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The Westin Hilton Head Island Resort & Spa

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1,394 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Hilton Head Island Resort & Spa
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Showing 1,379: English reviews
Maumelle, AR
Reviewed 2 weeks ago

This was first time to Hilton Head. We originally had reservations at the Omni, but it was cancelled by the Omni because the damage from the recent hurricane. I am pretty happy that we booked the Westin. The hotel looked practically untouched by the Hurricane. The room was spotless and we had a good (not great view) of the ocean....

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Helpful?
Thank CSD
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you chose to celebrate your 13th wedding anniversary at our beautiful resort. Congratulations! It was great to know you enjoyed an ocean view guest room and the signature Heavenly Beds/Heavenly Bath. We appreciate your comment that the staff was wonderful as they strive to provide personal and instinctive service to all our guests. We are also...

Reston
Reviewed 3 weeks ago

The Westin Hilton Head Island Resort & Spa is a wonderful resort for families. My boys loved the pool, movie night, and water sport activities available on Hilton Head. Hilton Head is our favorite annual family vacation and the spa was very nice.

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Helpful?
Thank ashleylh2016
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your relaxing vacation at The Westin. Delighted to know your family enjoyed the amenities, and that you also experienced the signature Heavenly Spa. We look forward to welcoming you back soon for your annual family getaway. - Tim Freisen, General Manager

Chicago, Illinois
Reviewed 3 weeks ago

I visited for two nights in November 2016. My accommodation was fine; the room was spacious and featured tasteful décor. (Note: the décor felt tasteful and appropriate to a coastal location but avoided the clichés of 'old Southern' décor; this was appreciated.) The bed was, as is the norm for a Westin, very comfortable. My room had a couple of...

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Helpful?
Thank brmusicman
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback, as a valued SPG Gold Member, on your recent stay at The Westin. It was great to know you appreciated our beautiful ocean front resort grounds and the spacious, tasteful décor of the guest room as well as the signature Heavenly Bed. Please accept my sincere apology that your arrival process was not exceptional and...

Reviewed 4 weeks ago via mobile

My wife and I are SPG members and decided to stay fairly close (within an hour) to home for her birthday. First, as SPG members, we have yet to have a bad experience at any SPG property we have stayed at. The Westin on Hilton Head is right on the beach. The staff is very courteous and they have an...

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Helpful?
Thank Robert L
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing, as valued SPG members, that The Westin is an awesome resort. It was great to know you had a really good time enjoying the resort amenities. We appreciate your comment that the staff is very courteous as they always strive to provide personal and instinctive service to our guests. We look forward to welcoming you back...

Atlanta, Georgia
Reviewed 4 weeks ago

We booked here at the last moment due to wanting a good ocean view room. We were impress how close the hotel is to the beach. For the large size, the hotel is quiet and spacious. We didn't realize that a wedding was going on and other activities, since it was Halloween weekend and a couple of weeks after hurricane...

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Helpful?
Thank FlyNurse365
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you were very impressed with the ocean front location and spaciousness of The Westin. We also appreciate your comment that Bruno was awesome as our team strives to ensure our guests are well cared for and treated special. We look forward to welcoming you back soon for a rejuvenating stay and also to experience our signature...

London, Canada
Reviewed 4 weeks ago

This was a 2 night stop as a treat, but we did not expect the size of the island. The Westin was very nice, but empty due to Hurricane Matthew 2 weeks before. Hotel in great shape, but somehow bare, and that cannot be due to the facilities...they were first rate.

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Helpful?
Thank IH9
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing The Westin is a very nice ocean front resort. We appreciate your comment that the hotel is in great shape after Hurricane Matthew as we received very minimal damage. We look forward to welcoming you back soon for another renewing getaway. - Tim Freisen, General Manager

New York City, New York
Reviewed 4 weeks ago

Just spent a week here while in Hilton Head for business. The Resort is located on a lovely beach of silky sand. If you manage a sunrise beach walk you are likely to be rewarded by a spectacular sunrise, flights of pelicans and a likely dolphin sighting. The grounds of the resort are quite nice. You will definitely want a...

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Helpful?
Thank Melinda B
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your week-long stay at The Westin for business was very enjoyable. It was great to know you experienced the awesome beach and that nature provided some beautiful sights. We also appreciate your comment that the food you experienced in the restaurants was quite good. We certainly look forward to welcoming you back soon for a renewing...

Hilton Head, South Carolina
Reviewed 2 November 2016

This is one of the finest hotels I have ever stayed in; it's right on the beach has a great bar, excellent food & the spa is a definite must-get the signature massage & come early to use the sauna, whirlpool, lounge & steam room

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Helpful?
Thank kittyderr
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had an excellent stay at The Westin recently. It was great to know you enjoyed our awesome beachfront location, as well as the bar/restaurants and renewing Heavenly Spa. We look forward to welcoming you back soon for another rejuvenating stay. - Tim Freisen, General Manager

Kennesaw
Reviewed 1 November 2016 via mobile

Perfect refuge! My traveling friend and I had a very poor experience with a prior booked location and knew we could not stay there! Called The Westin at last second and they responded beautifully! Our room was gorgeous, the hotel facilities so lovely, bar area delightful as well as the dining. All of this just before Matthew decided to make...

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Helpful?
Thank Pat H
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had a renewing stay at The Westin earlier this month. It was great to know you enjoyed a gorgeous guest room, lovely facilities, and the delightful bars and restaurants. As our resort sustained very minimal damage from the storm, we are happy to be welcoming guests and striving to ensure they are well cared for....

Washington DC, District of Columbia
Reviewed 1 November 2016

The location PERFECT. The room PERFECTLY comfy with a great ocean view and no noise from pool and bar area below. The service from check-in, pool dining, valet all PERFECT! So PERFECT after business meeting was complete, stayed another night to relax. Would definitely stay at the Westin Resort again. Note that there is an added resort fee on top...

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Helpful?
Thank ktball2016
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had a perfect stay at The Westin recently for a business meeting which encouraged you to stay for another night of relaxation. We appreciate your comment that the staff ensured you were well cared for and treated special. We look forward to welcoming you back soon for another rejuvenating stay. - Tim Freisen, General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 

Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928-5583
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $238 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
Hotel Style:
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#6 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Hilton Head Island Resort & Spa staff and other travellers.
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Questions? Get answers from The Westin Hilton Head Island Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is convenient.”
 of 5 bubbles LindaHumphries, 4 Dec 2016 | Read review
“High floor, ocean-facing”
 of 5 bubbles NorskeDecaturIL_USA_, 3 Dec 2016 | Read review
“Lovely room with an ocean view, hotel is dated and getting shabby. Staff is helpful though management could do better on customer service.”
 of 5 bubbles JROSSMANN23, 2 Dec 2016 | Read review
“Every room has a view of the ocean. Some just from a side view. All rooms have private balconies”
 of 5 bubbles keithmX3399CN, 30 Nov 2016 | Read review
“Skip the breakfast buffet at the hotel.”
 of 5 bubbles CSD, 22 Nov 2016 | Read review
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