Hilton Garden Inn Greenville
108 Carolina Point Parkway, Greenville, SC 29607
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Avg. C$155 /night, 2/8 - 2/9
C$296
per night
C$226
per night
C$155
per night
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About
#12 of 73 hotels in Greenville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Daily Mandatory Charge includes: Destination Marketing Fee. The award winning Hilton Garden Inn Greenville Hotel is a 100% smoke-free hotel in South Carolina committed to delivering the ultimate hospitality experience. We provide you with well-appointed hotel accommodations, and make sure your stay with us is memorable and personalized to your needs. Everything. Right where you need it. This hotel, near the best shopping in Greenville, is just 8 miles from the airport. Located just off I-85 and I-385, our hotel is just minutes away from many Greenville, SC attractions including: -The Shops at Greenridge, located within walking distance from our hotel -Clemson University International Center for Automotive Research -Millennium Campus -Downtown Greenville -Greenville - Spartanburg International Airport -Mesa Complex We cater to all our guests to make sure they have a restful night's sleep and help Greenville, SC business travelers by providing business services including: -Complim
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Patio
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Happy hour
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Room service
Microwave
Flatscreen TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Location
108 Carolina Point Parkway, Greenville, SC 29607
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Greenville-Spartanburg Airport
11.2 km•
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Asheville Regional Airport
71.1 km•
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Rental Cars
43 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
Traveller rating
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- 53
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Detailed Reviews
Hotel's Favourite
Another good stay. I was a little disappointed with the room on the second floor overlooking the exhaust vents but the white noise was fine for sleeping. Breakfast is as it always was. Both fried food and fruits and cereals. lots to chose from. I really don't like the pillows but that's a personal preference. The room is spacious and clean. Water is hot and bathrooms are well equipped. No complaints, except I'll bring my own pillow next time.
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Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elisabeth Kitchen, Other at Hilton Garden Inn Greenville
Responded Oct 4, 2023
Thank you for your feedback. We apologize for the view. Please, let us know when you come back to Greenville that you would like a higher floor and we will do our very best to accommodate you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean hotel, COVID-19 precautions in place. Only a few minutes from the convention center. Room was very spacious, nice appointed with 2 comfortable chairs, and comfy bed. The front desk location creates a bit of a choke point between folks waiting to check in and others just trying to the elevators. Management, I recommend removing some of the clutter in the narrow passageway to open up more space, especially during COVID-19. Be advised there's a "Destination Marketing Fee" applied automatically to your bill, per night. This is basically money to help with marketing (e.g., travel commercials), and is not mandatory. It's only about $2 but you'll pay it unless you tell them to remove it. There's also a parking fee of $5. There's plenty of open parking and it's not like this is near a baseball field, so to me this just seems like padding the coffers.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Would highly recommend Greenville Hilton Garden Inn to anyone. Business or family stay. Staff and property are great! The breakfast chef is amazing and the rest of the staff will make you feel welcome along with great value.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Aug 4, 2021
Thank you so much for your 5 star review! We look forward to your next visit to HGI! Take care and safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is clean staff friendly only major issue was my room was never cleaned the 3 nights I stayed there every night I had to call and all they did is send towels, I've never been to a hotel that the room was never cleaned or trash taken out ,I had take out and it was just piled up in the room pretty disgusting and disappointing ,at check out I told the associate all she did was say I'm sorry
Aviod this hotel if you like you room cleaned daily
Try to contact manger was never able to contact the person in charge!!!!!
Aviod this hotel if you like you room cleaned daily
Try to contact manger was never able to contact the person in charge!!!!!
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Hilton Garden Inn Greenville
Responded Sep 29, 2024
Dear Y9705RJchristianr, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize we let you down. Your feedback is important to us as it demonstrates how a simple lack of communication on our part can tarnish a guest’s opinion of our hotel. I will share your reflections with our team, and we hope you will consider a return trip in the future. Best, Shanel Passley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did a 3 Day Back Rd. trip through South Carolina staying at two Hamptons and then this Hilton Garden Inn tnight of January 8.
Regarding the bait and switch room rates. I booked two hours ahead of check in through the Hilton app and was going to choose the AAA $89 per night rate but I saw a $107 rate which included drinks and snacks in your room so I chose that right. Upon check into the room there were no drinks and snacks and so when I asked the front desk clerk to switch me back to the $89 AAA rate she said she could not do so nor could she give me any drinks or snacks because of Covid. I had to escalate through the Hilton support line and rather than lose my business forever they chose to cover the difference from Hilton corporate what a fiasco!
Regarding Covid, two Hampton Inn‘s I stayed in during this trip had taken several precautions such as sanitizing and plastic wrapping the remote control for the TV and leaving at least half a dozen hand sanitizer wipes in the room. Also the front desk clerks were wearing masks consistently.
At this Hilton Garden Inn Are use the app to check in online and the digital key so I didn’t need to check in however when I did walk through the lobby the night clerk was eating her salad over in the lounge area obviously without a mask and then when I argued with her later about the rate she wasn’t wearing a mask either. Upon check out in the morning the desk clerk was wearing his mask as a chinstrap.
Stay here at your own risk And don’t choose the room rate with drinks and snacks!
Regarding the bait and switch room rates. I booked two hours ahead of check in through the Hilton app and was going to choose the AAA $89 per night rate but I saw a $107 rate which included drinks and snacks in your room so I chose that right. Upon check into the room there were no drinks and snacks and so when I asked the front desk clerk to switch me back to the $89 AAA rate she said she could not do so nor could she give me any drinks or snacks because of Covid. I had to escalate through the Hilton support line and rather than lose my business forever they chose to cover the difference from Hilton corporate what a fiasco!
Regarding Covid, two Hampton Inn‘s I stayed in during this trip had taken several precautions such as sanitizing and plastic wrapping the remote control for the TV and leaving at least half a dozen hand sanitizer wipes in the room. Also the front desk clerks were wearing masks consistently.
At this Hilton Garden Inn Are use the app to check in online and the digital key so I didn’t need to check in however when I did walk through the lobby the night clerk was eating her salad over in the lounge area obviously without a mask and then when I argued with her later about the rate she wasn’t wearing a mask either. Upon check out in the morning the desk clerk was wearing his mask as a chinstrap.
Stay here at your own risk And don’t choose the room rate with drinks and snacks!
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Jan 11, 2021
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience during the pandemic and beyond. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent three nights at this hotel. I should have been prepared when they initially added a deposit to my charges that was not previously disclosed. The additional breakfast the we paid for, was grab and go. There were no Covid precautions in place; fresh fruit was in bowels, bagels were laid directly out, etc. We also ran into the issues of only two towels in our room, along with only one roll of toilet tissue. (We were not informed at check-in that we would not have room services.) We did request additional towels and early one morning made the trip to the desk for additional toilet tissue. One of our mattresses also made noise every time you moved throughout the night. Upon leaving, I requested my receipt be emailed, I have yet to receive it. My account was charged not only the fee with the deposit, but then the charge I made at reservation. I was told I would have to discuss this with my bank, as they could not reverse the initial charge. I have already emailed Hilton Honors, but feel it necessary to warn others ahead of time that this is not your typical Hilton experience.
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Jun 24, 2021
Thank you for your review. I'm sorry we did not meet your expectations. We are following all guidelines per the state of South Carolina, which is no longer under a state of emergency, so all restrictions have been lifted for us. However, you will still find pre packaged items on our buffet with hot items being served by our staff behind the server window. Upon your arrival, we do hold an additional $50 for any incidentals that you may charge to your room which is standard across all Hilton hotels. After checking your guest room folio, the only charges to your card was for your guest room, and the $50 hold should have went back to your card within 3-5 business days of your departure. If I can be of any assistance to you, please reach out to me at brandy.hardy2@hilton.com. Thank you again for being our guest. We hope to have an opportunity to change your perspective once we are fully staffed!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a dance competition. I really do love Hilton hotels but this was the worst Hilton hotel experience I’ve ever had. On the positive side, the hotel was clean and looked updated and there was hand sanitizer placed throughout. The bed was the most uncomfortable hotel bed I’ve ever slept in, in any hotel ever. Additionally, the fire alarm possibly had a malfunction as it repeatedly went off until 10pm. I had 2 small children terrified of the obnoxious siren INSIDE our room. We were only given 2 towels and washcloths for a hotel booked for 4 people. Only 3 of us could actually go (myself and 2 children). I made numerous calls to the customer service desk which were never answered. The best thing about this trip is that I only booked 1 night. Again, I love Hilton. But this didn’t seem like a Hilton.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Mar 29, 2021
Hello! I am so sorry that our fire alarm disturbed your family while you were our guest this weekend. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We hope you give us another opportunity to be of service to you and your family next time you travel to Greenville!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the HGI for two nights last week. I checked in on line and used the digital key as I usually do when I am arriving late in the evening. When I got into my room it smelled like dirty feet but it's an older hotel and the carpet or vents may not have been cleaned in a while. No big deal. I went to wash my hands in the bathroom sink and while opening the box of soap I found that the soap had been used and placed back in the box along with used qtips and dental floss. Totally disgusting. I alerted the hotel through instant messenger on the app however I didn't even receive acknowledgment of my complaint. Later in the day, I sent another instant message and I still have not received a response. Unbelievable. I stay at Hilton hotels at least twice a month and this is the first time that I have dealt with anything like this.
Oh.. and... when I received my invoice for my stay, I noticed hidden fees for parking fee tax. What the heck is a parking fee tax.
Steer clear of this hotel.
Oh.. and... when I received my invoice for my stay, I noticed hidden fees for parking fee tax. What the heck is a parking fee tax.
Steer clear of this hotel.
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Date of stay: August 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jackson Dablemont, General Manager at Hilton Garden Inn Greenville
Responded Sep 5, 2022
Thank you for taking the time to tell us about your stay however I am sorry to hear about your experience while you were here. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was loud due to proximity to interstate. When we inquired early the next morning of a three night stay to be moved to another room we were told they were “too busy” by a very rude GM Brandy we decided to check out early so we could actually go somewhere else to sleep. Just a horrible experience!!!
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Mar 22, 2022
I am so sorry that we were not able to move your room. We were sold out due to the Bassmaster's Tournament and had no other rooms available during your time with us. I hope that you understand! Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was not clean - hair in small pile on bathroom floor and on sink. Iron board cover torn and wouldn’t stay on. Hotel charged $5 park fee but not downtown- just open lot. Charged $10 for breakfast said new policy for diamond members even though I have points deducted for breakfast. Very unfortunate since most experiences at HGI properties are great.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brandy Hardy, General Manager at Hilton Garden Inn Greenville
Responded Jun 7, 2021
Hello! I am so sorry to hear that your experience was less than stellar. I would love the opportunity to make this right for you. Please reach out to me at brandy.hardy2@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure. Probably need to contact hotel directly.
Didn't use the pool but it's pretty much year round
We only take documented service animals. We are not pet friendly
Yes, we always have pool towels available in the pool area during the season.
There is not a complimentary breakfast - there is a resturant on site that opens at 6:00 am and had very good offerings.
"Tip … don’t leave anything in the room. My fault for leaving something but really poor response."Read full review
"Breakfast restaurants available nearby. There is a long, paved sidewalk trail that runs in front of the hotel. Runners may enjoy that."Read full review
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PRICE RANGE
C$172 - C$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn greenville hotel greenville
LOCATION
United StatesSouth CarolinaGreenville
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Garden Inn Greenville
Which popular attractions are close to Hilton Garden Inn Greenville?
Nearby attractions include Frankie's of Greenville (1.2 km), Regal Cinemas Hollywood 20 (0.9 km), and Dave & Buster's - Arcade (1.0 km).
What are some of the property amenities at Hilton Garden Inn Greenville?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Greenville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Greenville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Greenville?
Yes, free parking, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Greenville?
Conveniently located restaurants include Saffron Indian Cuisine, Giovanni's Italian Restaurant, and Firebirds Wood Fired Grill.
Are there opportunities to exercise at Hilton Garden Inn Greenville?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Greenville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Greenville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Greenville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Greenville?
Many travellers enjoy visiting Christ Episcopal Church (8.4 km), Springwood Cemetery (8.6 km), and Suber's Corn Mill (12.4 km).