We were impressed with the customer service the minute we checked in. We were trying to check in even though reservation was under our friends name and we anticipated problems and thought we would just have to wait until they got here but the representative at the desk (wish I would have gotten his name) wasted no time to call our friends and verify we were indeed allowed to check in. From the parking attendants to the wait staff at the restaurant to the mechanic who needed to check out air conditioning… service was prompt and friendly. A special shout out to our waiter Kevin who was the most professional and awesome waiter ever!! Also, the pool and indoor and outdoor facilities are fantastic. Room was also nice and clean. Plan on staying here again!! Oh one more thing… it is SO much easier to park and unload here than other hotels… We got to walk straight from 5th parking deck to 5th floor room without going up any stairs or elevators!!…
I’d give more stars if I could! What a beautiful resort filled with the nicest people ever! Our large family had 4 suites for our visit. Check in was so smooth and the rooms were beautiful and very clean. The view from the balconies were fantastic. We’ve been coming to Myrtle Beach for over 20 years and had to find a new spot since our other hotel had deteriorated rapidly in the last few years. This is our new place!!!! Wonderfully friendly staff, beautiful accommodations, fantastic food and only feet from the beach. I could go on and on about all of the wonderful attributes about Island Vista and what a great time we had there.
This is definitely my favorite place to stay now. Clean rooms, comfortable beds and pillows, quiet, no cold walk from the pool to the room, friendly staff, asked for new towels and they were brought to us in minutes, great view, and parking is not as terrible as some reviews I read. My only real complaint would be that the indoor pools weren't as warm as they could be. It was really cool for it to be indoor water for February. The heater could have been better. That's absolutely my only real complaint! It was the nicest place I've stayed at on the beach! I'd love to stay again in May but it seems you need a 3 night stay. 💔 I would be very happy to stay here again!
We go here every summer and it never is bad. The restaurant downstairs is wonderful and the staff is always so kind. One of the best parts is that you are away from the "hordes" making it very peaceful and beautiful.
We accidentally booked the Guest room rather than the suite. Thankfully, the front desk staff allowed us to upgrade our stay. Teli (TEE-LEE) was absolutely amazing! She didn't make us feel bad about the hiccup and we were able to upgrade to the Penthouse Suite! There was SO MUCH space in that we were able to COMFORTABLY accommodate 3 additional people! No one wanted to leave so we extended our stay for an additional day. ...we still don't want to leave! LOL! Thank you, Teli. If you handle the other guests the way that you handled us, you are going to take the hospitality industry very far. Island Vista is very fortunate to have you. Thank you!
I must let others know about the wonderful stay we had at the Island Vista in Myrtle Beach. There are single rooms (with fridge, microwave, cutlery etc) up to large suites with multiple bedrooms--- the place is very clean, convenient, and has parking attached to the resort. I'd read about how friendly the staff were and didn't really think it could be true but everyone was so pleasant and kind-- the cleaning staff, the front desk, management and even the maintenance gentleman, Steve (who showed us how to use the DVD at 9pm!) were delightful. Everyone really seemed pleased to see us. I think this attitude comes down from the top as it seemed genuine. I can't say enough good things about Luke Bridges, the Operations Manager... I had a slight concern which was addressed immediately, with professionalism and kindness. We were also struck with the efficiency of the place-- a bus load of guests arrived minutes before we did and I was dreading the check in process. But there were 3 folk at the front desk and we all got settled very quickly. The restaurant is excellent and the pool area looks fabulous though we didn't visit it this time. There is also a wonderful set up to get free DVDs as often as you want. I cannot recommend the place more highly. Luke Bridges, you have developed a wonderful staff as I am sure you know. Congratulations. We can't wait to return to the Island Vista. Thank you for our lovely visit.…
Wonderful resort and likely the best resort in Myrtle Beach. It has all the amenities you could need and is very clean and well maintained. The check in process with the front desk clerk Teli was fantastic and she made sure all our needs and requests were taken care of. She is great asset to the resort and very helpful throughout our stay. Will definitely stay here again.
Hotel is family oriented, warm environment! Kudos to Hannah at the front desk customer service clerk, she definitely is awesome at what she do, she was welcoming, caring, and knowledgeable! I will visit this place again!
We stayed the first week of November. The weather was excellent. Island Vista is definitely a must stay resort when you visit Myrtle Beach. The staff, room, food, entertainment and beach area were perfect. There was a gentleman playing the guitar every night. He was incredibly talented. I have absolutely nothing bad to say about the resort. It's located in a quiet area, a couple of miles from the busy area. The beach area was not crowded like the other areas. Loved this place!
The Island Vista surpassed my expectations in every way. The staff,Teli,Jay,Hannah,Steve M. and Adriana plus manager Steve Penn all at the front desk made my visit the best in years. Steve in maintenance and Roderick have to be mention as well. I could go on and on. I have booked for next Oct. All ready. Our new home away from home.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing