We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is our third stay at this motel. Yes there's a Hilton across the street but we like the friendly staff here. Always a warm welcomibd feeling. Fran the receptionist checked us in quickly and efficiently. And reminded us of the free breakfast the next...More
Once , again, we had a great stay at this hotel! We travel with a black lab dog & it has been increasingly more difficult to find a hotel that allows large dogs. THis hotel is far superior to many hotels that we have stayed...More
Thank Judy W
Response from Marquita N, Assistant General Manager at Residence Inn FlorenceResponded 14 March 2016
Judy W. Thank you for another fabulous review. I'm so glad to hear that you always enjoy your stay us. It's our goal to make sure that each guest is satisfied with their stay. We look forward to seeing you again in the near future....More
Make sure to say hello to Cynthia. She prepares and manages the serving of the ample breakfast buffet and the evening snacks on Monday, Tuesday and Wednesdays. She is always present with a welcoming smile and great service - it's as if you are a...More
Convenient location, professional, friendly staff, facilities need updating. Room had very noisy HVAC system. Continuous vibration when it was on. Furniture in the room very worn, particularly the recliner.More
Thank Carl W
Response from Marquita N, Assistant General Manager at Residence Inn FlorenceResponded 8 March 2016
Carl W. I would like to thank you for sharing your experience with us. I apologize for the HVAC system being loud during your stay. I have made maintenance aware of the issue. We are working towards a renovation for the entire property this coming...More
Location is great and close to both local shopping / restaurants / and community/convention center. Room was really nice and clean. People at check in were friendly and responsive. Cynthia (breakfast area) was very friendly and made sure that we had everything that we needed.