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Extended Stay America - Charleston - North Charleston

94 reviews
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Traveller (25)
Room & Suite (20)
Dining (1)
Overview
  • Excellent13%
  • Very good17%
  • Average18%
  • Poor22%
  • Terrible30%
Travellers talk about
“instant oatmeal”(2 reviews)
“week stay”(2 reviews)
Free Wifi
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Free Parking
2.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (94)Write a Review
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All reviewsinstant oatmealsmall kitchenetteweek stayworking orderenjoyed my staydefinitely stay here againstaff was friendlyarcorenovationspetshousekeepertanger
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21 - 25 of 92 reviews
Reviewed 11 April 2017 via mobile

The room was clean. No hair dryer or coffee pot. Both were given to me at front desk. There were many construction men staying there and would sit in balconies shirtless drinking and smoking cigarettes. I called the front desk and although all staff were...More

Thank caensley
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 11 April 2017

Caensley, thank you for your candid feedback. We want all of our guests to enjoy their stay, so we apologize for the inconvenience you experienced while here. We take the safety and security of all of our guests very seriously and have policies and procedures...More

Reviewed 19 March 2017 via mobile

The TV didn't work. The heater/AC didn't work. The cover smelled like body odor and it was loud in there all night. The room rate was $100 on a Saturday night which would've been ok had the items listed worked.More

Thank Sean M
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 20 March 2017

Sean, thank you for the feedback. We sincerely apologize for disappointing you and for the inconvenience you experienced in your room. Your feedback is valuable to us as it will help us improve our facilities. We take your comments seriously about the lack of attention...More

Reviewed 16 March 2017

-Staff were friendly and helpful. -Interior does not reflect exterior. Looks tired. The room was clean and In order Just outdated. -I did book bed and breakfast but I don't think what Is served In the morning can be considered 'breakfast'. Some packaged muffins, cereal...More

Thank Reprovo a
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 17 March 2017

Thank you for your feedback of our hotel. We are glad to know you liked our courteous associates. However, I am sorry our hotel did not meet few of your expectations. We appreciate all your observation and I have shared your feedback with my respective...More

Reviewed 4 March 2017

This place is a dump and I am lucky my wife does not want a divorce because of it... hahaha I booked this place for my wife and other son, as they could not spend the night with us at Patriots Point and because all...More

Thank SirJanos
Response from Manager_11525, Manager at Extended Stay America - Charleston - North CharlestonResponded 4 April 2017

Your review was recently brought to our attention, and we would like to take a moment to respond. We are disappointed to read that the quality of the hotel’s room did not meet your expectations. Thanks to your comments, we will be retraining our staff...More

Reviewed 29 January 2017

If there was a house keeping group I never saw them. I will not be staying in this hotel again. Blankets had cigarette burns and sheet had blood stains. People were smoking out side of the room, next door very noisy, people put their trash...More

Thank Pop's R
Response from Manager_11525, Manager at Extended Stay America - Charleston - North CharlestonResponded 1 February 2017

Thank you for taking the time to provide your feedback about our hotel. We apologize that your stay was not to your satisfaction. To prevent this from happening again, our team is committed to call guests after check-in to ensure everything is okay. Our team...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$85 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$85 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (25)
Room & Suite (20)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"3rd floor is for the smokers, if you're a non-smoker opt for the 1st floor."
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"If you want cheap no FRILL hotel this is it. No ice machine no blow dryer. But there was an iron. You have..."
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"All first floor rooms are non smoking"
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