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Marriott's Grande Ocean

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717 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Grande Ocean
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Showing 707: English reviews
Cedar Grove, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

This Marriott is not a hotel per se, but a resort whose rooms are owned by individual investors and is managed by Marriott Corp. It is a similar arrangement to places like Kingsmill in VA. I chose this type of property because the unit I was able to rent was large, with two separate bedrooms and two full baths. My... More 

Helpful?
2 Thank Paul D
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your positive review, Paul. We are glad you and your family enjoyed your stay experience mentioning the villa amenities, activities and helpful staff as highlight. We are sorry to hear about the challenge with the front gate guard and hope to see you again in the near future. More 

Simpsonville, South Carolina
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2016

We go to HHI multiple times a year and always stay at one of the Marriott Resorts. Grande Ocean is our favorite. Always comfortable, well maintained and right on the Beach. Multiple pools, Some nice lounging areas overlooking the dunes, and other nice shady areas for reading if desired. The units are very nice and kept up to date. Interiors... More 

Helpful?
Thank barleycorn1
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this review

We are happy to hear that Marriott's Grande Ocean is your favorite resort! Thank you for your five-star review, and we look forward to hosting you again in the near future. More 

Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 25 October 2016 via mobile

This is everything Marriott stands for and more. The resort is beautiful. Lots of pools, the ocean, great service and beautiful 2 bedroom , 2 bathroom villas. This is my 10th visit here and it maintained the glamour and the attraction. Bravo!

Helpful?
Thank Rene K
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your positive review, Rene. We are happy to hear you enjoyed you visit due to the multitude of amenities the resort has to offer. We hope to see you again soon! More 

Annapolis
Level Contributor
3 reviews
Reviewed 17 October 2016

MARRIOTT Grande Ocean is a superior destination with many amenities and scheduled activities on the resort. Very helpful concierge and knowledgeable staff. Spacious suite, clean, and recently renovated rooms. Beachfront property at a great location

Helpful?
Thank thomasgI5737WE
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for the five star feedback. We are happy to hear your stay was enjoyable due to the multitude of amenities, activities and great location. We hope to see again soon! More 

Leesburg, Virginia
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 October 2016

We were told it is the best of the 7 Marriott properties on HH and we have every reason to believe that is accurate. Villas are immaculate and well-appointed. This really represents Marriott's top quality reputation. Multiple pools and best hot tubs we have seen on any Marriott property across the globe. Right on the beach for good walking, bicycling... More 

Helpful?
1 Thank John D
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your five star review, John. We are glad to hear you had an enjoyable stay due to the well-appointed villas, convenient location, helpful staff and the multitude of activities. We look forward to your next stay with us! More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016

The staff at the Grande Ocean was excellent and the property is beautiful. We spent a four nights at the Grande Ocean and had a wonderful time. Unfortunately, we were evacuated three days early due to the threat of Hurricane Matthew. Surprisingly corporate Marriott is telling me per the confirmation notification they have no responsibility to replace or refund the... More 

Helpful?
3 Thank TimC14223
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review. While we are happy to hear hear you enjoyed the property and staff, we're disappointed to hear your vacation was affected by hurricane Matthew. We would like to learn more about your concerns. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach... More 

Raleigh, NC
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 4 October 2016

If you have read a few of my previous reviews of this property, you might find this one to be a little less glowing. We have owned a week at this resort since before it was even built. We know it very well. I have always had nothing but glowing things to say about it. The property is still in... More 

Helpful?
4 Thank Caniac
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your positive review. While we are glad you enjoyed your overall stay experience due the recent renovations and new decor, we are sorry to hear your requests were not met and you had some challenges with the AC unit. We hope to have the chance to service you again in the near future and far exceed your... More 

Atlanta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 October 2016

Marriott Grande Ocean is BY FAR the BEST Ocean front Resort in Hilton Head Island SC.. Its been recently renovated and the 2 Bedroom 2 Bath Villa is just STUNNING, NEW & UPDATED. The entire STAFF went above and beyond; Absolutely EXCELLENT CUSTOMER SERVICE FROM ALL STAFF. This is the place to stay if you want 5 STAR LUXURY YET... More 

Helpful?
3 Thank D19Racing
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your five star review. We are delighted you and your family had a wonderful stay experience due to the convenient location, multitude of amenities and excellent service offered by the staff. We appreciate your input about the Beach Chairs rental prices and hope to see you again soon. More 

Hilton Head, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

This season at the Marriott Grande Ocean, the villas have all been renovated New beach theme furniture, all very comfortable according to Marriott standards. Also bright cheerful with a lighter color scheme which masde the already spacious villa seem larger. The staff from the front desk to the activity staff is friendly and very willing to accommodate your every need... More 

Helpful?
1 Thank Billyyjoe
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your five-star review. We are happy to hear our activities associates were able to make your vacation unforgettable. We hope to welcome you back to Marriott's Grande Ocean soon. More 

Oxford, Pennsylvania
Level Contributor
161 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 September 2016 via mobile

It has been 20 years. The facility is kept up two amazing standards and constantly updating and adding to the programs. We had a wonderful week and this gorgeous facility. The staff are excellent and we are most impressed with the general manager.

Helpful?
1 Thank dickpat
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review. We're happy to hear you enjoyed our friendly staff and resort. We hope to welcome you back soon! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Marriott's Grande Ocean

Address: 51 S Forest Beach Dr, Hilton Head, SC 29928-6220
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $239 - $954 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Grande Ocean 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Marriott`s Grande Ocean Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Grande Ocean
Marriott Hilton Head
Hotel Style:
#2 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Grande Ocean staff and other travellers.
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Questions? Get answers from Marriott's Grande Ocean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors generally offer better views. In unit laundry”
 of 5 bubbles KeeKeeBair, 27 Nov 2016 | Read review
“Many of the rooms windows are blocked by trees, so even when you are on the highest floor, there is no view.”
 of 5 bubbles ValerieO315, 6 Nov 2016 | Read review
“Rooms on top floors offer excellent ocean side views.”
 of 5 bubbles page520, 1 Nov 2016 | Read review
“Request an ocean view/high floor if you can get it”
 of 5 bubbles CherylR303, 29 Oct 2016 | Read review
“Rates are much less after the middle of August, as SC students return to school.”
 of 5 bubbles pauldJ3171KP, 26 Oct 2016 | Read review
5 of 5
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