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4.0
#42 of 74 hotels in Greenville
Location
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Rest easy at Courtyard by Marriott Greenville Haywood Mall. Our hotel in Greenville, South Carolina is located near downtown Greenville, South Carolina, and offers access to Furman University, Haywood Mall and Greenville Convention Center, formerly known as TD Convention Center. We also offer free shuttle services to Greenville–Spartanburg International Airport. After a busy day, unwind in a spacious hotel room or suite with free Wi-Fi, plush bedding, and work desks to cover your business needs.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Stayed here for 2 nights. The front of the hotel is still under renovation so you have to get to the lobby through a side door. No big deal. The reno's of the rooms are finished.
We had a NS, King, 1 BR suite with fridge, microwave and coffee maker. Walk in shower in the bathroom with the sink separate from the shower/toilet. A big hotel room with a big bedroom. Clean and well kept. Also sliding glass doors to a patio on the courtyard. Some of the finishing in the shower was a bit iffy, grout in the tile floor and silicon seal around the base of the shower. Overall a very nice room for a very good price. This was a very quiet hotel except for a couple of emergency vehicle sirens.
Staff were very pleasant and both helpful and not. When we checked in it was 3 pm and we were told the room wasn't ready yet. Desk clerk said he'd call us when done, so we left to do a couple of things. We weren't 6 blocks from the hotel when he phoned to say the room was ready. But they provided us with extra coffees for the room no questions asked.
The curious thing was that our room had 2 recycle buckets and no trash can. I brought it to their attention twice and the second time they came to the room to check it out. We never did get a trash can.
There were a couple of restaurants within walking distance. And the Haywood Mall was directly across the freeway and easily accessible by vehicle. They do not have a free breakfast but have a bistro in the hotel that serves breakfast and a limited dinner menu. Beer and wine available too.
We are glad we stayed here, a nice hotel at a good price with friendly staff. They just need to catch up on the rooms after their renovations.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was roomy, clean, and comfortable. The staff was very helpful. The complementary breakfast was very good with a wide variety of food choices (scrambled eggs, grits, sausages, oatmeal, waffles, yogurt, etc.). One area that could be improved: the room itself needs more light.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip:Less traffic if you come in the back way.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The first thing I noticed upon arrival was how very clean the property is inside and out. Usually hotel carpets have that "smell". This one did not. It was not overbearing, rather it was very pleasant and soothing to the senses in the hallway. My room was on the first floor just across from the beautiful courtyard with the swimming pool. The curtains when pulled provided darkness so that we were not awakened by the sun until we were ready to get out of bed. The pool was clean with fresh towels provided. The shower in our room was amazing! I love the drain - very innovative. I had the best night's sleep on an exceptionally comfortable mattress. The staff was very accommodating and personable. Great AAA rate!! We will definitely stay there again.
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Date of stay: August 2022
Value
Location
Service
Room Tip:Our first floor room was very quiet!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a room weeks ahead at a fairly high price (roughly double what they usually offer the same room at, and as a comparison, even higher than what I paid a week before for a 4* Chicago Michigan Ave Marriott property). Outside renovation is happening, not a big issue. The front desk staff at check-in was unfriendly and ignorant, especially later when we wanted to inquire about breakfast, but we ended up not addressing the issues with the room as the conversation was not going anywhere. The two major problems were: (1) the substandard cleanliness of the bathroom (hair everywhere, dirty toilet, dirty sink) and (2) the dysfunctional door latch. The wall plate of the latch was attached by a single screw only (instead of 3) and the plate could flip and prevent the door from normal opening. This was immediately a problem upon arrival, but we still managed to get into the room. Later, however, I had to wake up the family, as I was unable to open the door due to this issue. Not sure if this is already a renovated room, but considering the condition of some of the furniture, I doubt. The photos I add were taken at the property.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kim k, General Manager at Courtyard Greenville Haywood Mall
Responded Mar 9, 2020
Thank you for your review. I am very sorry that your stay was not as expected. The hotel still has a few items left to do inside the rooms...new doors and digital key locks plus furniture refinishing. Regarding the rate and your stay, we do not know who you are as you reviewed on this site and your real name does not appear. I do know that supply and demand drive price. Marriott would never let us overprice in our market. If they did we would not sell rooms. That being said we had 2 huge citywide conferences probably the week you stayed. Even though our rates were high they were about $150 less per night then downtown hotels 4 miles away. Again I am very sorry that u had the experience you did but my team is here 24/7 to help you. You are welcome to post pictures of your troubles but why not ask for a manger instead and one of us would have ensured your wrongs were made right. Things do happen sir, we are not perfect as much as we would like to be. Also my personal phone number is in every guest room. I will answer it 24/7. We are very serious about wanting our guests to be happy. Thank you for being our guest. Yes, we have a brand new hotel, but like a brand new house or car there are kinks and we are working on them. Sincerely, Kim
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marriot - $800 for five days and no breakfast or coffee included, but feel free to pay $6 for some gross Starbucks coffee. So what do you get for free? Big fat well fed roaches - I guess they get their food for free anyway. BONVOY !!!
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is finishing up renovations - inside is beautiful but the outside is not quite polished yet. Everything inside is updated, modern and fresh looking with comfortable and functional rooms. The lobby area had lots of nooks for hanging out or doing some work while traveling and the table areas have their own flat tv screen! There is a bistro in the lobby with happy hour specials. Perks include friendly staff and a free shuttle service to downtown Greenville that’s very convenient. Would love to stay here again!
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kim k, General Manager at Courtyard Greenville Haywood Mall
Responded Mar 6, 2020
Thank you so much southernbelles98!!! We loved having you as our guest! We appreciate all of your kind words about the hotel! You covered everything! Excellent job! We can't wait for you to come back and stay! Exterior work should be done early April. We thank you for your loyalty to Marriott!
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This Marriot was basic. There is nothing outstanding about it other than it is close to the Haywood Mall and plenty of resteraunts in close driving proximity. But I would like to complement the workers. Mike made check in very easy and made sure that I had the room I asked for. Cindy was amazing. Her customer service skills are top notch. She was very accomidating when I arrived and didn't get impatient with me when I asked her to switch my rooms around. She was informative about the amenities in the hotel and was very helpful when I asked about extra blankets. There is both a nice sized microwave and fridge and coffee maker in the rooms. But they do have a bar that has Starbucks drinks and alcoholic drinks. The kitchen is available for ordering breakfast, lunch and dinner. They also have a pool and pit.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Free parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I think this was my first time staying at a Courtyard, and overall I was pleased. Room was pretty standard and the location was nice, being close to the mall as well as downtown. Unfortunately I didn’t get a chance to check out the actual courtyard area outside, but it looked nice. My only complaint was that the room didn’t seem to have good airflow/circulation, even with the air conditioner running, which made it pretty stuffy at night.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CoVid Protocols in place and being observed diligently by staff. Check-in was seamless. Rooms clearly had received extra type cleaning. Good location off major regional highway. Food service significantly limited.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from feby abdelmalak, Other at Courtyard Greenville Haywood Mall
Responded Oct 12, 2020
Good Morning, I am Feby the operations Manager at Courtyard by Marriott in Greenville Haywood mall, I would like to thanks you about your review regarding the hotel in Cleanness and the staff and our hotel location, Hover your rate get low because we are low to get your expectation with the Food service, we apologize for any inconvenience it may caused, unfortunately the Bistro is close for COVID 19, whoever we do grab bag to go for free in the morning, we serve it 6:30 to 9:30 AM and also coffee is free all the day plus we have market is open 24 hours its have stuff we sell it for breakfast and also we sell wine and beer, other time we apologize that we get failed to reach your expectation for the food service, and also I will be happy if you send us your ideas or what you would like to see it more in the Grab Bag so we can work in it to fill the point for what we miss it during your stay, other Time we appreciate your staying with us wish you see you in the future staying with us. Feby Abdelmalak Operations Manager feby.abdelmalak@marriott.com
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We recently stayed at this property in Greenville and thoroughly enjoyed our one night stay. The room was clean and comfortable. Bed was outstanding, we slept very well. Check in and out was easy and error free.
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning,
Our hotel is not a pet friendly hotel, with the exception of service animals. Marriott does have other hotels that are close by that do allow pets with a fee, the Residence Inn and TownPlace Suites by Marriott. Both hotels are located within 5 miles of our location.
Sincerely,
CY Greenville Haywood Mall
There are more places to choose from in the Greenville area.
PRICE RANGE
C$163 - C$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott greenville haywood mall hotel greenville, greenville marriott, greenville courtyard
LOCATION
United StatesSouth CarolinaGreenville
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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