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Crowne Plaza Greenville

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Crowne Plaza Greenville
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258 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Westport, Connecticut
Reviewed 3 weeks ago

This hotel has been renovated within five years. The rooms are terrific for work space, sleeping, great showers. The restaurant is very open and bright with good service. If your looking for more, Ruth Chris Steak House is attached. Nice exercise room and pool setup.

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Helpful?
Thank Kevin M
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for sharing your wonderful review about the Crowne Plaza Greenville with the Trip Advisor Community. We are pleased to know that your stay was pleasant and enjoyable Our staff works very hard to ensure all of our guests have a memorable experience . We look forward to welcoming you back to the Crowne Plaza Greenville

Tebessa
Reviewed 13 December 2016 via mobile

In two words. Attractive hospitality. Nice hotel with professional staff. Starting from the bus driver to managers. Just ask and you'll be immediately served. The black point is the location. Need to book a cab or rent a car

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Helpful?
Thank Samsoum
Cincinnati, Ohio
Reviewed 8 December 2016

Stayed over Thanksgiving, and the hotel was slow. For some reason, they gave us rooms on the same side, and within feet of where a LOUD crew and equipment were re-stuccoing the hotel exterior at 7:30 AM- Fri. after Thanksgiving. Even rooms across the hall (whole hall was empty) would have been 100% better. They knew how bad it would...

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Helpful?
Thank GPG-Owner
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We were extremely disappointed that you had such a poor experience during your recent stay with us and sincerely apologize for the inconvenience you experienced . You are correct in that our front desk team should have never assigned you a room on the outside of the hotel as we certainly knew about the stucco repair crew working on the...

Atlanta, GA
Reviewed 21 November 2016

I was a bit leery to book here after reading reviews, but Embassy Suites was booked with other soccer teams the wkend of our tourney, so I had to find another hotel for 15 families. I have to say, I was extremely impressed with their Event Coordinator, Lauren Bobo. She was ON IT every single time I emailed her which...

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Helpful?
Thank atljul
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you very much for your kind review regarding your teams stay with us for the soccer tournament . We are pleased that you found the hotel's amenities and services to be a good fit for soccer teams and families. Our staff works very hard to help create a pleasant and hassle free environment for all especially during their very...

Greenville, South Carolina
Reviewed 14 November 2016

Stayed here for a week while searching for a new home in Greenville. Impressive lobby, ridiculously comfy bed, but a lackluster room. The bathroom door had a broken door handle. The bathtub had a missing shelf but all of the glue and caulk was still there. There was no exhaust fan in the bathroom. TV was 32". Coffee maker was...

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Helpful?
1Thank styx84
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We were disappointed to learn of your experience during your recent stay with us. Thank you for letting us know of the issues in your guest room. I have asked our building maintenance engineer to thoroughly inspect the room your stayed in and to immediately correct all deficiencies. We are glad you enjoyed our beds as we just installed Sealy...

Houston, Texas
Reviewed 8 November 2016

This hotel was very disappointing to be a Crowne Plaza. My initial check-in was a poor experience. The front desk agent kept answering the phone which delayed my check-in and he didn't even excuse himself before he picked up he just did and had me and my co-worker waiting. Also, the room just didn't feel clean. You can tell they...

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Helpful?
Thank BmHouston84
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Please accept my sincere apologies for you recent experience at our hotel. This is certainly not the type of service that the hotel is known for nor is it the type of feedback that we hear often . Our team takes great pride in delivering exceptional service to our guests and I have shared your comments with our front office,...

North Charleston, South Carolina
Reviewed 21 October 2016

I had to make a late reservation on Friday, I am form Greenville County and I often go up to visit older relatives or volunteer for historical events. Well on this particular weekend, the hotels were gouging people over the lack of rooms. Greenville, where they roll up the sidewalks at 11 pm was asking $174 plus for a standard...

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1Thank GregoryDee
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind comments about your recent stay with us. We are delighted that you felt that our staff was very professional and you had a" no hassle experience". Our team takes great pride in creating productive and enjoyable stays for all of our guests and we are please that we were able to accomplish that for you...

Lexington, South Carolina
Reviewed 17 October 2016

We found this hotel on the Booking.com website and got a great price on our room. It's located near just about everything in Greenville. Our room was very nice, we had a king sized bed and it was very roomy and comfortable. We ordered room service for breakfast and enjoyed it very much. There was some kind of perfume smell...

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Helpful?
1Thank Missy M
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking time to share your kind comments about your recent visit to the Crowne Plaza Greenville . We are please you found our guest rooms to be roomy and comfortable and enjoyed our in room dining service for breakfast. Our team takes great pride in creating memorable experiences for our guests and we are pleased we were...

Atlanta, Georgia
Reviewed 2 October 2016

My stay was average. Rooms were nice and clean. Bathrooms passed my cleanliness test- which really depends on whether my stay will be pleasant or not. The driver was extremely courteous and friendly and offered lost of eating suggestions. The only downside of my stay: When I walk in or come and go, I expect to be greeted. Period. While...

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Helpful?
2Thank ScorpioWande
IHGService, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear ScorpioWande, Thank you for staying with us during your business trip and for writing us a review. We’re glad that our location was suitable to your business travel. I am glad to know that you have regarded our rooms and bathrooms to be nice and clean and commended our shuttle driver. On the other hand, please accept my sincere...

Carrollton, Georgia
Reviewed 17 September 2016

Good: Room was clean, comfortable and quiet. Bad: WI-FI went out due to a water pipe break, no service available - no timeline when would be up/running - not able to get work done as a result. No compensation such as drink, food, etc. Ugly: After a hard day my colleagues and I were deciding on whether to go to...

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Helpful?
Thank burlingham
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you taking time to share your comments regarding your recent stay with us. We were very disappointing to learn that your visit was less than satisfactory as our team is truly focused on providing friendly professional service to all of our guests. We apologize for the inconvenience causes due to a water-main break that flooded the hotel commuter equipment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Region: United States > South Carolina > Greenville
Price Range: $155 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Greenville staff and other travellers.
3 questions
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Lexington, South Carolina
6 days ago
Anderson, South Carolina
over a year ago
Anderson, South Carolina
over a year ago

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Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No microwaves in room but, they are in the basement. Great Refrigerator. Good TV channel selection.”
 of 5 bubbles GregoryDee, 21 Oct 2016 | Read review
“4th floor was good.”
 of 5 bubbles burlingham, 17 Sep 2016 | Read review
“Both times I have stayed here really nice and both times I have stayed on higher floors.”
 of 5 bubbles 961ronr, 11 Sep 2016 | Read review
“Avoid this property”
 of 5 bubbles C6773TDrickm, 27 Aug 2016 | Read review
“Ask for a room without a view of the top of the roof so you don't stare into AC and heating units.”
 of 5 bubbles simnznc06, 1 Aug 2016 | Read review
5 of 5