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Crowne Plaza Greenville

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Crowne Plaza Greenville
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261 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Zaventem
Reviewed 22 May 2013

The hotel was not great but also not really terrible. The thing that I missed most was personality. The hotel is big and with just a few guests it feld really empty. And then it shows that there is no pleasand athmosphere in the hotel. Besides that the cost for the breakfast was way too high. Too bad, but I...

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Helpful?
Thank Bart V
IHGCare, Guest Relations Manager at Crowne Plaza Greenville, responded to this review

Dear Bart V, Thank you for your recent stay with us and reviewing our property. Please accept my apologies for falling short of your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. I have taken note...

Charlotte, North Carolina
Reviewed 5 April 2013 via mobile

I had a nice suite on the 6th floor, the room was very comfortable, well appointed. I am looking forward to the New Look for the property, that starts in May and should be completed in October. Dinner was at Ruth Chris, which is right off the lobby, they do all the food for the property so the quality and...

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Thank carlwhite
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Mr. White thank you for your kind comments on the Crowne Plaza Greenville . Our staff works very hard to ensure each guest has a pleasant and productive visit to the hotel. We are delighted that you enjoyed your stay with us and hope you will visit us again soon

USA
Reviewed 26 March 2013

They have the loudest heat\air room units I've ever heard! Cannot control the fan. They roar or go off. Keeps you awake most of the night! Pool was clean, but skylights look like they have piles of bird feathers on top of them. Front desk staff were nice. Mr. Robbie was superb. Bar ceiling still dirty from last time. Fitness...

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Thank visitin
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your feedback on your stay with us . I wanted to let you know that The Crowne Plaza Greenville is about to start a $ 4.5 million dollar total hotel renovation that will include all 200 guest rooms ,lobby and public spaces estimated time frame May- Sept 2013. The hotel will have a completely new look design...

White Lake, North Carolina
Reviewed 25 February 2013

Stylish and well kept property. We have stayed here twice and very pleased both times. Staff is friendly and helpful. Was given a Comp breakfast coupon for my wife and I. Full buffet breakfast was average but better than your typical motel morning set-up!

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Thank coach38nc
Hartford, TN
Reviewed 12 February 2013

My associate and I stayed here for business and were more than pleased with this facility. Upon entering the front door I heard Cynthia at the desk say "Welcome ! How can I help you ?" She was so warm and friendly it felt like I was visiting a neighbor. We wanted to explore the downtown area and Rodney marked...

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Thank Donna H
Florence, South Carolina
Reviewed 8 February 2013

Beautiful entrance and lobby. Rodney, front desk clerk, was very professional, polite and responsive to our needs. Although the room does not have a refigerator, the hotel will bring one upon request. The heating unit was not working properly & Lynn readily changed our room to across the hall. The breakfast was delicious but can be a little pricey. I...

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Thank Tina B
Clayton, North Carolina
Reviewed 7 January 2013

My family and I went to Greenville for a birthday party on the weekend. We had two rooms, one with a king bed and the other one two queen beds. Both rooms were very clean and comfortable. Internet speed was good which pleased my teenagers! Bathrooms were very clean and towels looked new! Location is also very good. Actually this...

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Thank smvseastar
Columbia SC
Reviewed 19 November 2012

We visited Greenville for a soccer tournament with 6 other families. The staff was extremely helpful and accomodating. The rooms were clean and the beds were very comfortable. It has great access to the highway and there are lots of resturants within a 5 mile radius. Pool was clean and large for an indoor pool. A hot breakfast came with...

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Thank Captvege
Columbus, Georgia
Reviewed 12 November 2012

Stayed here the weekend for a birthday party in Greer. This is a nice hotel. The elevator was the oldest I've ever seen lol. Ruth Chris attached to the hotel. The beds were very soft. Not a bad thing for some. Everything was clean. Overall the check in was smooth. The front desk was very polite. The location is great....

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Thank TLinds
Watertown, Wisconsin
Reviewed 9 November 2012

I recently had a buisness meeting in Greenville and this hotel was recomended. After staying at a few Crowne Plazas recently that were outdated it was a pleasure to stay at this location. The hotel has been maintained well and my room was clean and comfortable. I was a little disapointed that I was not upgraded to a king room...

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Thank Mark J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Road, I-385 exit 37, Greenville, SC 29607
Region: United States > South Carolina > Greenville
Price Range: $183 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Greenville staff and other travellers.
3 questions
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Lexington, South Carolina
1 month ago
Anderson, South Carolina
over a year ago
Anderson, South Carolina
over a year ago

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Questions? Get answers from Crowne Plaza Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No microwaves in room but, they are in the basement. Great Refrigerator. Good TV channel selection.”
 of 5 bubbles GregoryDee, 21 Oct 2016 | Read review
“4th floor was good.”
 of 5 bubbles burlingham, 17 Sep 2016 | Read review
“Both times I have stayed here really nice and both times I have stayed on higher floors.”
 of 5 bubbles 961ronr, 11 Sep 2016 | Read review
“Avoid this property”
 of 5 bubbles C6773TDrickm, 27 Aug 2016 | Read review
“Ask for a room without a view of the top of the roof so you don't stare into AC and heating units.”
 of 5 bubbles simnznc06, 1 Aug 2016 | Read review
5 of 5