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Country Inn & Suites By Carlson, Florence

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#13 of 40 Hotels in Florence
Certificate of Excellence
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439 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Hughesville, Maryland, United States
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This hotel was recently upgraded, clean and quiet. The layout of the elevators on the 3rd floor were awkward. Getting out of them with a luggage cart was not easy, there was hardly enough room to male the turn into the hallway. The rooms were very nice, clean and the beds were comfy as well. The front desk staff were... More 

Helpful?
Thank Dori H
Wbrown0002, Front Office Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Dori H ; Thank you for sharing your recent experience of the Country Inn & Suites. It is always a pleasure to hear back from our guests, because good or bad through your experiences we learn what we do right, wrong and how we can improve. It is most rewarding to hear how you enjoyed your stay and that... More 

Pilot Mountain, North Carolina, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

I stayed at this hotel for only one night. Upon arriving the lobby looked okay but the room smelled like a wet ashtray. It was as bad as it gets. I asked the manager about it and he said the hotel was booked with no other room available but he said he would have someone up to spray. I went... More 

Helpful?
Thank Donnie4567321
Wbrown0002, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Donnie4567321 ; Thank you for taking out the time to voice your comments and concerns about your recent stay. Let me first offer you an apology for your room and your stay not being 100% top notch. I'm not sure who you spoke with about the condition of your room but I am the General Manager and my name... More 

1 review
Reviewed 1 week ago

Was pleasantly surprised at how wonderful my stay was! The customer service was friendly, personable, professional, and was a quick check-in and check-out. Jairus was an excellent person to work the front desk. His personality is a great one to first greet you as you come and stay. The renovations and upgrades were well done. The room wasn't cramped (loved... More 

Helpful?
Thank Porter C
Wbrown0002, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Porter C ; Thank you for taking the time out of your busy day to complete a review on TripAdvisor about your stay with us. I am overjoyed to hear that Darius went above and beyond to make your stay a pleasant one. We love to hear good things about our hotel as well as our employees. Again thank... More 

Mobile, Alabama
1 review
Reviewed 2 weeks ago via mobile

I was pleasantly surprised by the politeness of the staff. Jaivus had a great attitude every day. The hotel has recently had an upgrade and it is very nice! Very clean and the breakfast was good as well. I'll be sure to stay here whenever I return!

Helpful?
Thank wbstraveler
Wbrown0002, Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Thank you for the wonderful review! It's always a bonus to hear our guest's bragging on our facility, especially the staff. We look forward to seeing you again. Have a wonderful day. More 

Fort Myers, Florida
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 weeks ago via mobile

We checked reviews on TripAdvisor and phoned to reserve a room. Jairus' friendly voice started our positive experience. He later greeted us at check in. Our room might have been brand new. It was as nice as rooms in boutique hotels. There was also a free washer/ dryer on the floor. Breakfast was good and offered a variety of items,... More 

Helpful?
Thank legendstennis
Wbrown0002, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Legendstennis ; Thank you for sharing your recent experience of the Country Inn & Suites. It is always a pleasure to hear back from our guests, because good or bad through your experiences we learn what we do right, wrong and how we can improve. We are happy to hear Jarius went above and beyond to make your stay... More 

Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

I booked this hotel with my Visa points for an overnighter on the way to FL from VA with my husband and kids. It's smaller than I anticipated and the young lady at the front desk was fairly non engaging, but everyone was pleasant. The single elevator stopped working within an hour of our arrival and there is no central... More 

Helpful?
Thank Dana S
Wbrown0002, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Dana S ; Thank you for sharing your recent experience of the Country Inn & Suites. It is always a pleasure to hear back from our guests, because good or bad through your experiences we learn what we do right, wrong and how we can improve. We apologize about the elevator issues we generally don't have issues like that.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated, Country Inn and Suites is located conveniently off of exit 164 right off I-95. We offer complimentary breakfast, complimentary fresh cookies and coffee 24/7, and 24 hour business center. We have an outdoor pool for our guests to enjoy as well as a fitness room on site. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Florence

Address: 1739 Mandeville Road, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: $138 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Florence 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Country Inn And Suites Florence
Country Inn & Suites Florence Hotel Florence
Country Inn Florence
Florence Country Inn
Hotel Style:
#6 Business Hotel in Florence
#9 Family Hotel in Florence
#10 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Florence staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms further from the lobby are quieter”
 of 5 bubbles porterc27, 21 Nov 2016 | Read review
“book early, as this is on I-95 fills early”
 of 5 bubbles inju, 6 Nov 2016 | Read review
“Get a room on the top floor, as with every hotel, much better if you can't hear the neighbors stomping upstairs. :)”
 of 5 bubbles jenniferlG2323YF, 28 Jun 2016 | Read review
“Cant help here.”
 of 5 bubbles aymerd2, 21 Dec 2015 | Read review
“Quick accessibility to 95 and Krispy Kreme Donuts”
 of 5 bubbles ChrisJoJohnson, 1 Dec 2015 | Read review
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