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Hilton Garden Inn Florence

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698 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Wilmington, NC
Reviewed 11 September 2016

Every part of our stay was better than expected. The room was clean as could be, the hvac was quiet and worked great, the shower was the right height and was very refreshing. The breakfast we had was excellent and the staff in general could not be any friendlier. I will return and I will recommend this HGI to my...

Review collected in partnership with Hilton Garden Inn
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Thank josephbs252
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Reviewed 10 September 2016

Rooms were very clean and nice! Staff was amazing! The lobby was super nice and had all types of things that were available at no extra charge! Loved the people and the decor! If you're looking for a great little place for a weekend get away this place is very cute!

Review collected in partnership with Hilton Garden Inn
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Thank jeffjR5478PA
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Chesapeake, Virginia
Reviewed 9 September 2016

We were traveling and had to pull over to rest. I choose this hotel because I was a Hilton honor member but at the lowest level. The staff promptly got me and my turned family a room and made us feel welcomed! We were very greatful for a great experience!

Review collected in partnership with Hilton Garden Inn
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Thank Michael K
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You...

Charleston, South Carolina
Reviewed 9 September 2016

Staff was very friendly and accommodating. Always seemed to truly be there to serve you. Make you feel at home away from home. Managers walk thru and make sure you are being taken care of, especially in am.

Review collected in partnership with Hilton Garden Inn
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Thank Amber W
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Tampa, Florida
Reviewed 8 September 2016 via mobile

We always make a point to stop at this Hilton garden inn when we travel. It never lets us down. The front desk people are always welcoming and helpful in every way. The food there is always good especially the gumbo! A must have. The servers are always on top of everything. This Hilton is always staffed and ready. Thank...

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Helpful?
Thank Crystal T
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Reviewed 7 September 2016

The staff is excellent and the hotel is superb. The indoor pool and hot tub are really fun especially when it is raining out. The food was delicious. I would recommend this hotel to anyone that asks..

Review collected in partnership with Hilton Garden Inn
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Thank U4203RFginal
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

"I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. Having our guests return time and time again is what we LOVE to see. I am especially glad that my team...

Alphen aan den Rijn, The Netherlands
Reviewed 3 September 2016 via mobile

We have stayed here for a while and we have enjoyed our stay here. This hotel is big but the funny thing is that it has still that homely feeling. Checking in is fast and therefore convenient. The rooms are clean as spacious. The breakfast buffet has a large assortment and is very reasonable priced. This hotel is located near...

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Helpful?
Thank ArieDiepen
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Columbia, United States
Reviewed 30 August 2016

Great Hotel, clean, friendly staff and great location to everything. Staff was friendly and hotel was very nice. Love the Hotel and all the amenities it had also. You should go and try a stay at this hotel. Thank you for the great stay!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nazarene R
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

"I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. Having our guests return time and time again is what we LOVE to see. I am especially glad that my team...

Waverly, New York
Reviewed 29 August 2016

Beautiful hotel by a mall and a movie complex. The pool is small and indoors. I would have preferred an outside pool. Plenty to choose from for breakfast. The buffet costs about $10. The dinner menu is reasonably priced

Review collected in partnership with Hilton Garden Inn
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Thank toddc793
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

Haverhill, Massachusetts
Reviewed 26 August 2016

Very convenient to get to, it is right off 95. Wide range of stores and restaurants in the area. This was just a quick stop on our way to Tampa, we would recommend. Will plan on stopping by when we. Travel in the future. The staff are great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M4889IBgregorym
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your thoughts with your recent stay. It is valuable feedback such as what you have provided that allow us remain an award winning hotel. Again, thank you for making the effort to share your thoughts. We look forward to having you with us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 

Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd., Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: $162 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence staff and other travellers.
5 questions
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4 months ago
Pawleys Island, South Carolina
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Ware, Massachusetts
over a year ago
Baltimore, MD
over a year ago
Naples, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book there bigger rooms... You will be in heaven!!!”
 of 5 bubbles acefam2012, 2 Jan 2017 | Read review
“We were in a very nice room on fifth floor.”
 of 5 bubbles 759cynthial, 2 Nov 2016 | Read review
“Even numbers face a parking lot...odd face another hotel.”
 of 5 bubbles andreweth, 19 Sep 2016 | Read review
“We were on the third floor peaceful and quiet. But then again we have found that it has always been peaceful here.”
 of 5 bubbles irmardg, 4 Aug 2016 | Read review
“I was on an upper floor (there are 8 floors). I don't think there is a noise problem in any.”
 of 5 bubbles jamesbX6635EW, 23 Jul 2016 | Read review
5 of 5