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Marriott's SurfWatch

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503 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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Atlanta, GA
Reviewed yesterday NEWvia mobile

I am a Marriott rewards member and normally try to stay at a Marriott if available. I booked the SurfWatch because I was able to book a three bedroom which would accommodate me and a group of friends. The resort was wonderful!! We were only there for a weekend, but made the most of it. On Friday, we explored and...

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Helpful?
Thank GoEagles323
Portsmouth, Virginia
Reviewed 1 week ago

Visited SurfWatch as a get-a-way for the weekend... Room was excellent and definitely felt like home away from home. We had an "ocean view" however being on the 1st floor of the building we were in you can barely see the ocean water... I'd imagine a higher floor would give you the ocean view we were expecting. For this time...

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Thank Shivawn B
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Shivawn, thank you for your review. We are so happy to hear you had a nice stay with us here at Marriott's SurfWatch.

Florida
Reviewed 2 weeks ago

We have stayed a many timeshare resorts & have always had a few comments, either complaints or suggestions. This resort seems to have fulfilled our suggestions for all the other locations. We stayed in a large 3 bedroom unit that could sleep 10-12 people. One bedroom had a king bed & the other two bedrooms had 2 queen beds each....

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Helpful?
Thank Vicki P
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for taking the time to leave a review. We are happy to hear Marriott's SurfWatch exceeded your expectations. We hope you will join us again sometime.

atlanta
Reviewed 3 weeks ago

We just returned from a few days at this resort. We didn't realize the Island is still cleaning up from the Hurricane and unfortunately one of the main dump sites is right next to this resort. There are industrial size grinders going from 7am to 5pm mon-fri. and it's really noisy as they grind up all the down trees. Therefore...

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2Thank buttondeb
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. As a valued guest, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Franklin, Tennessee
Reviewed 4 weeks ago

Back again for January visit because of great experiences in past years. Happy to report that there has been no slippage in quality and service. If anything it has gotten better. Superb staff. Special kudos to Rosa at the front desk. She makes everyone feel like family and its like a return visit with relatives. The activities staff is better...

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Helpful?
Thank William H
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Welcome back, William! We are so happy to hear you enjoyed your stay with us and that our staff were able to make it even more exceptional. Thank you for taking the time to leave a 5 star review.

Phoenix, Arizona
Reviewed 4 weeks ago

Stayed here recently on a quick weekend getaway in January. I booked Marriott because my SPG status was matched and I wanted a 2BR room with kitchen. The property is really nice and peaceful. Kitchen was fully stocked and the room was very comfortable (actually got a 3BR.) The shower in the master was great with dual shower heads and...

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Thank Bryan M
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Bryan, thank you for your review. As we are a Vacation Club, this property does not operate as a hotel nor does it have the same full service amenities as a traditional Marriott Hotel. We hope to have the opportunity to deliver the 5 star experience on your next Marriott Vacation Club stay.

Newburgh, Indiana
Reviewed 22 January 2017

They gave us a nice gift of wine, cheese and crackers for our 25th wedding anniversary! So nice of Kiel! Also, we had been here a few years ago and loved the villa we stayed in then, so I requested the same building, not even thinking it possible to get the same room. To our delight, it was the exact...

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Thank maryblunk
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Happy Anniversary! Thank you for choosing Marriott's SurfWatch for your special occasion. We are so happy to hear you enjoyed your stay and hope you will join us again sometime soon.

Gray, Tennessee
Reviewed 21 January 2017

We stayed here only one night 1/14/17 in room 5261, it was a two bedroom condo. We were the first room right off the elevator, there was a master bedroom with a king and a second bedroom with two queens. The room was amazing and looked brand new, the master shower(no tub) could easily hold 4-6 people. The kitchen had...

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1Thank Chad M
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Chad, we are so happy to hear you enjoyed your short stay with us. We hope you will join us for a longer stay on Hilton Head Island soon.

Reviewed 18 January 2017

My husband and I celebrated our 20th anniversary here at this resort. We were looking for relaxing week to get away from it all and we found it right here. The unit was immaculate, the view splendid, and the staff so friendly. I needed to print something off while I was there and Allison was super helpful, as was Rosa...

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1Thank AuthorOfSuspense
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Happy Anniversary! Thank you for choosing Marriott's Surf Watch for your special occasion. We are so happy to hear you and your husband enjoyed yourself. We look forward to your next visit.

Winchester, Virginia
Reviewed 8 January 2017

The suite was comfortable, immaculate; the beds are so comfortable. Everything about this place is perfect. The ocean view was really beautiful, especially watching the sun rise. I would recommend this place to any family.

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1Thank lindalulu56
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

It is great to hear you had a comfortable stay. Thank you for taking the time to leave a perfect review.

531 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Marriott's SurfWatch

Address: 10 Surfwatch Way, Hilton Head, SC 29928-5336
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $333 - $893 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's SurfWatch 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Marriott`s Surfwatch Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's SurfWatch staff and other travellers.
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Questions? Get answers from Marriott's SurfWatch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you select an ocean view room try to get a high floor as the lower floor view is limited.”
 of 5 bubbles shivawnb2016, 20 Feb 2017 | Read review
“wait til all hurricane clean up is finished to stay here”
 of 5 bubbles buttondeb, 6 Feb 2017 | Read review
“The beach is a descent walk on the private bridge.”
 of 5 bubbles ChadM455, 21 Jan 2017 | Read review
“ask for ocean view”
 of 5 bubbles AuthorOfSuspense, 18 Jan 2017 | Read review
“They are all good!”
 of 5 bubbles emmeehan, 22 Dec 2016 | Read review
5 of 5