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Aloft Charleston Airport & Convention Center

551 reviews
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Traveller (140)
Room & Suite (60)
Dining (5)
Overview
  • Excellent29%
  • Very good23%
  • Average22%
  • Poor13%
  • Terrible13%
Travellers talk about
“wxyz bar”(11 reviews)
“lounge area”(10 reviews)
“outlet mall”(22 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)Write a Review
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Traveller rating
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LanguageEnglish
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74
Show reviews that mention
All reviewswxyz barlounge areaoutlet mallclose to the airportfitness centerindoor poolstayed one nightbusiness tripbed was very comfortableupon checkminute drivecharlestonoutletsdowntownprosconswalmart
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1 - 5 of 546 reviews
Reviewed 2 weeks ago

Not sure this could be generalized to every Aloft level hotels, but this Aloft is really noisy as you can hear planes flying over your head all the time. the room is really tiny, so I would not recommend two or more persons sharing the...More

Thank shipengc2018
Response from Melissa H, Director of Sales at Aloft Charleston Airport & Convention CenterResponded 1 week ago

Thank you for sharing your experience at the Aloft Charleston Airport and thank you for staying with us! The hotels at the Charleston Airport exit are less than a mile from the airport, so it's pretty common to hear airplane noise. Our 3rd and 4th...More

Reviewed 4 weeks ago via mobile

After the electric blackout in Atlanta, we had to stay in Charleston overnight to catch a flight early the next morning. We choose Aloft. I am terrified of bed bugs; therefore, as soon as I enter a hotel room I inspect the mattress. The mattress...More

Thank TicaAroundTheworld
Response from Melissa H, Director of Sales at Aloft Charleston Airport & Convention CenterResponded 1 week ago

I am so sorry that you had this experience at the Aloft. I can certainly understand how appalled you must have been to find your mattress in that condition. We have replaced the mattress and ensured that there were not any bed bugs in the...More

Reviewed 10 December 2017

My Wife and I stayed for one night prior to a Monday morning Charleston appointment. Aloft's are stamped out of a mold. This one is no different. The lobby has a modern, hip feel. The service is energetic and helpful. The room however is Spartan...More

Thank Toddb62
Response from Robert T, Manager at Aloft Charleston Airport & Convention CenterResponded 11 December 2017

Hi Todd I am very sorry that the shower handle in your room fell off. can you please give me a call at 843-566-7300 extension 3. I would really like to talk more about your stay. Thank you

Reviewed 28 November 2017

Nothing actually met my expectation, andI am a dedicated and resonable SPG member. 1. I tried the mobile check-in, but wasn't offered to choose the room on my phone before I arrive, which was different from my past experience. 2. I asked for a higher...More

1  Thank yun_kate
Response from Robert T, Manager at Aloft Charleston Airport & Convention CenterResponded 1 December 2017

Hi Kate I have responded to your review on your survey as well and I was hoping you could email me at rtroxell@aloftcharlestonairport.com so we can discuss the challenges you faced during your stay.

Reviewed 27 November 2017

The room was very small for a king. The Fridge was broken and did not work at all. The bed was not very comfortable. The walls had brown stains that appeared to be dirt on them. There was muck in all 4 corners of the...More

Thank Belle C
Response from Melissa H, Director of Sales at Aloft Charleston Airport & Convention CenterResponded 1 week ago

Thank you for sharing your feedback with us. I regret that your refrigerator was broken, and I hope that you reached out to us to resolve the situation as we would have happily replaced your refrigerator. We recently went through a deep cleaning of all...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Dry Cleaning
Meeting Rooms
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Indoor pool
Heated pool
Details
Price range
US$107 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$107 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (140)
Room & Suite (60)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (67)
Bathroom (16)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Tara M
4 March 2016|
AnswerShow all 4 answers
Response from Aly C | Reviewed this property |
I don't believe so. I've never stayed with a pet at this Aloft, but I didn't have to pay a pet fee at a different Aloft location.
0
Votes
Room Tips
"Don't stay at this hotel"
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"Stay somewhere else"
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"Stay somewhere else."
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"Another hotel or top floor further from elevators."
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