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Hilton Garden Inn Florence

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Traveller (76)
Room & Suite (54)
Dining (7)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(83 reviews)
“great hotel”(47 reviews)
“room was clean”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (855)
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849 results
Traveller rating
560
198
55
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560
198
55
17
19
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinaenjoyed my staystaff was very friendlybusiness centersouthern hospitalityafter a long dayindoor poolcookiesdefinitely stay here againlots of restaurantslong driveconvenient locationgreat stoproad trip
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111 - 115 of 849 reviews
Reviewed May 29, 2017

Rooms were clean comfortable, the Guest Services staff were helpful, friendly. I would recommend. The breakfast was fresh, eggs were scrambled to perfection, bacon wasn't overlooked. I totally enjoyed the stay.

Review collected in partnership with Hilton Garden Inn
Thank X1683DLjanicem
Reviewed May 23, 2017

I usually just let things ride but I could'nt. Our rooms were not clean and the toliet was disgusting. Took my concerns to the front desk with pics but we were treated like" deal with it". I would not recommend this hotel to anyone. The...More

Thank Claudia H
Response from CHERYL B, Executive Housekeeper at Hilton Garden Inn FlorenceResponded May 24, 2017

I am the Executive Housekeeper of the Hilton Garden Inn in Florence S.C. I would like to apologize for the condition of your room. There is no excuse for a room not being up to Hilton standards. I will take the necessary action to make...More

Reviewed May 18, 2017 via mobile

I liked everything about this hotel from the front desk to cleaning service. Rooms are nice and prices are good for what is offered. Great for family. Resturant inside hotel is wonderful. Would prefer not to see the bar area.

Thank gail w
Reviewed May 16, 2017

We have stayed at this lovely hotel twice in the past year, in fact we paced our last trip down to Florida so that we could stay there. The desk staff is friendly, professional and efficient. Both rooms we stayed in were lovely, clean and...More

Thank JSLantz1948
Reviewed May 12, 2017

It was at a great location with restaurants and a movie theater. Everything was within walking distance. The hotel restaurant was great, with excellent customer service. The front desk staff moved with speed and was very professional

Review collected in partnership with Hilton Garden Inn
Thank 614avad
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$132 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (54)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
266Jerry
November 15, 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
May 9, 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
March 15, 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Our room was great."
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"We like the extra room, so would choose a suite."
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"hot tub and indoor pool in lobby area"
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"We were in 612 near ice machine and elevator, and never heard either."
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