We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites Civic Center

258 reviews
Save
Traveller (27)
Room & Suite (45)
Dining (8)
Overview
  • Excellent32%
  • Very good39%
  • Average17%
  • Poor9%
  • Terrible3%
Travellers talk about
“room was clean”(22 reviews)
“pet fee”(9 reviews)
“mellow mushroom”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$85.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7a20472e36f8436fa6b91d33ce4a2f3a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":103889,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78848657],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":85,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7a20472e36f8436fa6b91d33ce4a2f3a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":85,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":85,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":85,"lowestMetaPrice":85,"highestMetaPriceDisplay":85,"hotelName":"Quality Inn & Suites Civic Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdhMjA0NzJlMzZmODQzNmZhNmI5MWQzM2NlNGEyZjNhIiwiQUlLIjoiNTVlNmViNzhkOGM2NGI3MGIzOTI5OWZlMmM2ZGViYWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$85", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78848657":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (258)Write a Review
Filter reviews
250 results
Traveller rating
83
92
43
23
9
Traveller type
Time of year
LanguageEnglish
More languages
83
92
43
23
9
Show reviews that mention
All reviewsroom was cleanpet feemellow mushroomfridge and microwaveneeded a pet friendly hotelrooms are greatolder hotelwafflesfirst floorchoice hotelsbreakfast was includedanyone travelingdefinitely stay here againcivic centerback homeconvenient locationrestaurants in the area
FilterEnglish
Updating list...
1 - 5 of 250 reviews
Reviewed 3 weeks ago

Enjoyed our stay. Close to civic center and surrounded by chain and local stores and restaurants. We appreciate the great bed, pillows and that they are pet friendly. Helpful and accommodating staff too.More

Thank Suzanne R
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 2 weeks ago

Dear Suzanne R, First of all, your business is important to us and is always appreciated. Thank you also for this review of your visit. We do hope you will visit us again when you travel in the Forence area. Most sincerely, Quality Inn &...More

Reviewed 7 January 2018

A convenient and clean place for the night. But, front desk person was the best part (staylo? or candre?). OK, we had just driven from a gig in Fl and were still dressed as Santa and Mrs. Claus. We arrived late, but she made us...More

Thank Z9163IOalanh
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 15 January 2018

Dear Z9163IOalanh, Thank you so much for this review of your visit with us. We are so proud that you felt welcome and enjoyed your visit. Please make us your home when you travel in the Florence area. Most sincerely, Quality Inn & Suites Civic...More

Reviewed 5 January 2018 via mobile

I consider myself a fair reviewer. I stayed here at the request of my business. Been to a few Quality Inn's in my travels...I am in some hotel at least every other week across the nation. Really all this stay did was reaffirm why I...More

1  Thank jwt1234
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 15 January 2018

Dear jwt1234, We are so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate...More

Reviewed 2 January 2018 via mobile

We stayed at this hotel on our drive from Ottawa, Canada to Fort Pierce, Florida in Dec 2017. This hotel is in a great location with easy I95 access and is pet friendly but charges a “ $20 pet cleaning fee.” And that’s the rub...More

Thank OttawaTravelDuo
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 15 January 2018

Dear OttawaTravelDuo, We sincerely apologize for your room not being prepared properly. You comments are very important so we know of your experience. Thank you for your repeat business and we do hope you will give us another chance to prove we are a good...More

Reviewed 18 November 2017

We stayed here last year and it was excellent; however, on this trip it was like a different place. The room that they gave us was very dirty and smelled like urine. The carpet was wet. ( I could only guess what that was) Also,...More

Thank MJKonLBK
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 20 November 2017

Dear MJKonLBK, We sincerely apologize for this experience. We have address this problem with our housekeeping staff and hopefully this problem has been resolved. We always appreciate your business and hope you will give us another chance to prove we are still a good place...More

View more reviews
PreviousNext
12345650
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (45)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Pete C
23 April 2017|
AnswerShow all 3 answers
Response from QualityInnflorence | Property representative |
Our rooms are exterior but we do not have assigned parking. If you are on the ground floor you should be able to park if not directly in front then close to your room door. However we don't have assigned parking spaces. If... More
0
Votes
Robert T
26 February 2017|
AnswerShow all 4 answers
Response from QualityInnflorence | Property representative |
We charge a $20.00 non refundable pet fee for 1 or 2 pets. Please inform the front desk you are traveling with a pet so they can place you in our pet section of rooms.
1
Vote
Tamara L Y
17 February 2017|
Answer
Response from QualityInnflorence | Property representative |
We have an out door pool that is not open until the end of April
-1
Votes
PreviousNext
123
Room Tips
"Get there early. Use the coupon in the travel books at the SC Welcome Center."
Read review
"no elevator book in advance to get ground floor"
Read review
"The amenities and cleanliness were a big plus!"
Read review
"Go for the jacuzzi tub!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing