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Doubletree by Hilton Hotel Columbia

Booking.comUS$139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Doubletree by Hilton Hotel Columbia
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729 Reviews from our TripAdvisor Community

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Showing 728: English reviews
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Greensboro, North Carolina
Reviewed yesterday NEW

Very nice hotel. The staff was extremely polite and helpful. The hotel lobby is very inviting. The bar area is a nice quaint place to relax with a drink. The attached restaurant is a very nice amenity. The room was very clean and comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Katrinia L
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We stayed here in 2016, where location to Augusta is perfect with a drive of just one hour. When booking for the 2017 event, I wanted the same hotel, as our previous experience had been perfect. Again, our experience this time was just as we expected. A warm welcome following our travels from the UK with a very tidy and...

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Helpful?
Thank TheWhiteLexus
About Hotel's Favourite Review
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear TheWhiteLexus, Thank your for choosing to stay with us for your trip to the Masters again! We appreciate your loyalty. Thank you for your kind words, as well. I am glad that you were pleased with our service in all areas of the hotel. I will be sure to pass your compliments to all of the staff. I hope...

Greenville, South Carolina
Reviewed 2 days ago NEW

I have traveled a lot especially with my family. Normally I do not have any trouble with a double tree or anything from Hilton. However this place is a little outdated which was not a big-deal if it were not for the absolute worst customer-service I have seen. At very best the best employee there seemed to be on auto-pilot...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Amanda D
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear Amanda D, Thank you for taking the time to provide us with your feedback. I am truly sorry that our service was not up to your standards. It is very concerning to hear that across the board the staff were not engaging and empathetic to your needs. I have brought the staffing concerns to the attention of the management...

Seattle, Washington
Reviewed 3 days ago NEW

Love staying here. My go to when I'm in Columbia!!! Rooms clean. Room service amazing. Friendly staff. Beautiful grounds. And finally. Can we talk about those cookies! Warm, fresh, delicious COOKIES upon arrival.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 187kathrynw
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear 187kathrynw, Thank you for choosing to stay with us at The DoubleTree by Hilton Columbia SC, and thank you for your kind words. I am so glad that you enjoyed your stay with us. We know you have a choice of where to stay when you visit the area, and we are proud that you chose to stay with...

Port Orange, United States
Reviewed 1 week ago

We stayed overnight on our way from Florida to Asheville. Immediately greeted by a sweet and personable desk clerk WITH warm choc chip cookies. We reserved two rooms and they were both very clean and comfortable. Would definitely stay here again if ever in the area.

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Helpful?
Thank Diane C
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear Diane C, Thank you for your kind words! I am glad to hear that you had a pleasant experience. It is always nice to hear that our guests are enjoying themselves. I would also like to thank you for taking time to provide us with your feedback. It is valuable feedback, such as yours, that helps us identify the...

Dillon, United States
Reviewed 1 week ago

This hotel is in a great location , this hotel is old and dated I think this hotel could use some updating that may help a old hotel. I do not know what is the business goal but it needs to be brought to the stockholders knowledge or the director

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank marthah940
WAlexJennings, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear marthah940, First and foremost thank you for taking the time to respond on our Trip Advisor page. We greatly appreciate your feedback! I wanted to personally let you know that we are actually in the final planning phases for the upcoming renovations of the DoubleTree by Hilton Columbia. We plan to begin in our lobby beginning in early August...

Reviewed 2 weeks ago

The staff is for the most part very accessible and friendly! The bar service and food is GREAT!!! Daniel and Rob are great and make it feel like home even when I haven't been there in weeks! Love this hotel!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lexan0
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear Lexan, Thank you for taking time to let us know about your stay, and thank you for your kind words. I am glad that the lounge staff is so welcoming. It truly is the small things that mean everything. I hope that we see you again soon. Sincerely, W. Alex Jennings Night Manager DoubleTree by Hilton Columbia SC

West Chester, United States
Reviewed 2 weeks ago

Room not cleaned or serviced. Returned to the room after a long day and bed was not made or bathroom cleaned. No one had been in the room all day. It was 10pm and too late to have the room serviced. Never experienced this problem in any brand hotel in the past.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G302BVjohnh
WAlexJennings, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear G302BVjohnh, Thank you for taking the time to respond on our Trip Advisor page. We greatly appreciate your feedback! I want to apologize for not servicing your guestroom while you were out for the day. It is our standard here at the DoubleTree Columbia to ensure the guestroom is serviced by Housekeeping as this is what our customers expect....

Reviewed 2 weeks ago via mobile

I teeter between giving this hotel a 3 or 4 star rating. In the end, the truth is in the details. I am a Hilton Honors Gold Member and have stayed at this hotel once before. I convinced our group to change our original hotel booking to stay here. I booked 3 rooms for 3 nights. Upon check-in, the other...

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Helpful?
Thank RPas81
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear RPas81, Thank you for choosing to stay with the DoubleTree by Hilton Columbia SC, and thank you for taking time to provide us with your feedback. We understand that you have many choices in lodging and we appreciate your loyalty as a Hilton Honors member. I am glad that the overall stay was enjoyable for you and your companions....

Reviewed 2 weeks ago

I was recently there for a conference. I made my hotel reservation, several months ahead of time...and lo and behold the day before I was to leave I was checked out of the hotel room, my things still all around my room. The front desk was less then helpful, and incredulous that I hadn't packed. (thats what you do when...

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Helpful?
1Thank Deborah H
WAlexJennings, Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback and sincerely apologize for the unfortunate situation you experienced during your stay. I can assure you that I will speak with the appropriate department managers to ensure they are training their team on how to handle these situations properly....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Columbia South Carolina hotel at the crossroads of I-20 and I-26 near Lake Murray is a modern, full service hotel located minutes from the South Carolina capitol building and downtown Columbia. We are less than 10 minutes from any area attraction, Riverbanks Zoo, EdVenture Children’s Museum, University of South Carolina, Columbia Convention Center, the Columbia Metropolitan airport, South Carolina State Museum, Colonial Life arena, golf courses, and the Vista entertainment district. Our spacious contemporary guest rooms and suites feature pampering baths, large work desks with two phone lines and data ports, high-def 32-inch flat screen TVs, luxurious Sweet Dreams bedding, complimentary wired and wireless high-speed internet access also available in lobby and public areas, and coffee or tea by celebrity chef Wolfgang Puck. Our pet-friendly hotel also provides guest amenities including a full services restaurant, an atrium bar, in-room dining, outdoor swimming pool, open sundeck, sand volleyball court, 24-hour fitness center, complimentary airport shuttle, meeting facilities for up to 1,800 people, and a gift shop. ... more   less 

Additional Information about Doubletree by Hilton Hotel Columbia

Address: 2100 Bush River Rd, Columbia, SC 29210-5656 (Formerly Radisson Hotel Columbia & Conference Center)
Region: United States > South Carolina > Columbia
Price Range: $155 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia 3.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Travelocity, Cancelon, Hotels.com, Priceline, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your Doubletree by Hilton Hotel Columbia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson
Hotel Style:
#15 Romantic Hotel in Columbia
#22 Business Hotel in Columbia
#30 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Columbia staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Columbia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prices doubled during Masters Week.”
tazlite7, 20 Apr 2017 | Read review
“I stayed on the 4th floor and it was quiet.”
289williamc, 9 Apr 2017 | Read review
“Book somewhere else. The mold and dust will make you sick.”
jkO6893EI, 24 Feb 2017 | Read review
“Ask for top floor if you can get it.”
max25oliver, 9 Dec 2016 | Read review
“Very comfortable hotel and restaurant for your staff and clients.”
CityPolitical, 8 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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