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Hilton Head Marriott Resort & Spa

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1,845 Reviews from our TripAdvisor Community

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Showing 1,827: English reviews
Atlanta, Georgia
Reviewed 26 August 2014

Love everything about the hotel. Food options could be better at night. Pool service was good. Breakfast buffet waiters were very friendly. Rooms are nice but need to be renovated. Very clean and well stocked.

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Thank Jecatatu
Chicago, Illinois
Reviewed 25 August 2014

I just got back from a very nice stay at this resort on Hilton Head Island. The views from the ocean front room were spectacular. I am a Platinum Premier Elite member and was treated with true Marriott hospitality. The only thing wrong with this property as other people had mentioned was that the rooms are in need of remodeling....

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Thank xnavyron
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear xnavyron, Thank you for your loyalty and choosing to stay at the Hilton Head Marriott Resort and Spa. We appreciate your feedback from your recent stay. We are very exited to see that you had a good time while in Hilton Head. It is a very relaxing town and we are very happy to see that it treated you...

Reviewed 25 August 2014

My family of 5 stayed here for the first time last week. The location was great and the beach was perfect but the actual hotel was definitely subpar! When we checked in to our oceanfront double room I was surprised that there was not a sofa bed. When I asked at the front desk they said that not all double...

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2Thank 3sonmom
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear 3sonmom First, and foremost, thank you for your feedback from your stay. We are always looking to exceed and without guest comments we would not know where we may need improving. I understand that your stay here must have been frustrating. Your issues are taken seriously and have been passed on to all management of the concerned areas. We...

Summerville
Reviewed 24 August 2014

My wife and I went here for the weekend for our 8th anniversary. We enjoyed our stay here. The only reason I give it 4 stars is that the rooms need to be a little more fixed up. Like the popcorn on the ceilings were coming off. The bedding was nice. Other than that the resort has everything your looking...

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Thank Kinslee07
Bridgewater, New Jersey
Reviewed 24 August 2014

We just returned from our trio to Hilton Head and the Marriott Resort and Spa. We selected this location based upon Fodor's and Frommer's recommendations. I admit that I read some Trip Advisor reviews prior to our departure and was concerned at what we might find upon our arrival. We did not experience any delays when we checked in, nor...

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1Thank Donna G
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear Dee S, First, and foremost, thank you for your feedback from your stay. We are always looking to exceed and without guest comments we would not know where we may need improving. We appreciate all of your positive comments. It is always nice to see when we have succeeded in the eyes of our guests. As you know, we...

Forest, VA
Reviewed 23 August 2014

This hotel has a lot to offer (liked the 2 pools, pool bar, large pool deck, live poolside music, close proximity to beach), but sleep is not one of them! Their ancient mattresses were so uncomfortable that a good night's rest was not possible. I asked if we could move to another room with a better mattress, and was told...

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Helpful?
Thank ForestVANancy
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear ForestVANancy, Thank for you choosing to stay with us here at the Hilton Head Marriott Resort and Spa. We appreciate you taking the time to give us some feedback over your recent stay. We appreciate your positive comments over the hotel and property. I'm terribly sorry for the uncomfortable nights sleep. A good nights rest is important to get...

california
Reviewed 23 August 2014

After reading the reviews, I was skeptical of booking our 4 day stay. The price was right and the location was terrific so I decided to give it a chance. Glad we did. I certainly don't understand all the naysayers who gave it a poor rating. Our ocean view room on the 3rd floor was clean and cheerful and well...

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1Thank awsm
Reviewed 23 August 2014

This place is a TRAIN WRECK and not ONE of the management - not Matthew, Patrick, Trevel (sp?) or the Director of Operations (Pam, I think?) - care AT ALL about the deplorable condition of their hotel and certainly not about their guests who are subjected to it. When we checked in, I gave the front desk clerk (Trevel?) my...

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6Thank Teri S
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for your loyalty. We appreciate you choosing to spend your time at the Hilton Head Marriot Resort and Spa. While we pride ourselves in meeting and exceeding our guests’ expectations, we have obviously failed you and for that we sincerely apologize. I’m terribly sorry about the issues you encountered during your stay. I assure you that this is...

Reviewed 23 August 2014 via mobile

We recently stayed at the Marriott. This will be our first and LAST time staying here! We have traveled to hilton head for the last 5 years and usually stay at the Sonesta! What a difference. Landline phones don't work and Wifi provided by hotel doesn't either! Rooms are not only outdated, but unkempt. Couch was torn exposing cushion and...

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4Thank Jennm82
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear Jennm82, Thank you for taking the time to give us feedback over your recent stay. I'm terribly sorry for the issues you encountered while being our guest. It is our goal to go above and beyond for everyone and apparently we have failed, and for that we sincerely apologize. Please be aware that we are expecting renovations this coming...

Charlotte, North Carolina, United States
Reviewed 22 August 2014

As a Platinum member who has chosen this hotel as our family vacation spot for the past 5-6 summers, we will no longer be returning. The rooms have been 'dated' since we have been going to Hilton Head to stay at this wonderfully located property. The issues that will keep us from booking it next year are purely operational and...

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1Thank Naomi A
HiltonHeadManagement, Manager at Hilton Head Marriott Resort & Spa, responded to this review

Dear Naomi A, First off, thank you for your loyalty to the Marriott brand as well as our hotel. We appreciate you taking the time to give us an overview of your recent stay. While we pride ourselves in meeting and exceeding our guests’ expectations, we obviously failed you and for that we sincerely apologize. We do thank you for...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover a premier oceanfront hotel at Hilton Head Marriott Resort & Spa. Our world-class resort in Hilton Head, SC offers you an island escape in utter paradise. Enjoy newly renovated guestrooms, award-winning dining, three championship golf courses and spa. In addition, our distinctive Hilton Head oceanfront hotel's staff always delivers superior service to make your stay even more special. Our outstanding family-friendly retreat also offers a wide array of impressive amenities, including golf, tennis, biking, parasailing and so much more. Take advantage of our unbeatable location and enjoy easy access to a variety of nearby destinations, including local airports, shopping and popular tourist attractions. Plus, this Hilton Head resort provides dynamic event spaces, creating an ideal location to host your celebration or professional conference. Experience supreme relaxation and scenic views at Hilton Head Marriott Resort & Spa. ... more   less 

Additional Information about Hilton Head Marriott Resort & Spa

Address: 1 Hotel Cir, Hilton Head, SC 29928-5146
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $287 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Head Marriott Resort & Spa 4*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com and Booking.com so you can book your Hilton Head Marriott Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Head Marriott Resort And Spa
Hilton Head Marriott Hotel Hilton Head
Marriott Hilton Head
Hotel Style:
#5 Spa Hotel in Hilton Head
#5 Luxury Hotel in Hilton Head
#6 Top resorts Hotel in Hilton Head
#10 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Head Marriott Resort & Spa staff and other travellers.
28 questions
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Detroit, Michigan
Amherst, New Hampshire
18 days ago

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Questions? Get answers from Hilton Head Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the top floors, the view will be better.”
 of 5 bubbles MenaDance, 22 Mar 2017 | Read review
“ocean front is well worth the cost”
 of 5 bubbles Jo-CT, 21 Mar 2017 | Read review
“Oceanfront rooms are worth it for the view”
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  • King Bed Oceanfront Room (9th Floor)
 of 5 bubbles lirwin13, 5 Mar 2017 | Read review
“Marriott Rewards members receive special offers & rates at various locations world wide.”
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  • Beach view from oceanside rooms.
  • Just before sunrise.
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 of 5 bubbles 29zeket, 3 Mar 2017 | Read review
“Go somewhere else.”
 of 5 bubbles O7476KVmikeh, 18 Feb 2017 | Read review
5 of 5