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Extended Stay America - Charleston - North Charleston

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Traveller (27)
Room & Suite (13)
Overview
  • Excellent13%
  • Very good17%
  • Average18%
  • Poor22%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Charleston - North Charleston
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Charleston - North Charleston
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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All reviewsinstant oatmealsmall kitchenetteworking orderenjoyed my staystaff was friendlywould stay here againpetsmartfurniturehousekeeper
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21 - 25 of 97 reviews
Reviewed June 2, 2017 via mobile

Check-in was good. Room was clean, bed was comfortable. TV wouldn't turn on so office person "worked her majic" and turned it on. She left before verifying the remote worked, which it didn't. Room wasn't cleaned or serviced as other motels do. This place seemed...More

Thank Jeff K
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded June 3, 2017

Jeff, thank you for your candid review. We are happy that you liked our courteous service and your comfortable room. However, we apologize for not delivering the experience you expected and truly regret the inconvenience caused. We sincerely hope you will consider staying with us...More

Reviewed May 31, 2017 via mobile

Made online reservations through Priceline 3 days prior to arrival. Called immediately after to insure a handicap room for my mother... I was assured we had one.Got to location and NO HANDICAP ROOM AVAILABLE. Sent to another location the receptionist gave us directions to. Wrong...More

Thank Rachel H
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded June 2, 2017

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Reviewed May 17, 2017 via mobile

I made a reservation online 8 days early and arrived Friday May 12th at 10:15 am. I get to the desk and tell the lady that I have a reservation and someone from the back says."We sold out last night" So basically she had no...More

Thank xxMissMJxx
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded May 18, 2017

On behalf of our entire team, please accept our sincere apologies for not living up to your expectations, or ours. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so...More

A TripAdvisor Member
3
Reviewed May 2, 2017 via mobile

The receptionist was welcoming and the room was lit and inviting for such a late check in. However the positive review stops there. The room looked clean but...under the chair and bed was candy, popcorn and as I was afraid to look deeper, goodness knows...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded May 2, 2017

Thank you for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that I am...More

Reviewed April 11, 2017 via mobile

The room was clean. No hair dryer or coffee pot. Both were given to me at front desk. There were many construction men staying there and would sit in balconies shirtless drinking and smoking cigarettes. I called the front desk and although all staff were...More

Thank caensley
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded April 11, 2017

Caensley, thank you for your candid feedback. We want all of our guests to enjoy their stay, so we apologize for the inconvenience you experienced while here. We take the safety and security of all of our guests very seriously and have policies and procedures...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Details
Price range
US$81 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Budget Hotel in North Charleston
#44 Quaint Hotel in North Charleston
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Budget Hotel in North Charleston
#44 Quaint Hotel in North Charleston
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (27)
Room & Suite (13)
Questions & Answers
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Room Tips
"Don't stay here"
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"3rd floor is for the smokers, if you're a non-smoker opt for the 1st floor."
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"If you want cheap no FRILL hotel this is it. No ice machine no blow dryer. But there was an iron. You have..."
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"All first floor rooms are non smoking"
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