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First, the room was clean, had lots of plugs, and was comfortable. Lots of drawer space, both bedside and in dresser. There was a counter top that worked great as both a table and a workspace. Staff was, with one exception, very friendly and helpful....More
Response from Manager_11525, Manager at Extended Stay America - Greenville - Haywood MallResponded 6 September 2016
I want to thank you for taking the time to post a review of your stay. It is great to see you enjoyed the space in your room and the amenities provided along with our helpful staff. The staff and I would like to thank...More
When I made the reservation for four weeks the lady I booked with knew that I was staying with 3 kids. When we checked in I was told I had to go outside and go to the door at the end of the building and...More
1 Thank Robin A
Response from Manager_11525, Manager at Extended Stay America - Greenville - Haywood MallResponded 16 August 2016
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with the location of your room. We understand that the...More
We chose Extended Stay because they accept pets. And I must say, the folks at the front desk were kind and helpful. But this place was filthy. Overflowing trash everywhere, inside and out, lots of mold on the shower curtain and shower.More
1 Thank cjones829
Response from Manager_11525, General Manager at Extended Stay America - Greenville - Haywood MallResponded 12 January 2016
Thank you for taking the time to write a review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am retraining our staff on our cleaning and room inspection procedures. The...More
I have stayed for 3 months and really liked the location, decent room and specially the staff, what great people there. Suggest some improvements like to replace the carpet and cleaning the kitchen, but overall was a good experience.
I really liked the location of this facility and particularly the staff. The room was decent and was good sized. Parking was never an issue and since the inn is off the highway, there were no road noises.
I would suggest some upgrades to the...More
US$90 - US$120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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