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BEST WESTERN Patriots Point

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626 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Hamilton, New Zealand
Reviewed 19 May 2016 via mobile

My hotel room was kept immaculately clean by the housekeeping staff. It's got great access to highways across Charleston, although isn't in what I'd consider a hub itself. There's a supermarket and a variety places to eat nearby. Hotel decor/furnishing was a bit old/dated, but the bed was comfy and air con worked well. Breakfast wasn't great though...

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1Thank Genn S
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Genn On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations. Please come visit again soon. Best Western Patriots Point Mount Pleasant, SC

Charlotte, North Carolina
Reviewed 17 May 2016

Wanted to stay in a familiar area and chose a facility we'd used before. As with investments, past results are no guarantee of future performance; the previous time was very nice. This time... The rewards program wasn't recognized as expected. Several items in the room didn't work (perhaps only our room)? Television remote system is poor and our unit didn't...

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Helpful?
Thank Art W
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Art It is disheartening to hear about your recent experience at our hotel. Our sincerest your apologies for the inconvenience during your stay. Our renovations should be completed very soon. Rest assured your comments will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Best Western Patriots...

Charleston, United States
Reviewed 10 May 2016

We were in town for our son's college graduation and were very disappointed to arrived and find the hotel was under renovations (with no prior warning). Our room had a musty odor, the tub had a huge crack down the middle (covered over by a rubber mat) making us feel we would be visiting the room downstairs at any moment....

Review collected in partnership with Best Western
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Thank Patty W
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Patty Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. We apologize for the inconvenience during our renovations. The renovations should be completed very soon. We appreciate your business and hope you will give us...

Hamilton, Canada
Reviewed 4 May 2016

My wife and I stayed 2 nights here at the end of March. Although the location is good, the hotel is not. After our first night we went out and toured the area. Upon arriving back at the hotel after 6 pm, we found the bathroom had not been cleaned. I went down to the make shift office to complain....

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Helpful?
Thank bdarrall
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We...

Hilton Head, South Carolina
Reviewed 29 April 2016

We stayed specifically to tour the Yorktown. Very close, with easy access, and restaurants too. Can't say enogh about The Chareslton Fish House, but that's another review. Best Western is a very good choice if you like reasonable prices for a nights stay. The staff was very accommodating, which I'm sure was hard given they are undergoing renovation. Our room...

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Helpful?
Thank Richard H
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Richard: On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations. Please come visit again soon. Best Western Patriots Point Mount Pleasant, SC

Chatt, United States
Reviewed 27 April 2016

Staff is rude, hotel is undergoing major renovations as of 04/16 but graffiti is already back on the walls. We should have realized our mistake when we pulled in and there were signs posted by the local police department reminding us to lock our vehicle.

Review collected in partnership with Best Western
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Thank Rachel O
Blythewood, South Carolina
Reviewed 25 April 2016

Hotel is way over due for renovations. Only stayed one night even though I paid for two nights. I would not recommend this hotel to anyone unless they renovate. Pool appeared to be ready but closed sign on gate for some reason.

Review collected in partnership with Best Western
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Thank svl51
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Valued Guest Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. We appreciate your business and hope you will give us another chance to serve you. Best Western Patriots Point Mount Pleasant, SC

Mount Pleasant, SC
Reviewed 24 April 2016

I would not recommend staying in this hotel until renovation is complete. Our room was a adequate and the staff was pleasant but the room was expensive under the best of circumstances which made our stay somewhat unpleasant.

Review collected in partnership with Best Western
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Thank Janet C
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Janet On behalf of our staff, we sincerely apologize for the problems you encountered during your stay with us. Our renovations should be completed in a couple of weeks. Please come back so you can experience our hotel at it's best. Best Western Patriots Point Mount Pleasant, SC

Reviewed 18 April 2016

There was food crumbs all over the floor in our room including a biscuit under the couch. It was obvious that the room had not been vacuumed. We had noticed the same in the halls. Looked like they had not been vacuumed in days, maybe weeks. I placed my reservation with the national number. When I called the national number...

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Helpful?
Thank Bethany H
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Bethany Thank you for your comments on your recent visit to our hotel. I am so sorry that we did not meet your expectations. We have tried to make sure the guest is informed about renovations prior to check-in. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for any...

Olympia, Washington
Reviewed 18 April 2016

Great Location / easy to and from Charleston!! Very reasonable and although it is only an average quality hotel, we found the hospitality staff above average! The front entrance area is being remodeled: we were 2 rooms down from it and did not experience noise difficulties in the evening. We'd go out for the day and come back at 4...

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Helpful?
Thank Franko360
Gloria B, Guest Relations Manager at BEST WESTERN Patriots Point, responded to this review

Dear Frank We appreciate your feedback about your recent experience in our hotel. Your satisfaction and enjoyment are very important to us. So, we are glad that our renovations was not an inconvenience to you. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for choosing our hotel. We hope...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Guests will enjoy this hotel's convenient access to the Charleston Historic District without paying downtown Charleston hotel rates. Located in the heart of Mount Pleasant, the Best Western Patriots Point is only minutes away from the beautiful Historic District where visitors can stroll along the cobble-stone streets, shop and dine in beautiful Charleston. Hotel guests will also find Patriots Point Maritime Museum, Fort Sumter and the Patriots Point Golf Course and Marina nearby. ... more   less 

Additional Information about BEST WESTERN Patriots Point

Address: 259 Magrath Darby Blvd, Mount Pleasant, SC 29464-2983
Region: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: $156 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Patriots Point 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Patriots Point Hotel Mount Pleasant
Patriots Point Best Western
Best Western Mount Pleasant
Mount Pleasant Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Patriots Point staff and other travellers.
7 questions
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Lake Lure, North Carolina
1 month ago
Marana, Arizona
New Smyrna Beach, Florida
Clyde, Texas
over a year ago
New York City, New York

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Questions? Get answers from BEST WESTERN Patriots Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great”
zablob, 12 Apr 2017 | Read review
“Not really a bad room, weekend rates are kinda steep though.”
Mgriffith150, 27 Feb 2017 | Read review
“Room 125 is perfect, first floor, central to everything. Quiet.”
chrissY3562BM, 7 Dec 2016 | Read review
“We stayed in an end room, however, I assume all of the rooms are nice.”
ncpat, 2 Dec 2016 | Read review
“third floor rooms are quiet and have a view of the trees”
travlinlite319, 22 Nov 2016 | Read review
5 of 5