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Captains Quarters Resort

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Captains Quarters Resort
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2,226 Reviews from our TripAdvisor Community

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Showing 2,219: English reviews
Saluda, North Carolina, United States
Reviewed 1 week ago via mobile

Property is old and not maintained well. We only booked one night and found another place the next day. I went barefoot in our room and my feet were were black after a short while. Will not return to this property.

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Helpful?
2Thank Travis D
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I am sorry to hear abut your experience at Captain's Quarters. It is our goal to exceed all of our guests expectations and I am sorry that was not the case. If you are willing to contact us at 843-448-1404, we would like to talk...

Reviewed 1 week ago via mobile

I enjoyed every moment at Captains Quarters Resort. My family and I are ready to return this summer. I had a great view of the water and the hotel is in a good location. The Restaurants where on point. We were pretty close to the amusement park where the kids had a blast. I would recommend everyone to come to...

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Helpful?
Thank Shavonne H
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I am happy to hear you enjoyed your stay with us. I am thrilled to hear you had the opportunity to experience our different amenities on property. Having everything so close to the resort, makes for a convenient, enjoyable vacation! If you contact us at...

Reviewed 1 week ago

I am completing this review on my first night stay with this hotel. Well to start I arrived at 4:30 for a 4:00 check-in, my room was not ready. I was advised by the front desk staff I would be contacted once my room was ready. I received the call about 2 hours later, in which I had to find...

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Helpful?
1Thank Crystal S
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I would like to take the time to apologize to you about your experiences. Please know, it is our goal to exceed all of our guests expectations and I am sorry that was not the case for you and your family. As hard as it...

Douglas
Reviewed 2 weeks ago via mobile

We stayed this past week for my kids' spring break and a birthday treat. We read some negative reviews and realized they were all from the time colleges have spring break. We booked the bowling and breakfast package and got a junior deluxe suite. It was in an older section of the hotel and everything seemed worn. Our room was...

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Helpful?
1Thank DouglasHen3ry
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. It is our goal to give our guests the most exciting, fun-filled, and enjoyable vacation experience ever and I am happy to hear that was the case for you and your family. I am glad to hear our staff exceeded your expectations and I am...

Kalamazoo, Michigan
Reviewed 2 weeks ago via mobile

We had a great time! For what we paid this was fine! They would run outta towels daily that was the most frustrating! Lots of things for kids to do. The bowling alley was a huge hit! LikeI said it was a good price.

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Helpful?
1Thank Jennifer3124
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I am happy to hear you enjoyed your time with us. The bowling alley really is a great time and offers different activities to entertain the whole family. If we can assist you in booking future reservations, please contact us directly at 843-448-1404 and it...

Reviewed 2 weeks ago via mobile

I recommend this hotel. The package we got included 5 nights with an additional 2 for free. Breakfast every morning for all 4 of us, hour of bowling everyday, technically you could use as many in one day, $50 gift card for the arcade. Everyone I came in contact with that was part of the staff was friendly and helpful....

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Helpful?
1Thank Tina G
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I am thrilled to hear you enjoyed your stay with us. Our staff works hard to be the friendliest staff on the beach and I am glad to hear they are succeeding at that. I am happy to hear you enjoyed your breakfast with us...

Sandusky,
Reviewed 2 weeks ago via mobile

Good clean rooms. They are doing upgrades on some of the rooms so a bit noisy during the day but we were never in the room during the day. There is a bowling alley, game room, indoor pool, 3 outdoor pools (I think) one with a kiddie play area, outdoor bar and right on the beach! The bowling is free...

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Helpful?
1Thank 705melindat
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. I am thrilled to hear you enjoyed your stay with us. It is our mission to give all of our guests the most exciting, fun-filled, and enjoyable vacation experience ever! I am happy to hear you enjoyed all of our different amenities that we offer....

Reviewed 2 weeks ago

I have been to this resort 2 times and I will likely return because I have 3 kids from ages 6-11. The convenience of the outdoor pools, indoor pools, beach, arcade, and breakfast make this a great value. It is relatively economical and the staff is super-friendly. It's not a new place and not newly refurbished, but I think they...

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Helpful?
1Thank Quincy E
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear valued guest, Thank you for taking the time to review us on TripAdvisor. I am so thrilled to hear that you got to enjoy all the amenities we have to offer here at the resort. It is our mission to give our guest the most exciting, fun filled, and enjoyable vacation experience ever and that would not be possible...

Reviewed 2 weeks ago via mobile

False advertising, its so outdated and its not even funny!! Double ocean front suite is like from the 60s, it's bad!! Spend your money elsewhere !! Bowling alley is a joke, hardly any lanes working!! Pools are small, the lazy river they advertise is indoors and also very small. Food sucks, I paid well over 600 on spring break, and...

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Helpful?
1Thank Misty D
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear valued guest, Thank you for taking the time to review us on TripAdvisor. I would like to take this time to apologize about the experiences you encountered during your stay. Please know, it is our goal to exceed all of our guests expectations and provide them with the best customer service on the beach and I am sorry that...

Reviewed 2 weeks ago via mobile

Please I advise everyone not to stay at this disgusting hotel. Very outdated room with the ugliest carpeting. Not to mention all of the crumbs left behind. There was even an unidentifiable stain on the comforter. Bad service. We had to ask for a refund at the bowling alley because our lane wasn't working and nobody helped us for over...

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Helpful?
1Thank Ebanie D
Molly F, General Manager at Captains Quarters Resort, responded to this review

Dear Ebanie D, Thank you for taking the time to review us on Trip Advisor. I would like to take this time to apologize about your experience with us. Please know to is our goal to exceed all of our guests expectations and I am sorry that was not the case for you and your family. I will be investigating...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available

Additional Information about Captains Quarters Resort

Address: 901 S Ocean Blvd, Myrtle Beach, SC 29577-4434
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: $144 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Captains Quarters Resort 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Captains Quarters Family Hotel
Hotel Captains Quarters Family
Captains Quarters Myrtle Beach
Captains Quarters Resort Myrtle Beach Sc
Captains Quarters Hotel Myrtle Beach South Carolina
Captains Quarters Motel Myrtle Beach
Hotel Style:
#63 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Captains Quarters Resort staff and other travellers.
55 questions
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Questions? Get answers from Captains Quarters Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book another hotel”
143latishab, 22 Apr 2017 | Read review
“Ask for the renovated rooms. Angle suites are awesome.”
lauraaQ38EW, 19 Apr 2017 | Read review
“The higher floors (like 14 and 15) seem to be relatively quiet and there are only a few rooms on each of those floors.”
483quincye, 7 Apr 2017 | Read review
“look at the room first before booking to make sure it fits your needs”
josephf377, 3 Apr 2017 | Read review
“higher floor on ocean side lower floors have alot of noise from kiddie pool”
880maryannm, 25 Mar 2017 | Read review
5 of 5