewed 2 weeks ago

Two stand-out items led me to believe the room to which I had been assigned had not been properly serviced by housekeeping before I arrived: (a) yellow liquid in toilet, possibly urine and (b) dirty, unfolded hand towel strewn on TV console.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank adriennem605
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

adriennem605, We want to thank you for choosing to stay with us. We apologize for the inconvenience of your stay. I hope that we could meet your needs in regards to servicing your room and I hope we were made aware of this to take corrective action quickly. Cleanliness is our top priority and we want to welcome you back...

Indianapolis, United States
Reviewed 3 weeks ago

This hotel provided the convenience of dining on-site - which after a long day's drive is a welcomed thing! The evening reception and morning breakfast offerings contained a good variety and we served up with a smile. The staff was helpful and courteous throughout our stay. I will look forward to staying here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank maryhW1368YJ
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

MaryhW1368YJ, Thank you for taking the time to review our hotel and we are even more grateful for this exceptional 5-star review. Reading that you were restfully refreshed after your stay, made us even more grateful to have the pleasure of serving you. As an Embassy Suites brand our food and beverage options are the highlight of our hotel. At...

Easley, South Carolina
Reviewed 3 weeks ago via mobile

My least favorite Hilton stay ever! I am usually a Hilton girl, but this stay was a real disappointment for my family. The hotel staff was friendly and the breakfast was yummy (but excessively crowded.) The spa, pool, and rooms needed some maintenance and repair. The spa was originally out of order, but it was then repaired and filled with...

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Helpful?
Thank Tigerpaw93
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Tigerpaw93, First we would like to thank you for your honest feedback about our hotel and for taking time out of your busy schedule to be so detailed. Without constructive criticism, how else will we grow, become better and achieve our ultimate level of greatness. Here is a fun fact for you, our hotel was built in the late 80's...

Anderson, South Carolina
Reviewed 3 weeks ago

Great location. Great service. Embassy breakfast is always good. This location is one of best. The digital key option is a nice upgrade. We were late arriving. It was easy to go straight to our room. The premium room option offered quick late snack. Worth the extra cost for the location and breakfast.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gregoryr704
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Gregoryr704, Wow what an amazing review from you and many thanks for taking the time out of your busy schedule to respond. These type of reviews (such as yours) are the ones we live for and make us more prideful in our hotel every day. We truly work hard to provide the absolute best service that you so deserve and...

Myrtle Beach, South Carolina
Reviewed 3 weeks ago

My stay was great and last minute due to my uncle death.and the lady that check me in was excellent and compassionate to my lost thank U.im at Myrtle Beach and I wished I would have booked with you my mistake.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank zacharyh449
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Zacharyh449, First we want to offer our most sincere and humble condolences for your loss. Here at Embassy Suites Columbia-Greystone we operate as a family and anytime we hear of a loss, it's as if we lost one of our own. Our front desk exemplified the overall empathy we have as a brand, hotel and we truly hope that you...

PI, SC
Reviewed 3 weeks ago

Very nice hotel. Convenient to downtown and attractions. Very traveler friendly! Hotel has bar and eatery which is very convenient. Staff was very helpful with any and all needs. Would definitely recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Debbie P
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Debbie P, We are truly humbled and you are too kind for providing us with a tremendous 5-star review. Where would we be without guests like you? We agree that are hotel is in a prime location as a Columbia, SC destination. Being only 5 minutes from downtown and directly across the street from the Riverbank Zoo. We cater to...

Ladson, South Carolina
Reviewed 3 weeks ago

Room was clean and roomy. Breakfast was the best I've had. The evening complimatory reception was a nice addition, you don't see this often. Also had time to enjoy the pool and hot tub. Would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Theresa L
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Theresa L, Thank you for choosing to stay with us and allowing us an opportunity to hospitably serve you. All we could do was smile when reading your review of our hotel from a spotless and spacious room, to you stating that our breakfast was the BEST you've had. We just want to express how deeply heartfelt you made us...

signal mountain, TN, United States
Reviewed 3 weeks ago

A little dated, but comfortable as a favorite pair of jeans. The location is convenient, the rooms are the right size and the parking is easy. Breakfast is good, the staff is friendly, the rates are reasonable. What's not to like?

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Andrew H
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Andrew H, Thank you for choosing to stay with us and most importantly thank you for providing such honest feedback about our hotel. I like the phrase oldie but goody when referencing our property. They simply don't make hotels like ours anymore, similar to the old 69 Camaro compared to today's version. Or even better, how about that old blanket...

Charleston
Reviewed 3 weeks ago

I have stayed in this hotel several times and it has always been a great experience. The place is beautiful and love the fact that I have a separate living space adjacent to the bedroom to work in. And of course, happy hour, who can beat that.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Catherine B
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Catherine B, Thank you so much for taking time out of your busy schedule to review our hotel and we are humbled by this raving 5-star review. Indeed, our all-suite hotel is a luxury in itself, providing all the space and amenities for a business or leisure stay. In addition to a long day of work our evening reception is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Region: United States > South Carolina > Columbia
Price Range: $196 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travellers.
3 questions
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Port Saint Lucie, Florida
NLR
11 months ago
over a year ago

See all questions (3)

Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner suite......gives you a little bit extra space!”
 of 5 bubbles josht202, 28 Mar 2017 | Read review
“I was in a room next to the expressway and the traffic noise was sometimes loud”
 of 5 bubbles JaniceK400, 9 Mar 2017 | Read review
“3rd floor or higher.”
 of 5 bubbles WilliamC891, 23 Feb 2017 | Read review
“N/A - do not stay”
 of 5 bubbles christinewJ3733SK, 12 Feb 2017 | Read review
“All rooms surround the atrium. Rooms on the higher floors are quieter because they're further from the noise of the bar and breakfast areas.”
 of 5 bubbles KariC17, 1 Feb 2017 | Read review
5 of 5