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Crowne Plaza Charleston Airport Convention Center

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Crowne Plaza Charleston Airport Convention Center
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352 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Charleston Airport Convention Center
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Showing 351: English reviews
Virginia
Reviewed 13 August 2016

I wanted to love this hotel, the lobby was impressive and well decorated, as was our room. Nice roomy shower, but the room was very small. Location, close enough to enjoy Old Charleston without the sky high prices! The bad; Food was terrible, phone did not work properly even after maintenance came by to fix it, and there were NO...

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Helpful?
Thank Tvteacher50
Ponte Vedra Beach, Florida
Reviewed 27 July 2016

This hotel looked better in pictures, but was sufficient when we stayed. I didn't realize the location would be so far out of the way from downtown Charleston, but would be a good location for the airport. The modern renovations look nice, bathroom door is a little bit strange as you can still see through or hear whatever is going...

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Thank WayneHarris63
Matt B, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Thank you for your review, Mr. Harris. We regret that our associates were not able to provide more information about the area. We are located nine miles from downtown Charleston, but if we had provided you with more informed information on the area, we would have been able to highlight our convenient central location to the many things to experience...

Marietta, Georgia
Reviewed 27 July 2016 via mobile

Great place to stay. Rooms were large and clean. Staff was very friendly and accommodated every need request. Pool was fantastic and clean. Very enjoyable time. One thing that needs improvement is the Resturaunt. But don't let this stop you from taking advantage of this hotel. There are plenty of great places to eat near and around the area. Breakfast...

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Helpful?
Thank David M
Matt B, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

David M, thank you for your review. Please accept our sincere apologies that the breakfast did not meet your expectations. We will share your review with our food and beverage team for their next review of the breakfast process. We are so glad that you were still able to enjoy your time here and that your overall experience with our...

London, United Kingdom
Reviewed 25 July 2016

This is a decent Crowne Plaza, with good staff service, nothing spectacular but good for shorter stays. It has generous sized rooms, with a decent finish. However you need a room as high up as possible to avoid noise from the bar and open atrium - they did not think the design through. Sound echoes terribly! The gym is very...

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Thank Petro M
Matt B, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Thank you for your review, Petro M. We appreciate your consideration and mention of all of our amenities. While we are not located in downtown Charleston, we provide a much better value and a location that is equidistant from downtown, plantations and beaches. A great place to stay, if your itinerary includes trips to all of these places.

Hendersonville, North Carolina
Reviewed 25 July 2016 via mobile

Gorgeous property with super cool rooms (smoked glass bathroom sliding barn style door, comfey beds, top end detailing etc). Ryan at check in couldn't have been more friendly and even gave me drink tickets. Excellent work out equipment and good size pool with cushioned longer chairs. Location was convenient to shipping and restaurants (tanger) but also just 20 min to...

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Thank J G
Matt B, General Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review

Thank you, J G, for the great review and recommendation. We are so happy that the hotel facilities and location fit all of your needs. Ryan is a true asset to our guest service team. We appreciate the feedback on his friendly service. Thank you for choosing the Crowne Plaza Charleston. Please think of us the next time you are...

Apex, North Carolina
Reviewed 20 July 2016

Tried this hotel twice in two weeks as we got a good rate and just needed a clean place to sleep was not going to be spending time in the hotel other than to shower and sleep. The property fit the bill. It was clean and appeared to be newly renovated. We had a king bedroom both times and they...

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Thank turtleloves2travel
Management response:

Turtleloves2travel, we appreciate your review. We are glad that the hotel fit all of your needs for a quick stayover during your travels, at a great value. Thank you for choosing the Crowne Plaza Charleston.

Camby, Indiana
Reviewed 20 July 2016 via mobile

I really have nothing bad to say about this hotel (except for the credit card machine not working for a little while but that wasn't a huge deal). The room was fantastic, away from the elevator, and overlooking the pool. The room was above and beyond spacious, bed very comfortable. The bathroom was big enough for a family of five...

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Thank Melissa T
Management response:

Thank you for your kind review of the Crowne Plaza Charleston, Melissa T. We are excited that you enjoyed your room and spacious bathroom. Thank you also for your patience, while we got our credit card machine working again. We look forward to hosting you again, during your next visit to Charleston.

Jacksonville, Florida
Reviewed 11 July 2016

We recently stayed at Crowne Plaza Charleston Airport Convention Center for 1 night on the way to Asheville, NC. The hotel grounds are well kept and the staff was warm and inviting once we checked in. There was no bellhop, however, so we had to haul our stuff on the hotel cart we located by ourselves with 2 toddlers in...

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Thank iheartjax
Management response:

Dear iheartjax, Thanks so much for the review on our TripAdvisor page. We do appreciate the feedback when it pertains to the decor in the rooms. We do not have a bellhop on duty, but we will help out upon a request. Thank you so much for the review. Sincerely, Nathan Hamric Assistant General Manager

Reviewed 29 June 2016 via mobile

No complaints about this hotel except for a couple of annoyances that force me to give it an average rating. If you're on the 5th floor, wait very patiently for the hot water! It will take quite awhile to get there. This is obviously wasteful of the water used while waiting and should be improved somehow. As will several other...

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Thank sgt1917
Management response:

Dear sgt1917, We are very appreciative that you took the time to give us some feedback. We are getting brand new over sized pillows for all our rooms. The pillows we have now are a bit small for our rooms. We are glad you enjoyed the amenities that we offer. Thanks again for the feedback. Best Regards, Nathan Hamric Assistant...

Miami
Reviewed 27 June 2016

We stayed at this hotel for just one night and the hotel lobby and rooms are very nicely decorated and appear to be quiet upscale. Also, hotel location is very nice, next to many restaurants, shopping outlets, highways and airport. Unfortunately, that is where our good experience with this hotel ended. We requested a higher floor and quiet room when...

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Helpful?
Thank Alexander I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel is North Charleston's only 4-Diamond Hotel. Experience genuine southern hospitality in a chic environment with services to pamper your stay. The Crowne Plaza(R) hotel in North Charleston is conveniently located near Boeing, the Charleston International Airport (CHS) and across from the Convention Center and Performing Arts Center. Enjoy shopping at the adjacent Tanger Outlet Mall, or visit historic downtown Charleston just 15 minutes away. The Crowne Plaza hotel is convenient to I-26 and I-526, making it easy to take in the lush landscape of the Charleston Plantations or visit one of South Carolina's finest beaches; Folly Beach, Isle of Palms or Sullivan's Island. Whether putting for par on the world-renowned golf courses in Charleston, or fishing and sailing, unforgettable experiences await every guest. The Crowne Plaza welcomes you to experience the ambiance of our upscale, modern lobby bar and lounge, offering comfortable conversation areas and a 52" HDTV. Mingle over to our outdoor patio and pool and be sure to visit our Sweetgrass Restaurant. ... more   less 

Additional Information about Crowne Plaza Charleston Airport Convention Center

Address: 4831 Tanger Outlet Blvd, North Charleston, SC 29418-6950
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $173 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Charleston Airport Convention Center 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Crowne Plaza Charleston Airport Hotel North Charleston
Hotel Style:
#17 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Charleston Airport Convention Center staff and other travellers.
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Questions? Get answers from Crowne Plaza Charleston Airport Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor room and close to pool . . . our room overlooked parking lot. :(”
 of 5 bubbles EddieWayne, 30 Nov 2016 | Read review
“The view from the 5th Floor was gorgeous!”
 of 5 bubbles daphniques, 1 Oct 2016 | Read review
“My second floor room was excellent”
 of 5 bubbles 153charliep, 30 Sep 2016 | Read review
“As high up and as far from the lifts as possible.”
 of 5 bubbles Lifeontour, 25 Jul 2016 | Read review
“definitely go to the higher floor as the small windows are then not obstructed by trees”
 of 5 bubbles 2Hippos, 4 Jun 2016 | Read review
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