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Residence Inn Florence

379 reviews
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Traveller (80)
Room & Suite (55)
Dining (21)
Overview
  • Excellent73%
  • Very good21%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“social hour”(4 reviews)
“full kitchen”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
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Reviews (379)Write a Review
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LanguageEnglish
271
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All reviewscomplimentary dinnersocial hourfull kitchenfront deskveterans parkbedroom suitespecial thankspet feesuper friendly staffnext morningoatmealsitting areawould stay here againhome away from homesouth carolinabreakfast buffetroad trip
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111 - 115 of 379 reviews
Reviewed 20 March 2016 via mobile

This is our third stay at this motel. Yes there's a Hilton across the street but we like the friendly staff here. Always a warm welcomibd feeling. Fran the receptionist checked us in quickly and efficiently. And reminded us of the free breakfast the next...More

3  Thank HenryChin
Reviewed 12 March 2016

Once , again, we had a great stay at this hotel! We travel with a black lab dog & it has been increasingly more difficult to find a hotel that allows large dogs. THis hotel is far superior to many hotels that we have stayed...More

Thank Judy W
Response from Marquita N, Assistant General Manager at Residence Inn FlorenceResponded 14 March 2016

Judy W. Thank you for another fabulous review. I'm so glad to hear that you always enjoy your stay us. It's our goal to make sure that each guest is satisfied with their stay. We look forward to seeing you again in the near future....More

Reviewed 9 March 2016 via mobile

Make sure to say hello to Cynthia. She prepares and manages the serving of the ample breakfast buffet and the evening snacks on Monday, Tuesday and Wednesdays. She is always present with a welcoming smile and great service - it's as if you are a...More

1  Thank SandyKarlan
Reviewed 2 March 2016

Convenient location, professional, friendly staff, facilities need updating. Room had very noisy HVAC system. Continuous vibration when it was on. Furniture in the room very worn, particularly the recliner.More

Thank Carl W
Response from Marquita N, Assistant General Manager at Residence Inn FlorenceResponded 8 March 2016

Carl W. I would like to thank you for sharing your experience with us. I apologize for the HVAC system being loud during your stay. I have made maintenance aware of the issue. We are working towards a renovation for the entire property this coming...More

Reviewed 4 February 2016

Location is great and close to both local shopping / restaurants / and community/convention center. Room was really nice and clean. People at check in were friendly and responsive. Cynthia (breakfast area) was very friendly and made sure that we had everything that we needed.

Thank Robby S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$132 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Florence
#5 Business Hotel in Florence
#6 Romantic Hotel in Florence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Florence
#5 Business Hotel in Florence
#6 Romantic Hotel in Florence
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (55)
Dining (21)
Pool & Beach (2)
Questions & Answers
Ask a question
luvmyvacays
21 January 2018|
AnswerShow all 7 answers
Response from Jlundy | Reviewed this property |
I believe they do
0
Votes
Denise030711
17 December 2017|
Answer
Response from Ira H | Reviewed this property |
They have started and just about completed an upgrade to their rooms. I was there within the last two months and saw the results myself
1
Vote
Teresa C
18 September 2016|
AnswerShow all 4 answers
Response from Renee' L | Property representative |
No we do not have a Jacuzzi in our guestroom
0
Votes
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12
Room Tips
"There are lots of nice hotels within walking distance that are probably less expensive."
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"Great for pets"
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"I always ask for high floor that is in a quiet area of the hotel."
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"Breakfast was great."
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