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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

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#10 of 40 Hotels in Florence
Certificate of Excellence
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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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377 Reviews from our TripAdvisor Community

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Showing 373: English reviews
prague
Reviewed 6 days ago NEW

We stopped here for the night because I have always had good experiences with Holiday Inn Express, and this one is right off I-95. We were not disappointed. The room was large and had recently been renovated with futuristic appointments and fantastic lighting in the bath. The breakfast is a welcome addition to the package, and offers a buffet that...

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Helpful?
Thank cyndysy
Robin3440, Raldex at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for your comments. Our new Formula Blue Design is out of this world. Our rooms are so inviting that you won't want to leave. We appreciate you allowing us to accommodate you and certainly hope that you will return very soon!

Reviewed 1 week ago via mobile

This place was recently renovated and I was wowed by how wonderful it was. Before when I stayed it was OK but they remodeled and the upgrades are right on!! The new lighting, furniture, bathroom fixtures, carpet, bedding..I mean they missed nothing at all. The check in clerks were very knowledgeable. The free breakfast bar left nothing to be desired....

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Helpful?
Thank Betty B
Robin3440, Corporate at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for letting us accommodate you! Our renovations are exceptional and we are so happy that you were able to experience it! Please come again!

Birmingham, Alabama
Reviewed 1 week ago via mobile

Hotel is nice, but rooms are poorly insulated for noise. I could hear the man next to me all night. Snoring, talking or walking or other things. This hotel is being renovated at the present time, mostly cosmetic renovations as I can determine. I'm in a renovated room, that still has noise issues. Great location though. At intersection of I95...

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Helpful?
Thank jrob320
Robin3440, Raldex at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for your review. I apologize for any issue that you encountered with noise. Our hotel is a state of the art concrete building so I'm not sure why the noise was loud. Our company purposely builds our properties with concrete verse the "stick built" hotels so that our guests do not have an issue with noise. Our new...

Reviewed 3 weeks ago

The location is perfect; easy access to I-95 as well as I-20. The room is large and the staff super friendly! Great breakfast, especially considering that someone had to be there early on Christmas morning!

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Thank Linda D
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your loyalty! Thank you for allowing us to accommodate you during your travels. Our staff goes out of their way to make sure that you are taken care of. Please come again soon!

Puebla, Mexico
Reviewed 4 weeks ago

I Love staying at the Holiday Inn Express at Civic Center. Location is great! bunch of restaurants withing a 2 mile radius. Service at the hotel always goes the extra mile. They are a cheerful team. Mrs Robin has a great team! Robbie and Will are such a fun pair when you are checking in. Sherwood and Tillman are always...

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Thank John200188
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We love having you stay with us! Our goal is to make every guest feel welcome and at home! Thank you for mentioning these staff members. They are truly the best in the business and they are so valuable to our hotel!

Reviewed 15 December 2016 via mobile

Great location. Near lots of everything if you have to kill a few hours. Large room was very clean and well lit. Bathroom clean and decent size. Good size TV compared to the room size. Takes an engineering degree to set the alarm clock which, of course was not set properly. Luckily I have an engineering degree. Shower curtain couldn't...

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Thank John V
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your patronage. It makes us happy to know that you found everything that you needed while staying with us! Our housekeeping staff always goes the extra mile to make sure that your room is spotless. Please come again soon!

Atlanta, Georgia
Reviewed 14 December 2016

Although the hotel was undergoing some renovations, the stay was pleasant. Sharon and all of the team are extremely attentive to the guests and go beyond and above expectations! Their attention to detail was noticed upon arrival and each day of our visit. Also, the holiday decorations were very creative especially the Snowman Christmas Tree in the dining area.

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Thank L H
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you so much for taking the time to comment on your recent stay! Sharon is one of the best in the industry and we appreciate you acknowledging her service! Our team members always look forward to greeting and talking with our guests. Please come again!

Mackay, Australia
Reviewed 12 December 2016

This is the second time we've stayed at this hotel and it's our favorite hotel in Florence's hospitality district. William was excellent. He was able to fix a booking mistake that I had made to make sure every everyone in our party was able to stay on the same floor. The rooms are quite and the location is great. The...

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Thank Coen843
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your kind words. William is the best and I appreciate you acknowledging his great service. Our location, amenities, service and value are all top notch! Please come again soon!

Reviewed 27 November 2016 via mobile

The main reason we always stay at a Holiday Inn Express is for the great breakfast in the morning and the extremely comfortable beds. This particular hotel doesn't put garbage bags in the cans in the rooms. That is disgusting. Can the hotel really be saving that much money by skipping the garbage bags?? Yucky!! Other than that our stay...

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Helpful?
Thank Nikki J
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for your comments and thank you for choosing to stay with us! We do have a fabulous breakfast and comfortable beds! We are happy to know that you enjoyed the pool and that you found our rooms to be very clean. Our housekeeping staff work so hard to make sure that your room is spotless! Our housekeeping department...

Virginia Beach, Virginia
Reviewed 23 November 2016 via mobile

Nice clean room decent price with discount. Bathroom was clean and bed was comfy too. Its right off the highway easy to,get to. Lobby is nice parking was somewhat full out front. I recommend this hotel

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Thank peter h
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for choosing us! We are glad that you enjoyed our comfortable bed and clean bathrooms. Our team members work so hard to make sure that you are happy with your stay! Please come again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: $186 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Travelocity so you can book your Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even the ground floor rooms have good shielding from parking lot noise.”
 of 5 bubbles Coen843, 12 Dec 2016 | Read review
“simply make a request via phone!”
 of 5 bubbles dewittem, 1 Oct 2016 | Read review
“asked for high away from elevators, we got exactly that”
 of 5 bubbles ccamer79, 30 Jul 2016 | Read review
“I am an IHG member and earn points ......( they treat me good)”
 of 5 bubbles V9494HBcharlesh, 26 Jul 2016 | Read review
“All rooms are are veery very clean and attractive.”
 of 5 bubbles bobmnelson, 22 Jul 2016 | Read review
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