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Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel

4831 Tanger Outlet Blvd, North Charleston, SC 29418-6950
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Free cancellation until 21-12-15
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Free cancellation until 21-12-15
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Traveller (299)
Room & Suite (147)
Dining (28)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#24 of 63 hotels in North Charleston
The Crowne Plaza Hotel is North Charleston's only 4-Diamond Hotel. Experience genuine southern hospitality in a chic environment with services to pamper your stay. The Crowne Plaza(R) hotel in North Charleston is conveniently located near Boeing, the Charleston International Airport (CHS) and across from the Convention Center and Performing Arts Center. Enjoy shopping at the adjacent Tanger Outlet Mall, or visit historic downtown Charleston just 15 minutes away. The Crowne Plaza hotel is convenient to I-26 and I-526, making it easy to take in the lush landscape of the Charleston Plantations or visit one of South Carolina's finest beaches; Folly Beach, Isle of Palms or Sullivan's Island. Whether putting for par on the world-renowned golf courses in Charleston, or fishing and sailing, unforgettable experiences await every guest. The Crowne Plaza welcomes you to experience the ambiance of our upscale, modern lobby bar and lounge, offering comfortable conversation areas and a 52" HDTV. Mingle over to our outdoor patio and pool and be sure to visit our Sweetgrass Restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
484Reviews14Q+A100Room tips
Traveller rating
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  • 25
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Time of year
Traveller type
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Popular mentions
Josiah G wrote a review Oct. 22
Orlando, Florida2 contributions1 helpful vote
So this was a first for me, but the hotel told us soap was on request only. When we arrived into the hotel I used the bathroom and went to wash my hands and then noticed I didn’t have any soap in the room so I went to the maid cart in the hall and said it seemed my room didn’t get soap. The maid informed me the hotel was out of soap and she had none but I could try the front desk. I called the front desk asking if someone could run some up. She told me they could not, but I could come down and get some as they had bought “a couple of bars.” So because I couldn’t wash my hands I touched multiple surfaces, elevator buttons, etc. right after using the restroom before I could get a bar of soap from the front desk. I asked the front desk why they weren’t putting any soap in any rooms and she said, “Oh we didn’t get our soap order so we’re doing it by request only.” This seems pretty inexcusable in the middle of a pandemic as multiple guests who didn’t get soap are just touching every surface in the hotel spreading germs all over after going to the bathroom, showering without soap, etc. A friend in another room after asking the maid cart and being told there was no soap showered with just a little thing of conditioner as that was all she had in the room to use. It’s just incredibly unsanitary and ridiculous especially for the amount The hotel charges. A bar of soap seems a pretty minimal request and it took heaven and Earth to get a bar and even then the front desk didn’t have enough packs for the entire hotel. So because soap wasn’t provided that means multiple guests were touching multiple surfaces, desks, tv remotes, etc. without washing their hands spreading germs like E Coli especially all over the desks and surfaces where guests bring back food to eat. It’s just incredibly disgusting and very cheap of the hotel to disregard basic sanitary room needs like soap to save a quick buck when the profit of one room is enough to go to a store and buy 100 bars of soap, enough to stock the entire hotel, and put them In the room. I mean Dollar Tree even sells soap. Just crazy to me. I’d skip this hotel if you like cleanliness. Try the Super 8, even they provide soap for their guests. When a Crowne Plaza has less amenities than a Super 8 you know you don’t want to stay there.
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: Bring your own soap.
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Mainelytravel wrote a review Sep. 2021
York Beach, Maine440 contributions207 helpful votes
We were given a stay because our flight had been cancelled. Our flight. the next day was not until 5 pm. The room was clean and comfortable as was the bed. The food was good in the restaurant and the service in both bar and restaurant was exceptional.. Having travelled to over 60 countries and stayed at countless establishments you occasionally come across someone who stands way above the norm. Tiffany was that person at the Crowne Plaza.She was efficient, helpful, and pleasant even though it was obvious she was quite busy. People like Tiffany tip the scale and make a good stay a great one.She is such an asset to the hotel.
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Date of stay: September 2021
Room Tip: top floor seems like an area where you don't hear lobby oise
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Mo wrote a review Sep. 2021
Charlotte, North Carolina24 contributions3 helpful votes
Upon check in around 1pm there were no rooms available to be checked into. We left to go do other things & came back to a room that had NO TOWELS! We were getting out of the shower noticing that & called front desk from our CELL PHONES since the room phone didn’t even work!! She took over 30 minutes to get to us so we had to dry off with hand towels instead! No apology or anything. The next day we pack our things as we’re leaving and I’m in the shower as the maintenance people decide to barge into the room not even knocking or waiting to see if there were people inside! How disgusting & rude & to top off being rushed out of the room we left our Bluetooth speaker. I unfortunately was on the drive home to Nc but I called immediately within less than an hour advising the issue & was told there was nothing they could do & that I have to call back later. Trust if I was there I would’ve addressed that housekeeper that I saw before we left on our floor myself!! After calling non stop all day for a week i ask for corporates number & I got transferred to speak to the front desk manager i believe his name was Mike/Chris and he advised he was never even informed of my issue! Another shock and he tells me he will investigate & call me back. I have never heard any word or anything from these people since. I ended up filing a report with BBB & that didn’t even work! I know how the game works & they stole it & just didn’t want to tell me that they couldn’t find it. I ended up just saying forget it & filed a police report. I expect nothing more from such a unprofessional establishment that doesn’t even have decent customer service. Typical hotels will file reports within their hotel & get corporate involved. No support was given to me at all. The only reason for the 1 star is because of the guy bartender/server who was absolutely amazing to us & made our stay welcome for the time being. IHG hotels are cheap & it shows by this experience so I will continue staying at Hilton brands as I’ve never had anything close like this happening before
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Date of stay: July 2021Trip type: Travelled as a couple
mary k wrote a review May 2021
Londonderry, New Hampshire35 contributions49 helpful votes
We had early flight out next day and picked the Crown for location originally. It looks more modern inside than it does from the outside. Very nice staff and GREAT bar area. Very spacious and lots of people but everyone social distanced. Our room was very nice however it could have been cleaner in the bathroom. The corners have been overlooked for some time and I'm not a neat freak but it did bother me. Otherwise overall really nice stay! BTW VERY close to the airport!
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Date of stay: April 2021
Room Tip: We were on the bottom floor outside of the bar area and it was pretty quiet!
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2 Helpful votes
Fltchick wrote a review May 2021
Mount Pleasant, South Carolina186 contributions94 helpful votes
When I first walked in I thought, O this is nicely decorated and modern. Love the frig in the room. But after setting up my things in the bathroom I noticed a large round moldy area on the bathroom ceiling. And LOTS of mold all around the shower. Then I had placed the bath mat down n front of the sink, looked down and saw black dirt all over it that wasn’t there when I put it down. The black was from my feet where I had walked barefoot on the carpet in the room. Whoever they’ve hired to “clean” this place just doesn’t clean. Although the sheets appear to be clean, the blanket on one of the beds looked to have blood stains on it near the top. Just absolutely disgusting, I will NEVER be back. Please go somewhere else.
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Date of stay: May 2021Trip type: Travelled solo
1 Helpful vote
Response from IHG Service, Owner at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel
Responded May 24, 2021
Hi Fltchick, Thank you for choosing our hotel for your recent travel. Cleanliness has always been our standard and is what we are known for. I'm sorry that your stay experience wasn't perfect due to the cleaning problems you encountered during your visit. I have sent you a private message to get more details to assist you further. We're looking forward to your prompt response. Regards, Virgil N. Case Manager IHGService
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US$130 - US$200 (Based on Average Rates for a Standard Room)
crowne plaza charleston airport hotel north charleston
United StatesSouth CarolinaCoastal South CarolinaNorth Charleston
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Frequently Asked Questions about Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel
Which popular attractions are close to Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Nearby attractions include North Charleston and American LaFrance Fire Museum and Educational Center (0.6 km), Tanger Outlets Charleston (0.3 km), and Chucktown Axe Throwing (0.9 km).
What are some of the property amenities at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Conveniently located restaurants include Big Billys Burger Joint, Jim 'N Nick's Bar-B-Q, and Bonefish Grill.
Are there opportunities to exercise at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel have an airport shuttle?
Yes, Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel located near the city centre?
Yes, it is 0.6 km away from the centre of North Charleston.
Are any cleaning services offered at Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Charleston Airport - Conv Ctr, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.