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SpringHill Suites Florence

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398 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Jacksonville, Florida
Reviewed 1 week ago

Called from auto, spoke w/ Fran. She took care of us totally. Great room, good rate, clean,comfortable. Breakfast next morning was terrific. Food was good, kept it updated, very pleasant & helpful attendants. First time at SpringHill suites. We will always look for this property first & try to plan stops so we can stay at a SpringHill. Hope they...

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Helpful?
Thank Lorna B
Mechanicsville, MD
Reviewed 1 week ago

We stayed at this hotel last night and had an excellent experience. When we checked in Anita assisted us and was so welcoming and helpful. Our room was nice, lots of space. The breakfast layout was nice, good choices including fresh fruit. Marlene was assisting in the breakfast area and she was so nice and pleasant. These 2 employees made...

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Thank ReinerSue
Reviewed 2 weeks ago via mobile

Ok for a quick stop over I guess. When compared to other Spring Hill Suites locations and other hotels in this class, it's kind of gross. The room was dirty with tons of stains on furniture, walls, bathroom etc. When I don't want to touch too much in a hotel room, you know there's a problem. It needs renovations and...

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Helpful?
Thank Brian S
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review

Brian S, We appreciate you taking the time to tell us about your recent stay. I'm sorry that we did not meet your expectations. I have discussed the issue that you mentioned with the housekeeping supervisor. I hope that you will give us another chance to serve you in the future. Cordially, Lee Kelly General Manager

Reviewed 2 weeks ago via mobile

Always stay here on trip from NY to Fla The hotel is in great area with restaurants & stores right near by Best part right off I95 Beds are comfy & rooms are super clean Breakfast has plenty of choices eggs hot cereal bagels fruit etc & good hot coffee A great place to stay

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Thank Karen R
New York City, New York
Reviewed 3 weeks ago

A nice representation of the brand. the suite was clean and bright, and the mattress was comfy. Friendly welcoming service at the front desk. Plenty of parking and close to restaurants and shopping. The price was reasonable.

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Thank Bernardo F
Reviewed 3 weeks ago

Property appeared clean, night staff was great..... I would not use the fold out couch... uncomfortable and I got bites on my leg. When I commented on this I was told a manager would look into it. When I inquired on check out I was told they would be inspecting the bed.... have not heard the result of the inspection......

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Helpful?
Thank Therese R
Fran A, Front Office Manager at SpringHill Suites Florence, responded to this review

Thank you so much for taking time out to review our property. We truly value our guest feedback. We would love to hear from you so that we can get a more in depth understanding of what happened and when. We are truly sorry that you did not experience or usual excellent service across the board. We look forward to...

Reviewed 3 November 2016

This Hotel made you feel welcome. Hotel is very nice and clean. Excellent location. Everyone (staff at front desk, managers, housekeeping, breakfast staff, and maintenance ) was very pleasant, helpful, and they greeted you every time you entered or left the hotel. My family and I were victims of hurricane Matthew resulting in lost of everything, and they made us...

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Thank jordan b
Dalzell, South Carolina
Reviewed 28 October 2016

Best place to stay in Florence. The entire staff were excellent. The room was extremely clean and the location is very convenient. Swimming pool looked inviting and an exercise room plus washer & dryers for your convenience. Free Wi-Fi is wonderful and the free breakfast had great selection. Would stay again in a heartbeat.

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Thank theperfectmurder07
Stuart, Florida
Reviewed 24 October 2016

We recently stayed at this hotel, and the hotel and the entire staff was excellent, as usual. We have to say how special the breakfast was this time, though. Provided by Supervisor Marline, and Breakfast Attendant, Shanice, the breakfast was something special. REAL scrambled eggs, fresh and hot, sausage (hot, too), lovely fresh fruit (fresh strawberries, sweet and yummy!). If...

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Thank Charlene G
Marquita P, Manager at SpringHill Suites Florence, responded to this review

Thank you so much for the lovely review. I am delighted that you have too come to find the hidden jewels kept in the heart of SpringHill! I love these ladies dearly due to the kindness they display and so much pride they take in their work. I will make sure to share your kind words with Ms. Marline and...

Anderson, South Carolina
Reviewed 21 October 2016

We were in town for a golf tournament and could not have been happier with our room, the bedding, the breakfast, and the hot tub! Our second visit to this hotel. Great location. Our go to place when we are in the area.

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Thank East_Coast_Foodie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Florence

Address: 2670 Hospitality Blvd, Florence, SC 29501-7808
Region: United States > South Carolina > Florence
Price Range: $174 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Florence 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Springhill Suites Florence Hotel Florence
Florence Springhill Suites
Hotel Style:
#2 Business Hotel in Florence
#3 Romantic Hotel in Florence
#7 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Florence staff and other travellers.
4 questions
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Questions? Get answers from SpringHill Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“General advice: ask for second floor or above & as close to elevator as possible. Ask for tv channel guide at desk.”
 of 5 bubbles captbridgers, 2 Dec 2016 | Read review
“don't use pull out beds pay the extra $10 to $20”
 of 5 bubbles 882thereser, 14 Nov 2016 | Read review
“Beds sleep great”
 of 5 bubbles jordanbQ9483DN, 3 Nov 2016 | Read review
“Higher floors away from elevators are best for quiet/ice machine on every floor. Wonderful lighting. Overall terrific place to stay!”
 of 5 bubbles theperfectmurder07, 28 Oct 2016 | Read review
“Our room was quiet, clean, and very comfortable.”
 of 5 bubbles dolphinmom33, 29 Jul 2016 | Read review
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