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All reviewsfront deskindoor poolsleeping areafree breakfastother hotelslots of restaurantsroom was cleanconvention centergreat stopwould stay here againnext morningoatmealafter a long dayfresh fruithot breakfastthe breakfast areaconvenient location
We arrived late and I was tired. The first thing the hotel has you sign in is a no smoking disclosure that tell you that there is a fee if you smoking in your room. So what happens when we come in to the room,...More
Response from Lee K, General Manager at SpringHill Suites FlorenceResponded yesterday
Thank you for taking the time to share your recent experience with us.
I apologize that there was a smell of smoke in the room.
Cigarette smoke is one of the toughest odors to eliminate. That is why we have to charge the $250...More
I evacuated from the beach to stay here for a few days. While it was stormy outside, it was very pleasant inside. The hotel staff was nice and friendly. My room was very comfortable. They must have added sound proofing when they built the hotel...More
This hotel was perfect for me. The room was clean and spacious. The complimentary breakfast was fresh and had many items to choose from. Everyone was friendly and professional. Very impressed and I will definitely return on my next trip to Florence.
I had a 3 night weekend stay for work here. My room as soon as walked in (3rd floor) was damp and smelled like mold. The whole stay my desk top was room was very damp with AC on. The hotel is in need of...More
Thank Sean D
Response from Lee K, General Manager at SpringHill Suites FlorenceResponded 2 weeks ago
Dear Sean D.
Please let me apologize for your recent experience with us. I have shared you comments with the maintenance and housekeeping managers. They are looking into the smell and humidity on that floor. We will be renovating the hotel during the 4th quarter...More
Stopped here on our drive to Florida for Spring Break. It was perfect. A few days prior to arriving i ordered some last minute things from Amazon. I had them shipped directly to the hotel and they were waiting there for me upon my arrival....More