Our visit didn't start well but thanks to the staff we had a great time. First room we were put in was a contractors room ? Dirty dishes in the sink, TV on ESPN, drywall dust on tables and countertops, etc. Female manager immediately placed us in an unguarded room that was very nice. No one had to suffer on a Murphy bed or fold out couch (have never slept on a comfortable one 😊). One water park closed understandably for maintenance. Only complaint is restuarant prices and quality and having to go outside while wet to get to room. BUT WE HAD A GREAT TIME AND WILL BE BACK ! Little guy had a fun surprise birthday getaway....👍
What a wonderful experience we had while vacationing at Dunes Village Resort! There were an abundance of activities to keep everyone happy from ages 4 thru 70. Due to the wide range of restaurants and location, it is not necessary to rent a car—-which is a plus.
We had a lot of fun at the Dunes! The water park was excellent and the kids didn't want to leave. The rooms were clean and staff friendly. The only thing is the elevators were messing up some and need a good servicing. Other than that Excellent place to stay.
The entire reason that you stay at Dunes Village in January is because of the two large indoor water parks. We booked a few months ago and nothing was said at that time nor was any communication sent letting us know that while we were there one of those water parks would be closed for renovations. We were traveling with small children and the water park that was closed was not only the one that was in our building, but also the one that appealed to our little ones. I understand that things need to be closed occasionally for renovation and upkeep, but communication should have been sent out.
Upon arrival very fast and easy to check in. Walk way to the room had a huge stain that looked like vomit or poop, Ocean front windows were filthy with hand prints and lots of smudges. At bed time pulled back the sheets in the room with two queen beds to find neither had been changed both had sand and dirty sheets and blankets. Found a Childs bracelet in-between the top and bottom sheet proof sheets were not changed between guests. Took over one hour to get maid to change bedding @ 8:00pm Walls are so thin and child jumping from bed to bed in room 955 made picture fall off the wall onto the bed @ 11:00 pm. and water bottles on night stand fall to the floor. Room 955 needs a deep cleaning.
I would never recommend dunes village after this last trip.was not told till check in half the water park was closed.when i complained it was to crowded and dirty to use the open water park brushed off and just said sorry.not to mention we had 2 rooms for a birthday and it was all waisted.we paid to leave and do other activities.not to mention the roaches crawling in the stove in 704.
The bartender Ian S. is so nice & professional! The hotel is great as well!😉 We are here for my daughters 15th birthday with all of her friends! Ian provided a nice break from all the girls! Cheers Ian!!!🥂🎉
This resort is my all time favorite our first visit and definitely won't be the last there's so much to do you won't have to leave the resort they have so much to do for all ages definitely counting down the days till we go back
We always enjoyed our stay @ Dunes Resort.We been coming here since my daughter was 6 years old.Now,that She is 17 yrs old She still loving it. We love our condo style unit.It feels home away from home.Very spacious with complete kitchen stuff and washing machine and dryer too. We always have a blast and made happy memories @ Dunes Resort.
I came down with my wife to the Dunes Resort for 2 nights and it was the most fun I’ve had in a while. So much to do right on property. I loved this place and will be staying again. Special shout-out to Katelyn at the desk. I had two separate encounters with her and she was amazing and so helpful!