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Marriott's SurfWatch

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509 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Chicago, Illinois
Reviewed 30 October 2015

We've been staying at the SurfWatch for several years, every Labor Day, and it is the most relaxing vacation. We spend the week with family, and our routine is the same every year beach/pool/nap/beach/pool. It is awesome! The staff is always so friendly and cheery. Very helpful. The buildings are always immaculately clean and the upkeep is great. The pool...

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Helpful?
Thank Joy P
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Hi Joy! Thank you for being repeat guests. We are delighted you have found a home in Marriott's SurfWatch, and we look forward to your next visit!

Rochester, New York
Reviewed 24 October 2015

Got the opportunity to stay at this resort with my wife and her family for the week... we are sitting at the airport waiting to go home but we don't really want to go back to New York. We're all ready to go back home but yet we really don't want to go. Once we learned how to relax, this...

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2Thank cgrace002
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Thank you for the five-star TripAdvisor feedback on Marriott's SurfWatch! It is wonderful to discover expectations were exceeded throughout your recent family stay due to the accommodating service from associates and the multitude of daily activities. We hope to have the privilege of serving you on future Hilton Head getaways!

Tallmadge OH
Reviewed 16 October 2015

We traded a week through II for Hilton Head, and SurfWatch was our first choice. We were not disappointed. We enjoy the smaller resorts, and this one has charm. We had a second floor one-bedroom villa overlooking the pool and could see the ocean from our room. The resort has a picnic/firepit area that is a great gathering space for...

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2Thank 3seasonsOhio
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Thank you for the positive review! We are pleased you enjoyed the resort amenities and that Brad could assist you. We hope to see you again soon!

Grand Rapids, Michigan, United States
Reviewed 11 October 2015

BACKGROUND: We were not Marriott Vacation Club owners. We paid for our stay in cash. My husband and I were traveling with our 3 children and my 77-year-old dad. ROOM: The three bedroom is very spacious and clean and nicely decorated. The shower is the master was HUGE! The master has a king. The second bedroom has 2 queens with...

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4Thank Karen L
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Hi Karen! We are delighted you loved your stay, and we appreciate your feedback regarding signage. We look forward to your next visit!

Reviewed 11 October 2015

We've stayed here several times with our timeshare points and have never been disappointed. The staff is friendly and accommodating. Rooms are spacious and clean. The bathrooms were recently remodeled and have multiple shower heads to enjoy, although a bit overwhelming to manage at first. There is always something to do at the resort, but nothing interferes if you choose...

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Thank 2Aquaholics
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Thank you for your review! We are delighted you enjoyed the resort location and activities, and we hope to see you again soon!

Reviewed 6 October 2015 via mobile

Didn't expect a 3 bedroom. Stayed from October 1-4. This place is nice. Staff is very friendly. Rained the whole weekend we were there but we still went and did aqua aerobics. It would have been nice for them to have more rainy day events. Also would have been nice to maybe get text updates on information instead of the...

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1Thank Mary L
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Hi Mary! We are sorry to hear the weather wasn't great during your stay, but we are pleased to hear the associates were accommodating and you were able to enjoy aqua aerobics. Your feedback regarding adding more alternate activities and text message communication has been passed to the management team. We hope to see you again on your next visit...

Williamsburg, Virginia
Reviewed 29 September 2015

Surfwatch is a beautiful resort with all the amenities that are great for families and beachlovers. Restaurants abound nearby as well as bike rentals, golf, etc. Marriott offers a few deals with local golf courses which is a nice perk. Very well maintained, clean accomodations and grounds.

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Thank Marion R
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Thank you for the positive review, Marion! We are glad you enjoyed the resort's amenities and proximity to local venues. We hope to see you again soon!

Strongsville, Ohio
Reviewed 26 September 2015 via mobile

We love, love, love SurfWatch! This is our 7th or 8th stay at this resort. From the courteous, professional, helpful, & friendly staff, to the beautifully maintained grounds, great fitness center, super comfortable Marriott bedding, spacious & luxurious units... SurfWatch has it all! We love the ocean front Sea Salts pool & bar. Clean & well maintained gas grilling areas...

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Helpful?
Thank Will H
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Hi Will! Thank you for the glowing recommendation! We are delighted you visit so often and that our associates are always ready to assist! We also look forward to seeing you next year!

Saint Simons Island, Georgia
Reviewed 19 September 2015

We had a family reunion and we booked two three bedroom suites. They were both very nice units. The kids enjoyed all of the planned events ... movies, smores, painting mason jars .. It rained one whole day that we were there, but with the indoor pool and all of the activities, no one was bored. There is access to...

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Thank Lane W
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Hi Lane! Thank you for your five-star review. It is thrilling to see you found Marriott's SurfWatch ideal for families as a result of the spacious villa and multitude of daily activities offered. We look forward to hosting your family on future getaways to Hilton Head!

Reviewed 16 September 2015 via mobile

Spent a week at Surf Watch and it was pretty darn dull and not very comfortable. I understand these villas were recently refurbed. The kitchen, living and dining rooms were fine and the master bath shower awesome with it multiple sprays and jets! However the beds were like rocks. This was a 2 bedroom villa with 1 king and 2...

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Thank Rainbow730
MarriottVacationClub, Corporate Customer Care at Marriott's SurfWatch, responded to this review

Thank you for your review of Marriott's SurfWatch. While we are glad you found the villa well-appointed, it is disappointing to discover your stay failed to exceed expectations due to the comfort level of the beds. The feedback on your visit has been shared with resort management and we thank you for your comments. We look forward to your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Marriott's SurfWatch

Address: 10 Surfwatch Way, Hilton Head, SC 29928-5336
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $500 - $913 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's SurfWatch 3.5*
Number of rooms: 195
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Also Known As:
Marriott`s Surfwatch Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's SurfWatch staff and other travellers.
33 questions
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Questions? Get answers from Marriott's SurfWatch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 bedroom unit was outstanding.”
 of 5 bubbles retirement08, 18 Mar 2017 | Read review
“If you select an ocean view room try to get a high floor as the lower floor view is limited.”
 of 5 bubbles shivawnb2016, 20 Feb 2017 | Read review
“wait til all hurricane clean up is finished to stay here”
 of 5 bubbles buttondeb, 6 Feb 2017 | Read review
“The beach is a descent walk on the private bridge.”
 of 5 bubbles ChadM455, 21 Jan 2017 | Read review
“ask for ocean view”
 of 5 bubbles AuthorOfSuspense, 18 Jan 2017 | Read review
5 of 5