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Holiday Inn Express and Suites Charleston Airport and Convention Center

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Holiday Inn Express and Suites Charleston Airport and Convention Center
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402 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Atlanta, Georgia
Reviewed 3 days ago NEW

I had some time to enjoy my morning and with the help of the Receptionist Margaret and the shuttle van driver Pam, made it a reality for me by suggesting a nice area park and lake in which the driver Pam dropped me off and returned promptly when I was ready to return. The park and nearby lake was very...

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Helpful?
Thank e4eRod
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear e4eRod, Thank you so much for your kind words and awesome review! Our goal is to give great guest services and I am glad to hear we have met and exceeded those expectations. I will personally pass these kind words to Ms. Pam and Ms. Margaret! Thank you for choosing The Holiday Inn Express and Suites North Charleston Airport...

Reviewed 3 days ago NEW

We arrived late in the afternoon after a series of delays. I expected i a long wait due to the day we had already had but I was wrong!!!! The shuttle driver was so helpful with the baby!! Will return!!

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Helpful?
Thank Candyce C
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Candyce C, Thank you for taking the time to review The Holiday Inn Express and Suites North Charleston Convention Center. I'm so glad that check-in was great with Ms. Kim and that Mr. Percy was able to lend a helping hand. A testament to our goal for each guest to have an excellent stay. We hope to see you...

Reviewed 5 days ago NEWvia mobile

The staff were friendly and professional. Very clean. Percy and Kim answered all the questions I had. The location of the hotel is excellent for shopping at the Outlets and still close enough to the beach.

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Helpful?
Thank Levi H
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Thank you so much for taking the time to write such a wonderful review. Your words about the cleanliness and location of The Holiday Inn Express and Suites North Charleston Airport and Convention Center is a testament to our goal for each guest to have an excellent stay. I will be sharing the wonderful compliments to Mr. Percy and Ms....

Salt Lake City, Utah
Reviewed 1 week ago NEW

I stayed in a small room for two nights. The room was small but very clean and comfortable. I liked the fact that there was a small desk available in the room to use with a laptop. The wifi cut out a few times but was still pretty decent - it might be a good idea for you to bring...

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Helpful?
Thank A B
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear A B, Thank you so much for your wonderful feedback! I'm also glad to hear your experience with Pam left a lasting impression, and I will pass along your compliments to her. I appericiate your feedback on the wifi, I will definitely be looking into that as well. Guest satisfaction is our number one goal and there's nothing better...

Arlington, Virginia
Reviewed 2 weeks ago

This hotel was perfect for our New Year's weekend in Charleston. The room was clean and comfortable and the staff immediately delivered the extra towels and bathroom accessories that I requested after we arrived. The hotel features an indoor pool and a hot tub (always a plus), but we did not have time to take advantage of them. Breakfast was...

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Helpful?
Thank EllenJ222
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Ellenj222, Thank you so much for taking the time to review our hotel. The Holiday Inn Express and Suites North Charleston Airport and Convention Center is second to none in location! We are conveniently located as the closest hotel to Charleston Airport and just minutes away from downtown Charleston, as well as the many beaches in the area. Thank...

Reviewed 2 weeks ago via mobile

Nice clean and very friendly staff. Not much more to say, it was exactly what we needed. No laundry but full HBO. Easy internet, workout room and pool. Many restaurants around and many places deliver.

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Helpful?
Thank ANGELA D
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Angela D, Thank you for your excellent review of The Holiday Inn Express and Suites North Charleston Airport and Convention Center. Our goal is to give great guest services, while doing so in a beautiful, clean and friendly Hotel. I'm so glad to see that we met these goals during your stay with us. Warmly, Joy Hazard, General Manager

Reviewed 2 weeks ago via mobile

The receptionist was no good but Percy went out of his way to make us feel important and valued. He is the only reason we decided to give this hotel another chance. Thank you Percy your also me we hope to see you again

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Helpful?
Thank rebeljamiel
Joy H, General Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear rebeljamiel, Thank you so much for your kind review! Thank you so much for your feedback regarding the reception! at Holiday Inn Express And Suites Charleston Airport and Convention Center, we pride ourselves on our hospitality and warmth. I am so glad that Percy was a great example of our expectations. Please let me know the next time you...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Staff member Kim at the front desk extremely welcoming as well as Pam staff member from breakfast area. The room was very clean as was the elevator and the hall ways, the breakfast area had a variety of coffees and foods. The staff members were eager to help and make sure everything was fine and we liked our room. All...

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Helpful?
Thank A TripAdvisor Member
JaQuelle G, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Thank you for your excellent review of The Holiday Inn Express and Suites North Charleston Airport and Convention Center. Our goal is to give great guest services, while doing so in a beautiful, clean and friendly Hotel. I'm so glad to see that we met these goals during your stay with us. On behalf of Ms. Kim, Ms. Pam and...

Cincinnati, Ohio
Reviewed 3 weeks ago via mobile

Second visit here. Clean, like new facilities and Great Staff. Especially Nikki, who provided the breakfast I wanted. Only problem was the hot tub jets weren't working, but here over Christmas holiday and didn't expect full staff. Can't go wrong here.

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Helpful?
Thank morrgang00
JaQuelle G, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear morrgang00, Thank you so much for your review of The Holiday Inn Express and Suites North Charleston Airport and Convention Center. I appreciate you coming back to visit with us over the Christmas Holidays. I hope that you come back and visit us again soon. Thank you again for your loyalty. Many thanks.

Kansas City, Missouri
Reviewed 4 weeks ago via mobile

Pam the van driver was awesome! Excellent and positive attitude. Gave me lots of info and was very nice and friendly. She is a valuable asset and I will definitely try to come back all because of the great service.

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Helpful?
Thank redcherry22
JaQuelle G, Guest Relations Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear redcherry22, Thank you so much for the amazing review. We strive for guest excellence and nothing makes us happier than achieving that! I will be sharing these comments with our entire team but especially with Ms. Pam. We hope to see you during your next travels to Charleston. Many Thanks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express and Suites Charleston Airport and Convention Center

Address: 3025 W Montague Ave, North Charleston, SC 29418-7900
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $182 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Charleston Airport and Convention Center 2.5*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#1 Family Hotel in North Charleston
#1 Green Hotel in North Charleston
#2 Romantic Hotel in North Charleston
#5 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“GO HERE!! You will not regret it! Rooms are quiet and beds are so soft”
 of 5 bubbles 209candycec, 17 Jan 2017 | Read review
“Breakfast is dismal, you'll go to Waffle House anyway...”
 of 5 bubbles arlieb2014, 14 Dec 2016 | Read review
“First floor was incredibly quiet!”
 of 5 bubbles tomikob811, 30 Nov 2016 | Read review
“Quiet, safe yet centrally located”
 of 5 bubbles donbZ1233DN, 14 Nov 2016 | Read review
“In the back, away from Montague Ave.”
 of 5 bubbles larryp22, 1 Nov 2016 | Read review
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