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All reviewsoceanfront buildingacross the streetocean frontmain buildingcontinental breakfastlazy riverrocking chairsthe breakfast areaindoor poolbreakfast staffyogurtocean blvdfirst floorgreat place to stayprivate balconybike weekhot tub
Was given room on low level when requested high unobstructed view of ocean. Outrageous off season price. Guest room not clean with hair in bed and many items broken or unsafe to include balcony door, lever in shower coming off, clogged commode and sinks, chlorine...More
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Response from Lori P, General Manager at Best Western Plus Grand Strand Inn & SuitesResponded 6 February 2018
Your taking the time to give us such detailed feedback will help us to get better, which is what we try to do every day. We are proud of our property and will use your review to make immediate improvements to better serve our guests....More
The front desk staff was mean and rude. Like there nobody better than him. He was like i am a manager overnight at walmart,sheriff and here at the hotel. He even said so i check you in and locked you up if i have to....More
2 Thank rain r
Response from Lori P, General Manager at Best Western Plus Grand Strand Inn & SuitesResponded 31 January 2018
Thank you, foremost, for your feedback, which is vital to us, to all we are here to do for you. Please know we are proud of our property and work hard every day to make it a place people want to come to, and come...More
We were in the motel part of the facility. There was a note on the HVAC unit that said “use thermostat on wall” but the thermostat on the wall was deactivated. We figured out we needed to use the HVAC unit - they need to...More
Response from Lori P, General Manager at Best Western Plus Grand Strand Inn & SuitesResponded 26 January 2018
Thanks for staying with us and for taking the time to provide us with such detailed feedback, which we will put use. Our goal is to be the best. We have twenty (20) kinds of rooms, which vary in size, layout, design, and location--and we...More
Loved everything about this place. Polite, efficient staff. Extremely clean room. We had a two king bed efficiency unit on the ocean with a private balcony containing two rocking chairs. Lovely view. Off season rate was great. We would come back here in an instant....More
Thank Brian W
Response from Lori P, General Manager at Best Western Plus Grand Strand Inn & SuitesResponded 25 January 2018
Above all else, we work hard to be "first rate" and thank you for calling us such. We are grateful you took the time to review us and your stay on line. We will continue to work to provide the best in service and accommodation--it...More
Exceptionally friendly economical option within steps of the beautiful myrtle beach. We chose to this place primarily for the affordable value found through expedia and breakfast included turned out to be one of the best we've had in the area! Staff was very friendly, professional,...More
Thank Voy A
Response from Lori P, General Manager at Best Western Plus Grand Strand Inn & SuitesResponded 19 January 2018
We appreciate your detailed review and taking the time to post it on line. We hope you choose to stay with us again and thank you for providing such useful and descriptive feedback.
We have more than one penthouse: we have one 3 bedroom and one 2 bedroom non oceanfront across the street from the beach. We also have an Oceanfront Penthouse which is amazing the top floor of oceanfront building and also... More
We have more than one penthouse: we have one 3 bedroom and one 2 bedroom non oceanfront across the street from the beach. We also have an Oceanfront Penthouse which is amazing the top floor of oceanfront building and also features 3 bedrooms. You may want to call hotel for details.